ELTel

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  • in reply to: Lease extension refused #299670
    Avatar photoELTel
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      Motability stopped lease extensions last year but, they can’t amend a contract part way through a lease without requesting the customer to agree and sign to the amended contract. Quite a few have challenged Motability on this subsequently been granted a further 24 month extension. Also Motability don’t seem to have amended the new contracts, to take into account the end to lease extensions. Therefore theoretically when you sign a new lease contract, you are signing the old T&C’s, which legally they should honour, unless you agree to a new contract reflecting the new terms part way through a lease! @Glos-Guy

       

      I agree, I just signed a new contract in Feb and statement is the same as quoted by OP

      EX30 SMER Ultra

      in reply to: Enyaq – Ohme App still not working as before #299669
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        Have you just tried to use it unpaired and set the percentage to add rather that what percentage to achieve.

        On the ohme users Facebook group page most suggest not to pair your car as its more reliable, my cars app can tell me the SOC then one add 5% or 10% to account for losses, to what you need.

        On my car I have the max SOC set at 90% so when it hits that it stops charging.

        EX30 SMER Ultra

        in reply to: Nissan Ariya #299045
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          EV cable shop

          The extension posted is only rated to 16a and a max of 3.6kw. They don’t seem to have any of the 32a or 7.2kw in the 5m cables, they are sold out.

          https://www.evcableshop.co.uk/search?q=Type+2+to+Type+2+-+EV+Extension+Cable&type=product

          EX30 SMER Ultra

          in reply to: Got a Volvo XC40 On Order? #298957
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            So one orders a car which didn’t have pilot included as standard when they ordered it, but somehow you expect to receive it and somehow your upset. You’ve received t exactly what you ordered. I’ve personally discounted the XC40 and other Volvos over the years as Pilot or ACC didn’t come as standard and often was as much as £1500 extra. Many car manufactures are adopting these methods as the 2nd owner may pay to activate it and that’s an attractive model to them.

            As for reversing I have a ex30 and you can turn off the RAB if needed. which I need to do to get it onto my real tight offroad parking spot. I don’t suffer such issues as usually, when I do reverse. I just let the car creep and cover the brake pedal, maybe that will help the such abrupt stopping of the safety system, you are experiencing.

            EX30 SMER Ultra

            Avatar photoELTel
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              @ELtel you should really consider a board change or at the very least a upfront RCD!

              We should yes but, really the whole house needs a re-wire and that’s not affordable or currently practical to do.

              EX30 SMER Ultra

              Avatar photoELTel
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                Photo I sent on survey of cut-out.

                Pic of the EV install

                Also a week later we had new smart meters installed as old ones never sent data ever. Who flagged up that the gas bonding was near boiler, not gas meter and gave me a card.

                 

                The question, is this supply looped?

                 

                He looked at the wires as did the Ev installer from ohme and then just installed the new meter.

                Where does that wire go that comes out of the left of the cut-out and comes back into the top of the righthand side.

                 

                The answer according to National grid, after coming and looking at it and checking next-door, is that it’s looped to next door via a tail. So they coming around to do full survey to plan the unloop on the 12th and then hopefully do the work needed. He did say it was very unusual and he’d not seen one like this before.

                Luckily next-door have agreed to this in principle as their meter will need moving outside as they are looped from us and then connected to their consumer unit which is under the stairs like ours is. We live in a semi- detached house.

                We only need a new connection outside to what comes in already to us and then they will upgrade the cut-out also from the 60a. Kind of lucky to have the Charger installed, but also worried that it could be an issue if two 4 bedroom houses are drawing off a 60a fuse, but as I only charge at night not a big issue as they don’t have an Ev charger.

                 

                 

                EX30 SMER Ultra

                in reply to: 22 kW or 7.4 kW confused #298731
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                  I don’t think the epod, comes with a free cable now.

                  I had my charger installed in November and when I had to pick the unit. You had to pay extra for a 5m or 8m cable with the epod.

                  However 5m was included with the home pro. I opted to pay extra for the 8m tethered, so then it will reach the road if needed. Kind of glad I went with the tethered.

                  EX30 SMER Ultra

                  in reply to: I ordered a car that was not as I was expecting #298618
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                    Like you I need certain things that really help with my condition and reduces my pain level, when driving.

                    The only way is to check trim levels have what I need, is on the manufactures sites via the configurator or brochures. Sales people don’t know everything about every car and the differences in the trims, bar the basics.

                    Personally, if you cannot do this you need to get help from someone to do this and not just accept a sales persons word, it will be ok for you….

