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I had the email from Renault today telling me
The third-party provider established that your data was included, which means the attackers have access to some or all of the following information:
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First name & surname
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Gender
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Phone number
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Email address
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Postal address
•
Vehicle Identification Number
•
Vehicle registration number
We do not hold any financial details for you, so no bank details formed part of the cyber-attack.The email looks genuine, but
Thing is I’ve never owned a Renault 🤭🤭🤭Tom…
I had been on my late dad’s motability insurance for the very same reason with no issues Mike.
I only drove it once in č15 yrs after dad had a GP appointment & the Dr wanted him up the hospital asap but wouldn’t allow him to drive.
Daughter dropped me up to his Dr’s, then I chauffeured him up to hospital & took the car back home.
On a side note: Kudos to MB & DL as well, as after my dad passed, MB allowed me to add my sister on to the insurance until the car had to be returned 2 weeks later.
Mom doesn’t drive & my sister was able to make use of the car while she stopped with mom
Tom…
Ohme have confirmed that it will cease all integration with Ovo’s Charge Anytime add on on the 15th July,
meaning no smart charging & no cheap CA 7p rate for vehicle charging thru Ohme
Charging will continue to work past the 15th at the full kWh cost.
If you have an Ohme charger and a compatible EV, you’ll be able to sign up to Charge Anytime via your vehicle instead.
Tom…
Looks like Ohme has beeen dropped from Ovo’s cheap 7p Charge Anytime rate for new CA subscribers.
Also rumours floating about the net that Ohme are pulling the plug in mid July for all integration with Ovo’s CA add on.
I’m an ovo customer & already on the CA add on with my MB Ohme charger, so interesting times ahead
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Best answer by Chris_OVO
Updated on 28/05/25 by Chris_OVO:
From Thursday 22 May customers signing up to Charge Anytime will no longer be able to onboard with their Ohme charger. This doesn’t affect customers currently onboarded with Ohme and Charge anytime. If you have an Ohme charger and a compatible EV, you’ll be able to sign up to Charge Anytime via your vehicle instead.
To sign up to Charge Anytime you must be an OVO customer and have an eligible car or charger. We’re constantly looking to open up the eligibility to more EV models and chargers –Tom…
Installation & charging with a dumb meter isn’t going to be an issue.
But depending on energy supplier & tariff,
charging your EV at a discounted rate if available, might be reliant on a working smart meter.
Tom…
Being able to get home quickly from a game of golf or bowls to attend to your partner in an emergency.
sounds reasonable to me.👍
Having your partner use public transport just because you need the car boot to carry your golf clubs.
Not recommended.🙁
Common sense & priorities are always for the motability customer, I can’t see an issue.
Tom…
If this news story is anything to go by, not a lot.
A couple in Scotland were given a £17,374 (roughly $21,220) estimate to swap out their Tesla’s battery last week after rain somehow damaged the vehicle’s internals. According to Tesla, the couple isn’t totally responsible for the ruined battery, but neither is Tesla itself. As a result, the pair will have to fork up the cash to replace it.
Tom…
Forgot to mention offset costs.
Do remember to factor in additional costs like charger supply & installation
(Free for 1st motability EV) or circa £1000
Additional purchases price / premium over an ice variant (or AP on motability)
Assumption had been you are a motability customer, but not taken for granted 👍
Tom…
As a comparison
atm my Hyundai Kona is averaging 3.9 mi/kWh So 1500ml at today’s rate 7p per kWh
equates to £270 for 15,000ml
Petrol @ 28mpg @ >£1.40l = £6.36g
equates to £3,400 for 15,000ml
as always ymmv
As mentioned, those figures are costed via home charging @7p per kWh.
Where as an example
InstaVolt as today is @85p per kWh equates to £3270 per 15,000ml
Tom…
@MM5 have you got off road parking? & are you in a position to have a home charger fitted?
as constantly charging away from home incurs greater running costs.
Tom…
Ohme should supply a charge cable with the ePod.
5m is the norm, but you can ask Ohme for an 8m if required.
The local installer who did mine a few months ago, had the unit onboard but no charger cable, as that should have come directly from Ohme,
Only Ohme forgot to dispatch it.
A quick phone call from me, an apology from Ohme, my 8m cable turned up within the week.Tom…
I remember when I collected my Tiguan R-Line Tech, nothing to video even if I wanted to. The sales person didn’t even venture outside of the showroom to where the car was parked.
Although they did say that they would answer any questions I had before leaving.
They didn’t seem impressed at all that I insisted on checking out the car before completing the paperwork / pin 👍
Q’s
a: don’t I receive a free usb cable for android auto?> she went & found 1 for me.👍
b: where is the sensor for the hands free tailgate opener because I couldn’t trigger it?🙁
> the R- Line Tech doesn’t come with that feature 🙁🙁🙁
BTW > I just needed to take at least 1 step back after triggering the auto boot opener before it actually opened 🤭🤭🤭
All other handovers with various brands & dealerships were way more engaging 👍
Tom…
Direct Line Motability do use specialist vehicle leasing / rental companies to source adapted vehicles where there is a need.
With adapted vehicles being short supply, their availability is very dynamic as vehicles are de-hired with short notice & more likely than not, are already shortlisted against someone else’s requirements.
