Drive Smart Contract Term and Conditions

  • Creator
    Topic
  • #353620
    Oscarmax
    Participant

      Just had a look at the term and conditions, contract after the 1st October 2025.

      2.1 You will be provided with a copy of these terms and if applicable either the Drive Smart Telematics & App terms and conditions or Drive Smart Black Box terms and conditions.

      3.3.3 Drivers under the age 30.

      (a) New to the scheme.

      (b) Drivers with multiple own damage incidents. (that’s seems reasonable)

      (c) Drivers who use their roadside recovery services in excessive, (if you get a duff car either push it home or preferably to the dealership)

      (d) Or Drivers who have had multiple (8 or more) tyre replacements are required to Telematic Device installed. (looks like you will have to avoid the potholes and buy your own tyres)

       

       

      Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.

    Viewing 25 replies - 1 through 25 (of 129 total)
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      Replies
    • #353624
      fozzie
      Participant

        So is this compulsory now for existing customers? Or just the under 30s and new people it’s very middle what I’m hearing at least

        #353628
        kezo
        Participant

          So is this compulsory now for existing customers? Or just the under 30s and new people it’s very middle what I’m hearing at least

          The rollout will start on new leases from April 2026, with the intention to review and analyze whether to introduce it across the board based on the feedback and results from the initial rollout.

          #353629
          kezo
          Participant

            (c) Drivers who use their roadside recovery services in excessive, (if you get a duff car either push it home or preferably to the dealership)

            So if through no fault of your own, you get a lemon, you will be punished!

            #353637
            Oscarmax
            Participant

              (c) Drivers who use their roadside recovery services in excessive, (if you get a duff car either push it home or preferably to the dealership)

              So if through no fault of your own, you get a lemon, you will be punished!

              No if you get a lemon you simply leave on the drive unused and catch the bus, if it breakdown you either tow it behind your mobility scooter or electric wheelchair simple.

              Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.

              #353639
              Callmejohn
              Participant

                So is this compulsory now for existing customers? Or just the under 30s and new people it’s very middle what I’m hearing at least

                The rollout will start on new leases from April 2026, with the intention to review and analyze whether to introduce it across the board based on the feedback and results from the initial rollout.

                According to the Drive Smart Department, It is not only new leases, It includes a change of circumstances on the policy, if you add a person under 30 to your insurance policy, then every other driver on the policy will have to be linked up to the Drive Smart system.

                It is an indication of how many complaints/problems/change of policy’s, they are expecting to get, that they have even set up a separate dedicated Drive Smart Department.

                It will deter a lot of members from including someone under 30 on their policy, which is no doubt the objective.

                • This reply was modified 1 month ago by Callmejohn.
                #353645
                Woodpecker
                Participant

                  The key point is: “Introduce it across the board”.

                  In order to not discriminate against new users, everyone will have it installed.

                  It will take Motability and the manufacturers time to stock up on units and roll it out across every member.

                   

                  #353647
                  Oscarmax
                  Participant

                    The key point is: “Introduce it across the board”. In order to not discriminate against new users, everyone will have it installed. It will take Motability and the manufacturers time to stock up on units and roll it out across every member.

                    But they are not saying that, for Drive Smart if applicable “you have to accept the term and conditions’

                    I would NOT accept the terms and condition I would just simply leave the scheme, especially after 1st July with the VAT added there are better deals outside the scheme the Tesla 3 for one.

                    Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.

                    #353648
                    Joe
                    Participant

                      So if someone is under 30 and mid lease, does that mean they have to have drivesmart installed, or will it be if they are still under 30 when their next lease starts?

                      #353649
                      Callmejohn
                      Participant

                        So if someone is under 30 and mid lease, does that mean they have to have drivesmart installed, or will it be if they are still under 30 when their next lease starts?

                        It would only kick in when there is a new lease or insurance change, with a new under 30 additional driver added.

                        #353654
                        Avatar photoUncJ
                        Participant

                          Exactly this! Anybody thinking otherwise is extremely naive I’m afraid.

                          Ive got just over a year left on my current lease so my decision is leave in a years time or leave now and pocket £1k back on my advance payment.

                          Motability, as we all knew it, is over. It’s as simple as that I’m afraid. I’d say the direction it’s now heading is a deliberate path, a path of destruction on behalf of government and policy makers. It’s over.

                          #353655
                          Avatar photoUncJ
                          Participant

                            So if someone is under 30 and mid lease, does that mean they have to have drivesmart installed, or will it be if they are still under 30 when their next lease starts?

                            It would only kick in when there is a new lease or insurance change, with a new under 30 additional driver added.

                            For now, as it stands. This is coming in for everyone. It would be extremely naive to think otherwise at this stage I believe.

                            #353657
                            MFillingham
                            Participant

                              After a conversation I had with my mp, I’d guarantee that it’s coming in for everyone.  Politicians are under the impression that the Drive Smart system will cut out all misuse.  Whether that’s fed from senior Politicians or Motability I’ve no idea but there’s quite a few who have been fed that combined propaganda of there being lots of people abusing the scheme and that Drive Smart will, somehow, catch everyone out.

