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Had the same on an Octavia, got RAC out and they replaced it with a better one. Had loads of issues with infotainment system.
I had same issue with a golf and was only a few months after getting it. Every warning light came on saying this and that system was not available. Nothing about having a low battery at all.
My partner then popped into the supermarket, I stayed in the car, Had a call to make. Had nothing on whatsoever. When she returned car wouldn’t start. Called Rac and they tested the battery and it was faulty.
He put in a bigger one in and never had an issue with it for the rest of the lease. I do believe they putting in small 12v battery’s as a group and this causes issues for many, never mind them just being faulty as did a 3 to 4 hour, 150 mile trip every week back then. Still didn’t have any issues when I stopped doing those long trips and only did local ones for months.
So I’d say call out the rac they’ll put a better battery in it than the dealership will.
EX30 SMER Ultra
I Had my EV charger installed and then a week later, new smart meters were put in. As the ones BG put in when I was with them, never ever sent a reading.
New ones work perfectly and a soon as I Got the car I moved onto the eon next drive tariff, who I’m now currently with. So Until you get smart meters capable of sending readings every 30mins you’ll have to remain on the normal tariff your currently on.
They also said my display would not work but I changed the prices to a dual tariff on it and it works perfectly with cheaper rates between 12am and 7am.
EX30 SMER Ultra
Anyone here switched from intelligent Octopus Go to EON Next drive? I would like to know their switching experiance, esp.,
- how long it took to switch from their flex to next drive tariff?
- Does Ohme recognise the off peak tariff and smart charge accordingly or would I have to create a schedule?
- Does it slow or impact the charging rate when using Ohme home smart charger?
I’m on IOG and planning to switch to to EON Next drive. I dont drive my EV much (200 miles per month school time, 500 on term hols max). Main motivation is to get washer dryer finish at 7ish and move more morning usage to cheap rate. Answers much appreciated!
I was already an eon customer and it took one day to switch to the Next drive V5 EV Tariff.
I had to set the dual tariff up manually, as the peak rate price and standing charge, varies depending on your region.
I don’t use the ohme smart charging at all, I set the schedule in my car for 12am to 7am plus the max % of charge, I want. Also I turn off dynamic charging.
The one problem with ohme is it’s reliant on the 4g connection and also the connection to their servers via the app, then it gets sent to the unit.
So you can get the offline error problems and then it don’t send the schedules to the unit.
When I charge is when I need to charge. Which is why eon next drive suits me best, as I also only want to charge overnight, but I need it to be reliable.
EX30 SMER Ultra
My council wouldn’t allow any sort of cover to be used, hence the KerboCharge. However, when I talked to their EV team about the repair they mentioned they were trialling several options including place on the surface type coverings. Be interesting to see if they change their minds about them as quite a few councils do allow their use as long as they are clearly marked etc.
Pretty much like mine, Although I imagine in the future as more go electric and you get one of those surface coverings outside lots of house that’s going to be a pain for everyone walking down the street, never mind those in wheelchairs or with mobility issues.
So I’m all for the channels just not having the whole liability for it on me..
My insurance did say if someone was to trip on the lead or anything when plugged into the car then it would be the car car insurance that’s liable, not the home insurance. So I can see that also being an issue and it being a whole minefield of nightmares, if someone was to make a claim. If using a cover over a channel.
But if I want one it is what it is… I have to agree to there terms..
Odds are we’ll send the application off, as it will make life so much easier.
Not easy to get the car onto the space and restricts the size of car we can get and any access, hence why I only also charge at night.
I only put the Vitara on there for the survey and don’t normally park it on there. Which I have charged only once so far since I got it and still have 66% as we all had colds and not been out much.
EX30 SMER Ultra
My mum had a car on the scheme, she didn’t drive and my brother was her main carer. He was allowed to take the car to work etc in case he was needed. He also then moved quite far away, but still worked locally. So again Mb had no issues at all with him taking the car to his new address overnight as he might be needed and my mum might need the use of the car. Which she always got.
Now my dad and is new wife, she developed MS and he worked away from home, so he couldn’t take the car. For years, she they didn’t have a car on the scheme for that reason. As no one else drove, but as MS does, it got worse. So her daughter, passed her test and they got a car for when my dad was away working.
Notice I say had. As both are not with us any longer. But it does show how different cases are treated. As long as the claimant isn’t being denied use of the car then they see no issue. They might put a tracker on the car but again it will only prove if the car never goes to the claimants address or in my dads case sits miles way from the home address, in the same place for a week or even weeks sometimes.
