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Thinking of getting a Suzuki S-cross. Some dealers do have them in stock which they can supply to motability customers. If I order end September before the new quarter can they hold the car until end of November? This won’t be an issue if they have to order a new car from the manufacturer. Dealers might say take it asap to get their numbers up/free up space but was wondering what my rights were.
Currently have a Seat Ateca 1.6 diesel which is for under 25s on extended 5 year lease. Want to keep hold of it as long as possible. Pity no other car this size is available for under 25s.
We went to the Motability Big Event in Exeter today, the first time that we have ever been to one of these events. From an adaptations perspective it was useful but far less so cars wise.
We have extended the lease on our 2021 BMW X1 but are looking to change as soon as a suitable car comes on the scheme. Also, we are considering a ‘person hoist’ which would necessitate a new car order.
Quite a few car manufacturers were present but the offerings were underwhelming, partly due to the current poor choice on Motability (especially if you don’t want an EV) but also because each manufacturer only had two or so cars on display. As is often the case with motor shows, the advisors accompanying the cars were pretty clueless. I asked the VW rep if the Tiguan would be appearing next week. No idea. Worst was the idiot on the BMW stall. I asked if the X1 was likely to be joining the scheme. “This is the iX1” he says. I said “I’ve tested one of those and didn’t like. I’m talking about the X1 petrol or PHEV. Besides, this isn’t an iX1”. “It is” he replies, walking to the front of the car which had a plate where the number plate would be stating “BMW iX1”. I knew full well from the steeply raked aft of the car that it was an iX2 so I took him to the back of the car and pulled the tailgate down to show him the iX2 badge! What hope is there when they don’t even know what the cars are? Similar nonsense on the Honda stand. They had a CR-V. I said to the lady there “I always get a bit confused with Honda’s. The CR-V is the bigger SUV and the HR-V the smaller one, right?”. No, she says, it’s the other way around, pointing to an e-Ny1 as if it was the HR-V. Both cars had boot space written in graphics on the side of the car and I pointed out that the CR-V had much bigger capacity. At this point she checks with a colleague and then says that I was correct that the CR-V is the largest car. I wonder how many Motability customers who aren’t as clued up on cars will order a car based on duff info given to them today?
Sadly, we didn’t find a car that we felt that we would prefer over our 3 year old BMW. In terms of interior quality, two or three were heading towards BMW quality but still some way short and lacked in other areas. The Lexus UX had nice looking leather seats but is minsicule. It’s meant to be a competitor of the X1 but looks and feels half the size. The Volvo XC40 was spoilt by a weird rubber dash trim panel with odd carvings in it – plus the odd shaped infotainment, which is small by today’s standards. The boot was also too small. The Mazda CX-5 interior was pretty good, but a bit dated. The leather seats in the Cupra were gorgeous and oozed quality, but I wasn’t overly keen on all the bronze flashes. Subaru had a Forester there which is a good sized car, but the interior feels two generations out of date. The rear seats are horrendous – possibly the worst I’ve sat in. The bench is rock hard and the backrest is way too low. The top of the seats was level with my shoulder blades! Hyundai had the revised Tucson there, in N-Line trim. This car is on our current shortlist but I just can’t get excited about it. Interior quality still feels quite cheap and plasticky compared to many brands and I don’t like the fiddly little switches, which also feel cheap.
The adaptations displays were far more productive. We were able to look at 3 different person hoists and we tried one of them. My wife liked it. It’s a bloody faff but may be a necessity for us as my wife is now struggling to get in and out of the car now. You need a big car for one and, as we know, the choice of those is pants on the scheme. Not that we looked at them, but there was a good choice of scooters and Wheelchair Accessible Vehicles as well. Staff on the adaptations stalls were far better clued up about what they were selling than those on the car stalls.
So, a mixed day but some food for thought none the less. We’ll see what next quarter brings, but if we go down the person hoist route we can re-visit the Mazda CX-60 if it remains and any other larger cars that may appear. Here’s hoping!
As those who have been following my thread ‘The Search Begins’ will know, my wife and I have been struggling to find a car that she can get in and out of easily. Of the cars that we liked (sadly very few these days on Motability) the Mazda CX60 was too high for her, the BMW 3 Series Touring was too low and the Mazda CX-5 and Hyundai Tucson were pretty good but don’t have proper grab style interior door handles. The best car for access was the BMW iX1 but we don’t really want an EV until the technology improves and I didn’t like the EV driving experience. Sadly, the new X1 petrol isn’t on the scheme and probably won’t ever be (although the PHEV might – which could be a possibility, subject to a test drive).
Motability have allowed us to extend the lease on our current petrol X1 by 2 years, so the pressure is off thankfully (especially as we really like our current car and there’s nothing on the scheme now that we’d prefer to it), but during that conversation I mentioned the challenges that we are having and Motability are kindly referring us to the nearest enablement centre, where various driver and passenger aids can be demonstrated. We are also going to attend the next Motability Big Event in Exeter (never been before) and have combined it with a couple of days in Devon.
One of the things mentioned on the call was a ‘Person Hoist’ which would lift my wife from her wheelchair into the front passenger seat and vice-versa. My wife isn’t terribly keen on the idea as she “feels disabled enough without advertising the fact” (her words), but it has struck me that if we went with one of these it would address the current challenge of most cars being too low or too high.
So my questions are this. Does anyone have experience of one of these person hoists and if so;
How easy are they to use? (I believe that they use a sort of sling – how easy is that to get in and out of for a full time wheelchair user who cannot stand unaided?)
Does the process take a long time (just envisaging doing it in the rain etc)?
Assuming that the mechanism lives in the car, how obtrusive is it when stowed (front passenger seat)? Does it make it awkward for an able bodied passenger to use the front passenger seat (get in the way etc)?
Any first hand feedback or advice would be much appreciated.
Topic: Lease Extension Question
I’m not a great fan of lease extensions, as I think they make poor financial sense for the customer to be paying full entitlement for an ‘old’ car, plus APs assume a 3 year lease and are priced as such. None the less, as our order window opens up next month, and there’s nothing grabbing me at present that I’d prefer over our current car, I asked about a lease extension when I called Motability the other day (having read on here that the policy had changed).
I was told that we could only extend for 6 months, not the two years as was previously allowed. The criteria for 2 year extensions is now that the car must be under 20,000 miles or have significant adaptations. Our car has done 25,000 miles and has no adaptations, so therefore does not qualify for a 2 year extension and the maximum allowed would be 6 month. I mentioned that I had paid extra for a number of options, but this isn’t a consideration apparently. The decision is based solely on mileage or adaptations.
To be clear, I wouldn’t want to keep the car until it was 5 years old, but I’d like the option to extend for 2 years with the option to change (or hand the car back if we buy privately) at any time within that 2 years. I’m going to wait and see what quarter 2 brings first, but might then go back to them and challenge this, on the basis that the rules have changed mid lease and should, IMO, only apply to new leases.
Before I do this I have a question to fellow forum members. A number of you have recently reported that, even since this policy change, you have been able to extend your lease by two years. Those of you who have done this, were any of these 2 year extensions on cars that had done over 20,000 miles and had no adaptations? Thanks.