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Just had a look at the term and conditions, contract after the 1st October 2025.
2.1 You will be provided with a copy of these terms and if applicable either the Drive Smart Telematics & App terms and conditions or Drive Smart Black Box terms and conditions.
3.3.3 Drivers under the age 30.
(a) New to the scheme.
(b) Drivers with multiple own damage incidents. (that’s seems reasonable)
(c) Drivers who use their roadside recovery services in excessive, (if you get a duff car either push it home or preferably to the dealership)
(d) Or Drivers who have had multiple (8 or more) tyre replacements are required to Telematic Device installed. (looks like you will have to avoid the potholes and buy your own tyres)
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
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This made the paper yesterday https://www.msn.com/en-gb/cars/news/dwp-statement-as-motability-mileage-allowance-cut-in-half/ar-AA219qnJ?ocid=msedgntp&pc=U531&cvid=69e4874067da45ad9ae3ea0317b9814e&cvpid=69e48fb7f4984f7f9991f7b7d2425e36&ei=42#comments
Sir Stephen Timms: “Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors.”
So basically its Motability’s choice and not our problem.
If you drive over 1 hour you get a red mark, after a hours driving how long to they expect you to take a break ?
The other issue 6 journeys a day, you stop at one shop then another they are all classed as separate journeys, so if you do this 6 times you get a red mark.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
They’re literally saying to get a Motability car you must have a mobile phone with whatever requirements the drive smart app has. Why should they use my data? You have 10 days to fit the device and install the software, can’t wait to present them with a Nokia 3310 and say how do I put the app on it. Since when was it a requirement to have a smartphone to have a car. I turn mine off or it goes in airplane mode in the car. I’m not installing spyware on my phone that’s a bridge too far, way too far. I see this was also brought up in parliament. The trial in NI saw 300 of us lose their cars and 25% of us will be affected by the mileage reduction too. I still think this was MB opening gambit if they got away with it great, if not they go to slightly less restricted terms and say see we listened…. Try and come out looking like the good guys.
This is well documented if you either dont have a smart phone or your phone is not compatible they will install a standalone box instead.
They’re literally saying to get a Motability car you must have a mobile phone with whatever requirements the drive smart app has. Why should they use my data? You have 10 days to fit the device and install the software, can’t wait to present them with a Nokia 3310 and say how do I put the app on it. Since when was it a requirement to have a smartphone to have a car. I turn mine off or it goes in airplane mode in the car. I’m not installing spyware on my phone that’s a bridge too far, way too far. I see this was also brought up in parliament. The trial in NI saw 300 of us lose their cars and 25% of us will be affected by the mileage reduction too. I still think this was MB opening gambit if they got away with it great, if not they go to slightly less restricted terms and say see we listened…. Try and come out looking like the good guys.
This is well documented if you either dont have a smart phone or your phone is not compatible they will install a standalone box instead.
it has also said they MIGHT install a different box, and if they don’t allow it you have to give the car back
Rest assured they will put a standalone box in car if no compatible phone is available, and one things certain you will have to use drive smart if your circumstances meet the conditions and you wish to stay driving on the scheme.
This is a great example of the anxiety being caused to a lot of people, although I am someone about to be affected I absolutely refuse to allow myself to be dragged down and have researched my options and am prepared if ever I were to be removed from the scheme which its clear could happen to anyone with Drive Smart.
Sir Stephen Timms: “Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors.” So basically its Motability’s choice and not our problem.
What was said in the news article, is different to what it says on Journey’s & stops on Motability website!
I’m not surprised!
They are obviously trying to kill of the scheme and I still reckon Andrew Miller is a plant to carry this out.
On Reddit a customer recently phoned Mobility Operations it is being trial with intention of rolling it out across the whole of the scheme.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
There’s been some paranoia spreading throughout social media in Motability groups. The absence of full and transparent information from either the Government or Motability has left a gaping hole into which I’ve seen everything from it would be nice if it was thoroughly tested through to proven working this side of a complete rollout all the way to this is the end of the world.
There definitely needs to be some clarity not only about who they expect to be using Drive Smart and who will be eligible to have a larger allowance, as well as some difficult conversations around what thus government wants the future of the scheme to look like.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
On Reddit a customer recently phoned Mobility Operations it is being trial with intention of rolling it out across the whole of the scheme.
I read that on either Motability, Motaclarity or from the many articles going around.
Rest assured they will put a standalone box in car if no compatible phone is available, and one things certain you will have to use drive smart if your circumstances meet the conditions
What sort of smartphone will I need?
The app works on most smartphones, but not all Android models. Phones like Xiaomi, Oppo, Huawei, Honor, and others that don’t fully support Google Play services will not be compatible.
What if I don’t have a smartphone or email address?
To use Drive Smart with the Motability Scheme, you and any drivers on your lease will need a smartphone and an email address.
The app does not use much data, so a basic data plan is usually enough. We recommend using a smartphone so you can see your driving scores, get helpful tips, and earn rewards for safe driving.