EX30 SMER Ultra
Thx, Kezo I have looked into these and my council is not a fan, is also Edion Protect EV Cable Protector
EV charging cables trailing across the public highway
The County Council does not permit any cable to be placed across the public highway; as it represents a health and safety hazard, and an impediment to the safe use of the highway by the visually and/or mobility impaired, or other affected user groups.Under the Highways Act 1980 action may be taken to remove cables that are deemed unsuitable or unsafe. This method of on-street EV charging is therefore not considered a suitable approach for residents without off-street parking provision to charge their EV on-street.
No mention of them at all on there site. So I guess I could get one and just play dumb, odds are though my next door neighbour would complain to council the moment they see it.
I mostly only will charge at night when the eon tariff is 6.7p and it’s not everyday I charge more like once a week.
I do have a charger installed, but my offroad space is tiny and its a huge effort to get the ex30 on there, so anything bigger is a no and restricts the size of BEV I can get and it would certainly make life easier when I need to charge. Which is why I paid extra for the 8m tethered.
The terms of the Kerbo do seem mind-blowing to me and wasn’t quote what I was expecting, them to be.
EX30 SMER Ultra
Very different then, to my councils terms.
I guess though, I’ve got no choice if I want one.
I suppose I could look at it for two years and if I think it will be an issue after the guarantee. I pay them to remove it. Thing is there’s no details of any cost whatsoever. Maybe I need to apply 1st, by sending of the application form I got sent when I registered my interest in the trial. Guess we’ll see.
Thx, appreciate your info.
EX30 SMER Ultra
I’ve been looking at one of these Kerbo channels, as my local council has a trial. But seeing your issues I have concerns.
As it will be granted under license and tied to our property, You get a 2 year guarantee, thereafter we will be responsible for maintaining the apparatus for a minimum period of 7 years. following which you may commission those, who can only repair it to remove it and reinstate the footway.
Is a get-out clause, with 6 weeks notice or if you sell the property as it’s tied to it you need to inform them of the new persons.
Also you must have public liability insurance of over £3million, which I’ve checked and it will be covered via our building insurance. as The council want INDEMNITY and for the appointed contractor also and cover must be held for the whole period of the channel.
After two years all or repair etc would fail on us and must be undertaken via the councils appointed contractor (Which the council actual owns) or one they subcontract to..
So I’m worried after two years it might cause lots to maintain if the channel can become dislodged so easily and then also if it becomes a hazard and we are liable for any injury should it become damaged or a hazard.
But I don’t think they charge for the installation, as it coming from some sort of government levy fund.
So just wondered on your thoughts.
EX30 SMER Ultra
You cannot get the Twin motor EX30 on Motability only the SMER. The difference is 3.5sec and 5.3 sec, to 62mph
So no supercar on the scheme. More like a hot hatch.
Who knows if that was even real, It could of been one of those simulations they do in the real world. With all the emergency services, I certainly don’t trust just some pictures and I would of thought, there would be more damage to the mini. It look to me as if the EX30 was placed there by a crane.
I had my hour long unaccompanied test drive in the twin motor and guess what I didn’t crash it. I tried out the park assist, also in the Morrison car park, local to me.
If it was real, it’s likely it would or could happen in any automatic and maybe to anyone in any car, who suddenly had some sort of episode.
Yet somehow, The old, disabled and the scheme are the target.
I’ve seen a few of this guys videos in the past and usually they are factual to some extent about stuff that’s happened or going to be implemented relating to cars, but this time he’s way of the mark.
More on the ZEV mandate for example or oxfords ZEZ and how that’s being forced upon us all. I do feel that’s why many are anti BEV. Plus as MB are pushing EV’s to some extent they also a target.
I just don’t buy into any of it. I got an EV as it works for me. No one has forced me to get an EV or any car.
I always do my own research into things, but I do feel it’s good to hear others views as how can you understand them without knowing them and then you can discuss. The problem is in this day and age is people don’t want to discuss and that’s on both sides. The biggest hurdle to anything is people themselves and there closed minds. Hence me joining this forum.
Once I looked into it all I decide an EV was better for me. Plus even if I couldn’t have a home charger the nearest tesla to me, is supercheap between 12am and 4am. I get it’s not the same everywhere and that’s what people do need to look at, before they get an EV on the scheme and is the biggest complaint on Facebook groups of those who cannot get a home charger installed is the expense of public charging.
luckily I could, get the home charger. Plus I’m sure I heard, if you are worried you won’t, you can get the survey done before ordering an EV, one just needs to ask Motability to arrange that.