                    With an EV you will lose range in colder weather or when driving on faster roads.

                    One can charge away from home, yes it costs more but you only need to put in enough to get back home again. The charging from home most of the time offsets the price of the longer journeys. Plus in some cases you can reclaim travel costs for nhs visits.

                    I’ve just gotten an EV and I looked into it all, before. So it was no shock to me when I did a 240 mile journey and only got 180 miles from the quoted 280 wltp. That a side for whatever reason you now have a car it seems that’s even less suitable for you than the EV was.

                    Please don’t take this the wrong way.

                    We all make mistakes but we must learn from them or get help to make those decisions and now this is the 2nd time this has happened. You need to speak to Motability, explain fully the situation and hopefully they are understanding. We cannot change the past only the future and don’t get stressed over it. Learn from it..

                    Never get a car without test driving it. Although I do understand that’s not always in the trim or engine you will be getting.

                    Check the trims have what you require as standard or if not can be added as an extra. I don’t do extras for the reason, if they try to give me a car without those extras.

                    On the day check the car before you enter the Pin. That it is the trim level you ordered, has the items you really need. Sometimes with long waits trim levels can also change or because of chip shortages etc.

                    Like I said we all make mistakes and It does sound like you might need help with looking into cars before you go ahead and order one, Even if that’s people on this forum. Having a car for 3 years is a long time and if not suitable it is something that you regret and are constantly reminded of, when you get in it..

                    Only Motability can help you with this issue and others have suggested your approach and I agree, but something has to change as Third time lucky isn’t something they’ll put up with if this continues. You can only rely on yourself  to make sure any car is right for you, moving forwards or ask others to help you if it’s all to much or do it over a period of time.

                     

                    EX30 SMER Ultra

                    in reply to: Electric car charger #298616
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                      Just get a petrol vehicle. Much easier and less hassle all ’round… You’ll be moaning about range, reduced range, dying batteries and the appalling charging network next.😄

                      Say I only get 2.5 mile per kwh 49.2 x 6.7p that’s 123 miles for £3.30 that’s about 2.7p a mile.

                      So if you can charge mainly at home, over the 3 years of the lease. Who does it cost more to fuel?

                      So glad I took the plunge and got a BEV and Informed myself on the pro’s and cons and if it suited me.

                      My mild hybrid petrol locally was doing 24mpg and costing £60 to do 200 miles. Now it costs £5.36 to do those 200 miles.

                      EX30 SMER Ultra

                      in reply to: Electric car charger #298615
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                        They did our gas bonding when they installed the charger and the relevant checks on the water as it had bonding already.

                        EX30 SMER Ultra

                        in reply to: 22 kW or 7.4 kW confused #298614
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                        Participant

                          If it’s for home charging then most are only one phase and 7.4kw, So I’d just get a 7.4kw / 8m lead to use at home. You can then just leave the lead that comes with the car, in the car and use that if needed away from home up to 22kw.

                          My car also has 22kw and is a useful option to have and use over rapid charging sometimes, if one is at your destination for example. I can fill my battery totally in 3 hrs from zero to 100%, so no need to then charge on route. It gives you more options and flexibility.

                           

                           

                           

                          EX30 SMER Ultra

                          in reply to: Clunky electric cars #298534
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                            Wow @Des, this just goes to show how one person’s perception can differ greatly from another’s! When I test drove a Scenic E Tech late last year, one of the things I wasn’t so keen on was the firm pattery ride. The model I drove had 20″ wheels which wouldn’t have helped, but getting back into my i4 afterwards was a blessing

                            I test drove the scenic also and took the exact same route as I did the ex30 all the way back home for just over an hour and It was ok, but certainly the ex30 in some places just acted much better. In a few places the scenic reminded me of driving an mpv the ex30 didn’t have those issue at those spots, that I just didn’t like.

                            I could live with the scenic but I’m over those days now of settling for a car because its practical over others.

                             

                            EX30 SMER Ultra

                            in reply to: New car collection #298533
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                              At the end of the day we don’t own these cars so it makes no difference financially to us, if it’s a 74 or a 25 plate, or at least not to me.

                              I picked up my car earlier this month and I have only ever had actual year plates since the new plates was introduced but that doesn’t matter. A new car is a new car…. So I get your sad about this, but really, it is what it is. The car is there, earlier than expected and that’s a good thing no…

                              If I was buying it then It would be a different story and have had that issue before only on an imported car it was a sold as a 52 plate but when they registered the car with DVLA it was a 51 as it was when the car was actually manufactured not 1st registered. So I got a sizeable discount on the car being one year older.

