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Hello fellow Skodians. I hought I would start this thread, as there seems to be quite a few either taken ownership, placed orders or just thinking about getting the best ev out there.
So, any questions that someone may be able to answer, any good or bad dealings with dealers, specs wanted or received, perhaps someone could help others in their quest
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hi everyone. Update on my Enyaq. It’s now 9 months old and has been in the garage 3 times for repairs. Lots of error messages and electric seat won’t move when it should and the brake pedal is squeaking.
Just got the car back yesterday after 4 1/2 weeks in the garage to replace the gateway control module. Service manager said car is 100% fixed. Got in pushed down the brake pedal and it still squeaks! Said to myself. I’ll just have to live with it. Got in this morning and the seat isn’t moving again and have had 2 phone messages to say battery protection limit has been exceeded. This is creating a lot of stress as what is gonna be next ?!
Anyway can somebody please give me some advice on what to do? Do I just keep taking the car back to the dealer? They have no courtesy car so the first 2 times when it was in for a day at a time I had to get a friend to bring me back home as dealer is 20miles away. Last time motability got me hire car after 5 days as hire company didn’t have any!
Sounds like you have a dud, I’d contact Motability and see if you can terminate early. We’ve had ours 2 months and not had a single issue, it’s the latest y25 model. I think they’ve ironed out all the issues.
Thanks for the advice Jojoe. I don’t think motability would do an early termination as I had one the last time due to the car being too low and the boot too small. The boot in the showroom car was fine but when my car arrived it had a subwoofer in the boot making it smaller and lower due to different suspension! Had to pay £250 and they said they wouldn’t do it again so I feel stuck which is very stressful.
Thanks for the advice Jojoe. I don’t think motability would do an early termination as I had one the last time due to the car being too low and the boot too small. The boot in the showroom car was fine but when my car arrived it had a subwoofer in the boot making it smaller and lower due to different suspension! Had to pay £250 and they said they wouldn’t do it again so I feel stuck which is very stressful.
Id contact them anyway and tell them about all the faults and the toing and froing you’ve put up with. They may contact the dealer and get it sorted.
You don’t want to discuss an early termination tell them you want to reject the car. Totally different things. An early termination is something that’s related to you like change in circumstances you’re rejecting the car as it’s faulty.
You’ve given them several attempts to fix it and they’ve failed.
Talk to motability if you don’t get anywhere with phone script readers then email the ceo.
I’d suggest contacting the and if possible try another dealer. If not possible then put dealer on notice via Motability it’s not good enough.
Mines a my24 and not had a single issue over 5000 miles, seat works faultlessly get in hit brake seat moves forward, unclip belt seat moves back. Best car I’ve ever driven baar none and it’s scary fast. I see the byd seal 0-60 is half the Enyaqs I bet that’s really scary lol.
Have a long straight c road with no turning on the way hone tried it out and it’s the fastest I’ve ever driven i’ll just say that pmsl
Good luck remever it’s effectively a lease car so make the lease company Motability do all the hard work and don’t accept no courtesy car, this is their fault they need up look after you.
Thanks @Rich44. So glad to hear that your seat is working as it should. About half the time I get in I put foot on brake and nothing happens. Then when getting out it goes all the way back meaning I can’t reach the brake the next time I get in!!
was in touch with dealer. They want the car back again to try and fix the issues. They’ve contacted rac motability assist and they are arranging another courtesy car.
I contacted motability. They say I have to give dealer one more chance to fix problems. If that doesn’t work I’ve to take it to another dealer for their opinion. If still not fixed they will talk about an early termination.
Sorry to hear youre having issues. The brake pedal- why cant the dealer apply some lubricant to the pedal assembly- I would speak to them about what they did as it’s still noisy. either that or just stick a new brake pedal in- its not a huge job.
The battery protection limit issue is very common. It’s where your key is stored too close to the car when locked and it continues to speak tot he car. After a while it will enter into a mode that means the key or app will be stopped from waking the car up as so to protect you from getting a flat battery. I have stored my key away from the car. Some people put their key in a pouch called a faraday pouch which is a few quid on amazon. If you check the app often, it will also enter into the battery protection mode as checking the app wakes up the cars internal computers to speak back.
Battery protection mode is not a fault. It’s a feature. It’s an annoying feature but it’s not a fault in the car.