Throw in a specific vehicle type, be it electric /suv / estate etc, the available vehicle list grows even smaller.
So do press DLM for a vehicle with the correct adaptions fitted for your personal need, although you might have to be a little flexible on the type / size of vehicle offered.
Personal experience & I’ve seen a couple of posts recently.
One thing to be aware of is while there doesn’t seem to be any urgency by DLM signing off on a total loss, once it is, Motability do seem set on giving you just 3 months to find > order > take delivery of your new scheme vehicle, otherwise your back receiving pip until you collect your new car.
So be as prepared as you can be for when motability gives you the green light to place a new order & do confirm any specific requirements re: timeline.
Knowing what your next vehicle choice will be, you could potentially place a new order on the same day as Motability gives you the ok, but a car with a 6 month lead time could potentially leave you without a vehicle for 3 months.
Tom…
I would expect that within the cars infotainment settings, there should be a toggle to turn AA on or off.
Twin ports might have only the 1 used for full compatibility.
So long as the vehicle supports AA or Car play that is.
Cables are usually the prime suspect, as not all c type cables are equal, but as you have already tried several, you should have had luck with at least 1 of them.
Tom…
Cheers guys.
11 months waiting on dvla so far, they definitely have no urgency in reaching a decision.
The only urgency is the 14 days timeframe in which they need paperwork returned,
but the 4 month wait between there responses is par for the course 🤭
Tom…
Much appreciated @kezo, I’ll go down the same route as others & drop Ohme an email asking for the 80A profile on the charger.
Cheers
edit: apologies for the thread hijack but result👍
ePod remotely configured to 80A.
Tom…
@kezo Checked it again just after 00:30 still 6kW App load limit is set at 60A, Max charge is set at 32A, I have an 80A fuse fitted by the DNO
Max Charge 32A Load limit 80A Ohme will adjust is for you if you contact, with the serial number requesting the load limit is adjusted 60 to 80A. Its an installer mistake for not setting up commissioning the charger. The E-Pod requires the installers app if you want to have ago 🙂
@kezo I know yr da man to ask. Just come across this thread.I’ve had my ePod installed just last week & my Ohme app is reporting the same as Phaedra.
load limit 60A – max charge 32A – & national grid dropped in a 80A fuse the day before the charger was installed.
Are these not the optimal settings?
on a side note, national grid didn’t replace the seal on the cut-out after replacing the new fuse! is this going to cause issues at a later date?
Tia
Tom…
We were down the dealership last week, had a look at the motor while signing some additional paperwork, granny charger in the boot along with a charger lead, unfortunately I don’t know the length of either.
A 5m lead is gona be a close call, playing it safe by opting for the 8m cable.
The granny charger out the window is plan B ⚡️
Tom…
Ohme ePod installed today 👍
but my run of good luck is teetering on the edge again.
Seeing a few posts where the charger has been delivered to the customer prior to the install, I contacted Ohme about 10 days back to confirm how I would receive the unit.
Ohme confirmed that the charger is in the hands of there approved installation expert & they would bring it with them on the day.
Ohme were good on their word & the fitter had the charge unit with them this morning, wall charger but no charge lead for my ePod, that apparently come directly from Ohme 🤭 but only if they remember to dispatch it🙏
A quick call to Ohme cs & my 8m cable is now on order & I should receive it within a week🙏
as the Bev is due to be collected tomorrow, I’m hoping it comes with a full charge ⚡️
Pure coincidence. National Grid swapped out the cut-out to 80A yesterday / ePod fitted today / collect car tomorrow /1st charge when Ohme decides I’m worthy of a charging lead 🤭
Tom…
The beginning of the week I had word the Kona has arrived at the dealership, 10 day’s late from there 1st eta, but at least it’s onsite now,
just need our adaptions fitted & we should be good to go.
Also had word from Ohme today that the charger install is booked for 2 weeks time, so all in all, not a bad turnaround on both.
We only got the go ahead to place a new vehicle order from MB 4 weeks back, then ordered the Kona 4 days later.2024 has been a hell of a year so far in more ways than one, finally some good news 👍
Tom…
Just had feedback from Ohme & the installation is as I thought it would be!
a none standard installationBut @ £118 it’s way less than I was expecting
”Scope of works: Fusebox is domestic DB with SPD so need RCBO to suit and wire up and behind the kitchen unit and into the loft space, wire along the loft into the garage, down the inside of the garage wall and drill out and along to the charger location. Total cable run is approximately 20m”
It’s still 50/50 if we will get charger fitted before the Kona, but I’m ever hopeful.
Tom…
Cheers for that @Adrian_H. I’m in the DY6 area so hopefully I can get a quick turnaround.
Ohme did say I should hear back from the nominated installers within 5 days, so I’m ever hopeful of a fairly quick charger install & a smooth transition into our first EV.
But with my luck of late, I’m not holding much hope ?
Tom…
Cheers kezo & will do.
TBH after the useful advice gained from yourself & the forum that I am able to request an onsite survey definitely makes for a smother process on my part.
With the possibility that the car could be ready to collect in as little as 3 weeks time, it’s definitely going to be a close call if we can get a charger installed before then,
so might need a few pointers if our caravan’s commando socket would be a suitable stopgap, but for now, we’re crossing our fingers on the ohme.
Tom…