If using a smartphone is not possible for you, we may be able to provide an alternative. This involves fitting a device to your car that can collect your driving data.
The best to try and avoid drive smart, is to say you have a Chinese phone, specifically one that doesn’t have google play services! However, I read from one of the NI groups, Motability told them they would have to get a new phone!?
Drivesmart also measurers:
Distracted driving: how long your phone is used while driving, including screen use, handheld or handsfree calls. It is measured as a duration but supposedly does not affect your overall score.
What I’m wondering is with the bit of monitoring phone usage when driving, does this mean data captured i.e if you have a medical/appointment call when driving or in the car if you’re the non driver would this also be recorded?
edit: my question is more about exactly what is recorded.
After driving 1 hour how long do they expect you to take break, 15 minutes, 30 minutes, plus this account for another journey you are only allowed 6 journeys per day.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
I’m going to be driving from Glasgow to London in a few weeks if black box was installed would I have to take a break every hour and for how long and would that count as over 6 journeys.
What I’m wondering is with the bit of monitoring phone usage when driving, does this mean data captured i.e if you have a medical/appointment call when driving or in the car if you’re the non driver would this also be recorded? edit: my question is more about exactly what is recorded.
I saw one post on the NI Ireland Facebook group where the poster claimed that her son was given a red mark when his girlfriend, who was a passenger at the time, took a call.
Though I starting to learn that not everything people say may be necessarily true.
thanks, I suppose my point I’m trying to get at is the details of your call then recorded via smart drive?
After driving 1 hour how long do they expect you to take break, 15 minutes, 30 minutes, plus this account for another journey you are only allowed 6 journeys per day.
Fortunately this isn’t true Oscarmax
You can drive for as long as you like and take more than 6 journeys per day. But if you do, it will not earn you a red mark, rather you will not get rewards (and frankly who gives a ****)
I’m more concerned about the reports of false swerving, speeding and harsh braking which never occurred.
Yesterday I read a report of a couple whose car had apparently veered off the motorway, accelerated to a high speed and took off over trees before coming back down on the road they were on. According to the Drive smart data. It seems this is the result of temporarily losing signal on the devices.
Disability lawyers are looking into it with a view to getting the thing overturned, but we’ll see!
2024 - BMW i4 Grand Coupe eDrive 35 Sport
2020 - Volvo XC40 T4 Inscription
2017 - Audi Q3 TFSi Sport S-TronicYesterday I read a report of a couple whose car had apparently veered off the motorway, accelerated to a high speed and took off over trees before coming back down on the road they were on. According to the Drive smart data. It seems this is the result of temporarily losing signal on the devices. Disability lawyers are looking into it with a view to getting the thing overturned, but we’ll see!
Or perhaps they had been abducted by a UFO?
thanks, I suppose my point I’m trying to get at is the details of your call then recorded via smart drive?
I doubt it, cause that would break a whole load of GDPR rules. Even the police are not supposed to record and monitor your calls without permission. Though that doesn’t always stop them, it appears.
I don’t have Facebook but I was able to read some posts regarding the black box. Someone got taken off the insurance because they were driving on the other side of the road which he couldn’t avoid since it was roadworks 🤦
Someone else getting flagged up for walking around tesco 😆
You couldn’t make this up.
People affected by this stupidity of the black box and app have been advised to contact the ombudsman as motability/direct line will have to pay several hundreds of pounds per complaint if found guilty which I’m sure if enough people complained would hurt the pockets of the scheme.
Obviously you have to have been affected by this like I mentioned in the 2 incidents at the start of the post.
The fact that has happened should have made them stop not press ahead trampling on everyone. Highlights their total lack of care. They’re gonna lose
The barefaced nerve of Motability. Posted on LinkedIn:
They’re still trying to portray themselves as offering freedom to travel to work, education and medical appointments. Between 10k miles and Drive Smart, I’d argue the exact opposite is true.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
I had to laugh at the comments on Facebook , alot of them say sorry we can’t make it , as we fear travelling there will put is over our annual driving miles.
There’s so many unanswered questions what is unsafe about accelerating within the speed limit. Do they treat EVs the same as petrol/diesel?
Given limitations of GPS I find it bizarre they think they can tell what side of the road you’re on.
What they’re really saying is none of us are competent drivers and every decision needs assessing after the facts by a committee.
Be interesting to see what happens to this when Starmer is forced to resign as this has clearly come from gov. It stinks like Starmers per mile EV sham
My car always brakes harshly when on adaptive cruise when a car in front pulls out or slows down. So I would not be able to use that feature any more. Regen braking would probably need to be set on the lowest setting and I would probably need to disengage brake assist as well as that has a tendancy to over compensate. Plus the car will suddenly slam the brakes on if a bird flies behind when I’m reversing or an object is blown in the way. I’ve even had the car slam on the brakes when I was reversing for some long grass.
My sisters one will automatically slam the brakes on when I’m reverse parking, even though the car behind is miles away.
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