                               

                              EX30 SMER Ultra

                              in reply to: Clunky electric cars #298509
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                                I have a bad back and neck pain and I’m loving the Volvo ex30. The suspension is great and not much transfers to the front seats. Plus the big 245/40R20 wheels just ride over most pot holes, unlike my previous car with much smaller wheels which I had to try and avoid and near me sometimes that’s impossible.

                                Really surprising me how good the ex30 is.. Even the wife has commented on how better the ride is..  I cannot suggest it though as it went up 2k in ap in Jan to £3999. So rather happy I ordered it in late Oct.

                                I had a Hyundai kona for just over a month, when mine was in the Bodyshop and that was the worst car baring the old c3 I have driven. So uncomfortable, you felt every bump and it wasn’t even an EV.

                                EX30 SMER Ultra

                                in reply to: Octopus Intelligent Go Times Changing #298491
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                                  Considering moving my mum from IOG to EON next drive, mainly because of the fixed day rate and similar overnight rate to IOG. Octopus has also changed the hourly use as much energy as you can sessions to as much as you can save, which isn’t as good and pointless imo.

                                  Makes sense, The eon next drive is pretty simple which I like. I turn of dynamic charging and the schedule is set in my car. 12am to 7am and It pushes 49.2 kwh in the 7 hrs.

                                  The actual peak rate isn’t too much more and less than a penny than the flex rate I was on. it is fixed for 12 months but no fees to change tariff. Not had it long and I wonder if that means say V6 when introduced is cheaper if the price cap was to lowers, can you then move on to that.

                                  EX30 SMER Ultra

                                  in reply to: £500 insurance excess when test driving #298389
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                                    Not really as the insurance only covers a car to replace ours, like for servicing or if it broken down.  Not for a car your test driving. Otherwise we’d be covered to drive any other car, but that is usually only 3rd party cover not fully comp. So it is what it is. The technicalities of contract law.

                                    Guess you can pay for a waiver. Which to get a courtesy car now with most dealers, if you own your own car most dealers give an option to pay a fee to cancel the excess.

                                    I guess there are more and more case now that people often test drive alone now they have accidents and because the sales person isn’t in the car. They could be driving in any manner.

                                    I did a test drive in a tesla and if I remember the excess was a few grand. It was the day after it snowed before xmas and had a spare hour and because we could. Had no intentions of buying one.

                                    EX30 SMER Ultra

                                    in reply to: How far would you travel for a deal? #298293
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                                      The two visits in person rule is a pain, with all the technical advances we have you would think FaceTime etc would be acceptable if even lieu of the first visit. I am a carer and I’d be happy to do the first visit on my own but this isn’t allowed either although I do think they have some leniency in exceptional cases.

                                      I think it might be simply the case of is the vehicle suitable for you needs question and if you do not attend the dealership for the first visit, how would they know you’ve had access to the vehicle to know that or even had a test drive and one could then use that to say that they haven’t, so hence the two visit rule.

                                      Me personally I guess it depends on the deal, but often my choice is not based on a deal but the car that suits me best. Was a few deals local to me but the one issue was how long those car are and I needed  something this time, around 4.2m long and an EV.

                                       

                                      EX30 SMER Ultra

                                      Avatar photoELTel
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                                        Thanks @ELTel. I have switched to EON and had to set OHME tariff manually. Otherwise all good.

                                        Yeah as it varies depending on you region how much the rate so you need to set the tariff up manually.

                                        Got a full 49.2kwh last night as I did a 240 mile round trip mostly on the motorway, doing 70mph.

                                        Arrived home with 11% and did add 25kwh for free at a osprey, that I got free from eon perks via a free zoom ev subscription when you join Next drive.

                                        EX30 SMER Ultra

                                        in reply to: EV charger faulty smart meter #298151
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                                          Re; calls to India. Yes – not that the geographic location is an issue or the folks answering the phones, it’s they have no say. No seniority or ability to fix anything, just there to respond. awful company.

                                          Indeed and it’s the one big reason, I’d never use them again.

                                          EX30 SMER Ultra

                                          in reply to: Price changes have gone to the extreme! #298150
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                                            There seems to be no logic to the prices. Trying to second guess is a fool’s game, if you see a car you like and can afford, order it, don’t risk waiting for the next quarter price list. As for the number of cars available, I think it is a shame the numbers have gone down, always good to have a choice.