EX30 SMER Ultra
It has been stated that the PIP payment runs to £4000 a year, but this payment is tax free, so as I am a UK basic rate tax payer the effective payment for me would be £4800.
PIP doesn’t form part of your taxable income so doesn’t effect if or how much income tax you pay
EX30 SMER Ultra
I Just picked up my EX30 SMER Ultra on Friday.
Ordered it on the 29th of Oct. Volvo site states 4 to 5 months wait for the SMER ultra. There wasn’t any in the UK, in stock. Even to buy privately. Lot’s of twin motor or plus trims available, but they are not currently available via the scheme.
The dealer already had some factory orders placed, so limited colours and trim combo’s to choose from, to get the car 1 to 2 months earlier. I got the trim that came with the colour of car I wanted, but if one had been in the trim I did want. I likely would of gone with that colour.
At the beginning of December I called them for an update, all it said was dispatched and that the car was built on the 18th of November. EX30 is currently made in China. 7th of Feb I picked it up.. Latest software 1.5 is installed. Just over 3 months.
My account did say dealer has ordered the car, well I knew they had and allocated it to me on their system that day. So I didn’t need anymore than that.
So all in all it was in the time frame I expected. Yes I would of liked one sooner and with a different interior and as I’ve had the charger installed since November. It would of been nice.
I did call the dealer at the beginning of every month after for updates which they were happy to give me.
I’m a bit baffled by why, one would leave it 10 months to then contact them. If I hadn’t heard from them after the 3 / 4 weeks, I’d have called them and asked for an update. Then, if told it would be 6 months. I’d contact them for updates on that.
I have never expected them to call me with updates, only when the car actually arrives. Even when buying privately.
Sad as it is, it is what it is… You cannot get a car they are not making anymore, So have two options, get it in the colour offered or look at getting something else I guess and call that dealer for updates, so this doesn’t happen again and people can learn a lesson from this situation you find yourself in.
EX30 SMER Ultra
I just came back to the scheme after a few years off it. A few of the reason’s are: At the time waits where just too long for new cars and we needed something different as our requirements had changed. So at the the time it was the best solution. Luckily, I bought the car at 0%
Once I had a little prang, 1st one in a very very long time. As I was late to a funeral and the car Infront went, but then stopped on the roundabout, as another car zoomed onto the roundabout from the suns direction. I was creeping forwards and looking right. No damage to theirs, fortunately, so I sorted mine off the insurance.
Then someone hit me when parked in a BB bay in a car park, damaging front wing and the door. Dashcam captured nothing. Had that fixed off insurance also.
Then someone drove into the front of the car when parked on the street outside my house and drove off, likely my lovely next door neighbours. Was school holidays and didn’t drive the car for a few days and again dashcam didn’t capture anything as battery was flat or I’d turned it off, so the battery didn’t go flat, as it was only powered via 12v socket.
So no evidence to prove it was them. Even though their car suddenly had white paint on the front N/S.
So anyhow to much damage, to not go via insurance. Had a hire car for a month and cost apparently £6.5k to repair. So now my full NC bonus is lost, even if it was protected I’D have a claim against me so insurance would rise on renewal.
They have not admitted liability and so it’s in hands of solicitors and might go to court, as that’s the direction my insurance are currently taking it and the stress is something I can do without.
Car Would need 4 new tyres probably in June for the 1st MOT or soon after. Which is normal and had calculated into my figures. I did think to keep the car over the longer term but everything now considered. I thought coming back to the scheme was best for me..
Even if AP’S are higher so are servicing costs, parts and insurance.
Now, an EV suits our needs better than before and us only doing the odd roundtrip out of the cars range and only charging at home is a real new lease of life, compared to the cost of fuel.
A lot of the journeys I do are shorter ones and now its got cold again and I recently put my MPG to be calculated after every refill. Locally I’ve been been getting especially, when like now its near zero at night I was getting less than 24mpg. range was saying 200miles and around £60 a tank to fill it. This from a 1.4 mild hybrid the same size roughly as the ex30.
My off-road spot for charging is small. So I’m limited to that extent and as one needs an EV first to apply to get on the local Kerbo trial, that will open up other options of bigger cars later.
I could get the free home charger installed and got the NVP of £750 towards the ap and I’m on the eon next drive tariff, overnight it’s 6.7p a kwh so less than £5 for the full 64kwh battery on the ex30. To do over 200 miles, local driving. Saving £55 every time.
Overall I was paying more than on the scheme, but it was based on keeping the car for over 5 years and you lose money on all new cars, but with that you generally get reliability.
