Renault has been hacked and the hackers have…

  • Creator
    Topic
  • #314762
    des
    Participant

      My full name, DOB, gender, postal address, phone number, email address, VIN number, reg number.

      That would probably explain the spam calls, texts and emails the last few days.

      I miss my oul rover lol

    Viewing 8 replies - 1 through 8 (of 8 total)
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    • #314763
      kdwolf
      Participant

        I have replied to them calling out that my contract was with them and not their contractors and asked how they plan to compensate me financially as now I understand where from the spike in nuisance calls comes from.

        I guess they will ignore or reply some nonsense.

        Sent from a mobile device.
        Apologies for briefness and spelling mistakes.

        Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
        Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
        Motability VW Touran Family Pack May 2019 (happy customer)

        #314767
        des
        Participant

          Yeah never thought about the fact that it was a third party. Mind probably buried in the T&C’s that they will/can do it.

          The funniest call was this morning. I don’t answer numbers I don’t recognise unless I’m expecting a call. So a voice message was left in what sounded like am Asian Chinese accent with the worst broken English I’ve heard telling me I need to do x y z as my insurance with my GP had run out.

          #314771
          kdwolf
          Participant

            Register with the Telephone Preference Service (TPS). It won’t fully block,  but will significantly reduce this nonsense.

            Sent from a mobile device.
            Apologies for briefness and spelling mistakes.

            Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
            Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
            Motability VW Touran Family Pack May 2019 (happy customer)

            #314777
            des
            Participant

              My phone does it for me. This one got through because it was a voice mail and I’m nosey lol

              #314780
              TomThumb
              Participant

                I had the email from Renault today telling me

                The third-party provider established that your data was included, which means the attackers have access to some or all of the following information:

                First name & surname

                Gender

                Phone number

                Email address

                Postal address

                Vehicle Identification Number

                Vehicle registration number
                We do not hold any financial details for you, so no bank details formed part of the cyber-attack.

                The email looks genuine, but
                Thing is I’ve never owned a Renault 🤭🤭🤭

                 

                Tom…

                #314787
                des
                Participant

                  It is a bit strange. Google suggests that quite a few people had the email but never owned Renaults. Maybe owned one of the brands under their umbrella?

                  Also think the 3rd party was a financial part of the company are something like that. Why would a financial part of the company have my details if I’m not the customer?

                  Finally absolutely nothing about it online from Renault themselves. Maybe they rushed the email out and are now locked in talks with the legal eagles to get them to make it a soft landing for them lol

                  #314790
                  mitch
                  Participant

                    i got the email yesterday, the only thing ive ever done  with renault is request brochures for models i was looking at.

                    #314912
                    Woodpecker
                    Participant

                      I got a sim for my personal stuff, so that number is only for family and friends.  Also a Sim and number for everything else.

                      So far am not getting any spam calls.

                      But thats what you got to do nowadays.

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