                                            True as the EX30 I ordered in late Oct increased by 2k on the 1st of Jan to £3999 from £1999

                                            EX30 SMER Ultra

                                            in reply to: Price changes have gone to the extreme! #298103
                                            Avatar photoELTel
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                                              Why would I go lease privately I mean this is the whole point of mobility to provide to the disabled… private leasing or pcp is nothing to do with this, this is a charity at the end of the day and charging that amount to a disabled person is just ridiculous

                                              The issue is the price of new cars compared to how much our allowance is, over 3 years, has risen and the gap grows year on year. So they have had no option but to increase the max Ap allowed to 8k.

                                              Motability is a scheme run by a private company called Motability Operations Ltd. Grants and help are offered by the charity Motability the two are not the same.

                                              I recently came back to the scheme after leaving it a few years ago, after Using it for 11 years.

                                              The amount you pay is the difference in what the Advance payment is and the allowance towards any car.

                                              EX30 SMER Ultra

                                              in reply to: MG HS Trophy, Mazda CX5, CX30 or Vauxhall Grandland? #298098
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                                                Yeah its a tuff one. The outlander was a good package for many. Unfortunately Mitsubishi pulled out of selling new cars in the European market in 2020. I guess also the Plugin hybrids on par boot size are a lot more in advance payment.

                                                You have said you don’t do many miles 20k in 6 years is an average of 3,333.33 a year.

                                                So certainly those with the lowest AP if suitable will help offset your overall cost over the term of the lease over getting another PHEV, even if you get poor mpg.

                                                Guess you need an automatic also.

                                                Ford Kuga, Nissan Xtrail, Suzuki Swace even though swace it’s an estate all have large boots.

                                                As does the PEUGEOT 3008 and I know Barnsley or york dealerships are doing deals on many cars for march / may on the 3008 gt hybid at only £899 ap reduced by £600. Plus if you travel over 2 hours Barnsley will give you a overnight stay in local hotel or £60 towards fuel. I saw this on facebook MB group offers group. Also via the Manager Tim scott.

                                                EX30 SMER Ultra

                                                in reply to: EV charger faulty smart meter #298093
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                                                  I was with British Gas prior to getting an EV. I was aware the meter wasn’t communicating with them so tried to get it changed. BG was less than helpful and said they were aware of the problem but had no idea when the meter could be swapped. They did invite me to lodge a formal complaint even though they admitted it would make no difference. Long story short, I switched to Octopus and the meter was changed within 2 weeks. Happy days.

                                                  What’s clear is BG are Imo the worst energy company and not what they used to be, It’s only when you switch you find that out though.

                                                   

                                                  EX30 SMER Ultra

                                                  in reply to: EV charger faulty smart meter #298092
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                                                    British gas have fobbed me off For nearly 9 months telling me they are trying to get my smart meters to communicate- my car charge is about £18 for a 90% battery charge no idea how to get that rate down cos the tariff is 24pkw no matter the time. I can’t get on the drivers tariff cos my meters won’t communicate – lost the will to live tbh

                                                    Best thing I did was leaving British gas and when We did have the new meters put in by them.

                                                    The electric was a key prepayment one and was in the house when we moved in, but due to my health it became increasingly harder sometimes to get out to add credit, as the local shop stopped doing top-ups with BG and My partner doesn’t drive.

                                                    So we asked for a credit one. I never ever got the credit back that was on that old meter.

                                                    Six Months and many phone calls and even letters. Yes we will refund it.. then nothing. If you could understand them as calls are sent to India. So yeah I switched.

                                                    So different to Eon who are great and always helpful, when I call to have my DD reduced back to what it was which was when it gets put up every time that a new cap is introduced.

                                                    Eon replaced my meters in around 2 weeks after I ask them to, so I could move onto the EV tariff.

                                                    EX30 SMER Ultra

                                                    in reply to: EV charger faulty smart meter #298090
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                                                    Participant

                                                      Was looking at that tariff as you get longer to charge off peak compared to an I right in this?

                                                      Yes, Eon next drive V5 is 6.7p a kwh for the whole household energy used between 12am and 7am every night.

                                                      The car also doesn’t have to be charging either, like on some.

                                                      The increase in the peak rate was minimal, compared to the flex rate I was on. Plus I do feel its so easy to use with the ohme charger and the EX30. Octopus and other tariffs might be better if you need more than what you can put in during the 7 hours overnight, which is around 49 kwh.

                                                      EX30 SMER Ultra

                                                    Viewing 25 replies - 76 through 100 (of 116 total)