                               

                              I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
                              I'll try to give my honest opinion but am always open to learning.

                              Mark

                              #353660
                              Joe
                              Participant

                                Here’s some of the recent posts on the NI Motability page. I saw another when the lady said her son’s policy was cancelled because he was driving on the wrong side of the road. She said that at the time he had been driving past roadworks and had no choice. Another had their policy cancelled after being accused of driving at 70 in a 30. He was on a dual carriageway, and the 30 road ran parallel. He was able to prove this with his dashcam.

                                #353661
                                Joe
                                Participant

                                  #353662
                                  Joe
                                  Participant

                                    #353663
                                    Avatar photoUncJ
                                    Participant

                                      So if someone is under 30 and mid lease, does that mean they have to have drivesmart installed, or will it be if they are still under 30 when their next lease starts?

                                      It would only kick in when there is a new lease or insurance change, with a new under 30 additional driver added.

                                      For now, as it stands. This is coming in for everyone. It would be extremely naive to think otherwise at this stage I believe.

                                      After finding the exact car I want and getting finance pre approved I’ve pretty much decided to make the move now as if I leave early I get back £1300 from my AP which will fund 1/2 my deposit on finance. And … unlike MB and chucking away £4000 on an AP at least I will own my next car at the end of 3 years and my payments will be a mere £140 a month compared to £350 on MB. A no brainer in my books. 👍

                                      #353669
                                      swwchris
                                      Participant

                                        So if someone is under 30 and mid lease, does that mean they have to have drivesmart installed, or will it be if they are still under 30 when their next lease starts?

                                        It would only kick in when there is a new lease or insurance change, with a new under 30 additional driver added.

                                        They are already rolling them out to existing customers with an under 30 driver, I wish this answer were correct but unfortunately its not.

                                        From Motability FAQs on Drive Smart page –

                                        ‘If you or any of your drivers are under 30, Drive Smart will soon be included with all new applications. Your device will be posted to you after you collect your new vehicle.

                                        We will also start contacting existing customers with an under-30 driver on their lease to arrange adding Drive Smart to their current vehicle. ‘

                                        #353672
                                        Oscarmax
                                        Participant

                                          You first have to accept the term and condition for Drive Smart

                                          Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.

                                          #353673
                                          swwchris
                                          Participant

                                            You first have to accept the term and condition for Drive Smart

                                            Absolutely but you only have three choices – Accept terms and conditions and install Drive Smart, remove any under 30 driver or Cancel Agreement and return the car.

                                            Remaining on the insurance but not accepting the terms and conditions and not installing Drive Smart isn’t an option.

                                            Dont get me wrong this is hugely affecting me and I am hoping to come off the scheme but I am going to struggle to borrow or find cash to even get a basic older car.

                                            #353674
                                            Oscarmax
                                            Participant

                                              A few months ago out of curiosity I input all my Suzuki Across details on the Martin lewis site Hasting offered almost quotation was almost £150 less if I had a Drive Smart tracker.

                                              Personally Drive Smart is a no no, I understand were you are coming from unfortunately Mobility Operations are 4 major banks who have a vulnerable captive audience they are a profit making business, as opposed to Mobility who are a charitable organisation.

                                              Financially I am ok , I am in 2 minds just to walk away and buy a used vehicle, Mobility Operations seems to be moving away from us, that’s probably the Goverments intetions

                                              Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.

                                              #353676
                                              kezo
                                              Participant
                                                #353679
                                                Joe
                                                Participant

                                                  I’ve just seen this. I don’t know what chance they have of succeeding 

                                                  #353680
                                                  swwchris
                                                  Participant

                                                    I’ve just seen this. I don’t know what chance they have of succeeding

                                                    None!

                                                    #353681
                                                    Rich44
                                                    Participant

                                                      They’re literally saying to get a Motability car you must have a mobile phone with whatever requirements the drive smart app has. Why should they use my data?

                                                      You have 10 days to fit the device and install the software, can’t wait to present them with a Nokia 3310 and say how do I put the app on it.

                                                      Since when was it a requirement to have a smartphone to have a car. I turn mine off or it goes in airplane mode in the car. I’m not installing spyware on my phone that’s a bridge too far, way too far.

                                                      I see this was also brought up in parliament. The trial in NI saw 300 of us lose their cars and 25% of us will be affected by the mileage reduction too.

                                                      I still think this was MB opening gambit if they got away with it great, if not they go to slightly less restricted terms and say see we listened…. Try and come out looking like the good guys.

                                                      #353683
                                                      Oscarmax
                                                      Participant

                                                        They have really got it in for us, I surprised they haven’t suggested speed limiters etc. The next stage going to cut back the mobility element of PIP ?

                                                        Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.

                                                      Viewing 25 replies - 1 through 25 (of 129 total)
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