So used isn’t really as attractive as then you’ll likely buy it out of warranty. So added costs and don’t know how the car has been driven, as I need an automatic.
So all in all over 2.5 years I have lost £8,864 on the new value of the car. That not including serving and insurance and other costs.
So with Mobility component over 3 years being £11,817 and the odds are if I sold my car when it was 3 years old I’d get less for it then it’s on par. If I was to keep for long then it would be better, but the hassle and stress I had recently. Plus the ex30 new price is around £42k and I couldn’t afford that. So with the £1249 AP I actually paid and the free charger install. I feel its a better time for me to return.
I agree not everyone’s is in the same situation, so might be different. but it can work of and on the scheme but sometimes more stressful of it.
EX30 SMER Ultra
Just recently got mine, SMER ULTRA. Really liking it already. although with £2k AP rise in Jan, I would of had to get something else.
It already had 1.5 installed and I’ve had no issues so far and I’ve driven it on all road conditions and on the motorway in the wet.
I need something less than 4.2m to fit on, my tiny off-road space. Now I have an EV, I can maybe get onto the local trial of kerbo.
Even in places my old car would flash up the collision warning on a daily basis it doesn’t.
Which got worse after having the radar replaced and it recalibrated. Now every time you drive between two staggered parked cars it has a fit. The ex30 no issue at all..
I Think their issues with many modern cars, safety systems and they are not 100% and often have a fit, what causes that fit can differ and the response to it also can differ.
The EX30 has a serious amount of safety features over other cars and I’ve have driven other cars where sudden low sun flashing has made it think it was going to crash or a plastic bag in the air, or a car is turning left and stops, you go to drive around and the car emergency brakes, almost causing the driver behind to crash into you.
Numerous cars I’ve driven, where the infotainment blacks out at some point and needs a reboot although, yep in ex30 its a bigger issue no speedo, but you do have hazards and demister above near the sos and reading lights.
I have been in the ex30 group on Facebook and it seem these issue you have are with a small batch of cars and many others just don’t have these issues at all.
What version is you car on. If its not on 1.5 you might be able to get the dealer to install it, some have said they have done. As for some reason they stopped it, via OTA but its coming again soon. But if the issue is with the hardware that will need replacing to solve the issues.
I do get it’s not ideal but these things do happen to all cars and manufactures, hopefully one way or another you get this resolved to your satisfaction.
EX30 SMER Ultra
I heard on ohme, Facebook page that, paring you car is often very unreliable. So you set it up again and don’t pair to the api.
Then you set it to add a certain percentage, as opposed to the amount of % you require.
Also make sure that you don’t have two conflicting schedules on the app and in the car or on the cars app, you need to use one only..
Also if it says offline it should revert to being a dumb charger. So you can use the cars app or car to start a charge. Although I don’t know if you have approve on, if it will, not personally had that issue. But believe the ohme app connects to their servers then to the unit not directly to the unit. So if there’s an issue that side the app won’t talk to the unit. So that could cause an issue. which is why I don’t use ohme to schedule the charge.
I personally, use the simplest method, I set the schedule and max charge level in the car, I’ve turn off dynamic charging on the ohme app. I just plug the charger in whenever and it starts at 12am when my cheap tariff starts and stops when it hits 90% or its 7am.
EX30 SMER Ultra
I’d definitely not be accepting a car without adaptive cruise control, You have done the right thing.
I could not have a car now without it, It’s one of my non negotiables my last 4 cars have had it and when I drive a car without it, even with normal cruise it’s worse for my condition. The car I got, just joining the scheme, it can as standard.
Maybe one way to guarantee it does, is to order a car/trim level that it comes as standard and not an extra.
This stuff shouldn’t happen though.
EX30 SMER Ultra
Hi I am new to the scheme just got my 1st car on Friday, I did have a Suzuki Vitara and nothing car related was done via the screen, all via button of which many, when you turned them off they stayed off.
Someone crashed into it while it was parked up and had a Kona as a replacement for over a month. Which was the opposite both were 22 plates.
I got an EX30 now on the scheme and the speed limit alert is on the drivers shortcut page. The steering assist is on the steering wheel and really, I have no issues with it at all. Plus I can use voice to control the heating and the heated seats. Change the audio or radio channel, from the steering wheel. So actually its safer.
The Renault scenic has a good feature, where you can set your driver profile up and then when you get in you push one button and the cars safety features are set how you like them. Unfortunately the car is to long for my very small off-road parking space. Hence the EX30.
EX30 SMER Ultra