If the pedal is resolved and you’ve had the gateway module replaced, you may just be on the cusp of motoring worry free notwithstanding your experience to date has been rubbish.
2024 Skoda Enyaq estate- 85x Sportline plus in Race Blue. Extras: Supernova 21 inch wheels, Maxx Pack, Transport Pack, Heat Pump and Pano Sunroof.
Ordered 31/10/23, Delivery 27/3/24@Falcon1 I hear what you are saying about the battery protection and the key but I got a notification this morning about the battery protection limit when I was at the hospital at an appointment and I would have been a long way from the car !
the brake pedal was lubricated the first time I complained. It didn’t help. Next time I think they just ignored me even though I told them if you google it other owners have had this issue and Skoda has issued a modification kit. Apparently the noise is travelling from the servo?? It’s worse when cold so something to do with the rubber seals?
the seat issue has been blamed on a low 12 volt battery and the gateway module but it’s still happening. Weird thing is it’s not all the time. Maybe 50%. Car is on software 4.0 as I thought it was a software issue. I did ask if it’s the latest software and they said yes however some my24 are on 4.1. I think the car is part my23 and my24 and there’s a conflict somewhere.
Ah- i see. The Enyaq is a great car- there is something about trust in the car and it feels like the experience has shaken you. Thats rubbish for an experience.
I get notifications on mine when away from the car from time to time but I tend to ignore all notifications from the app. In fact, I may look at turning notifications off. I know that the car is fine and it’s not a fault.
Now that we have colder weather with us, I guess any squeaks would get worse. I would either ask the dealer service agent to accompany you to the car to hear it or even record it if someone can do that for you when driving.
I think though judging by your experience, you are fast loosing faith in the car and sometimes when that happens, it doesn’t matter if it’s fixed, you’re then just waiting for the next problem. The only worry I would have though is jumping into another car doesn’t guarantee you’ll have trouble free motoring. You’re in a difficult place – I can see that.
Whatever happens, I hope you get it resolved to your satisfaction.
2024 Skoda Enyaq estate- 85x Sportline plus in Race Blue. Extras: Supernova 21 inch wheels, Maxx Pack, Transport Pack, Heat Pump and Pano Sunroof.
Ordered 31/10/23, Delivery 27/3/24battery protection limit
To protect the 12v battery
The battery protection message I understood to be in relation to being activated by the app. It only allows so many activations before you get the message.
Since the last app update where they fixed the responsiveness of the climate settings I haven’t had another battery message.
My keys are always in the back door which is close to the car and the key gets woken whenever the door is opened etc and ive never seen the keys cause that battery message at all tho ymmv.
Maybe im wrong about the relationship to the message and the app. You could try joining the beta test for the app and get the latest beta version it’s a lot better than the standard version.
I’m truly sorry you’re having problems I was worried before getting mine with done having issues like yours but so far I’m very happy I don’t mean that to sound like bragging though. I have noticed when you hit the brake pedal to start the car if you put any pressure on the seat it will stop moving so maybe something is putting pressure on your seat and that’s why it’s not moving properly, maybe the rails are twisted or something.
I really hope you make progress soon but don’t let motability talk about early termination tho if you reject the car thats on someone else, you don’t want that on your record when it’s not your fault
Will find out next Tuesday how the Sportline X performs in 4×4 when we get some snow.
Am i right in saying 4×4 mode is selectable or does the car detect poor traction and select 4×4 automatically.
Sport or traction mode enables 4wd. I’ve used it some non icy slippery roads and the thing sticks to manky slippery c roads really well be very interesting how ice and snow does.
Well I’m back in a courtesy car and my Enyaq is back at the dealership. Again they are scratching their heads and saying again that it will be a guided repair with Skoda technical. I’m in a Jeep Avenger electric. I charged it last night. No flaffing. Just plugged it in. With the Enyaq sometimes I had to plug in and remove several times before it got it right and still had a msg on dash saying can’t fully charge?!
Also the brakes on the jeep are brilliant compared to the Enyaq. There has been several times when I’ve braked in the Enyaq that I thought I wasn’t going to stop at the junction. Infact on one occasion I pressed the pedal so hard I actually hurt my foot !Downside is that the boot is small. Fully charged it says 248 mile range.
Just really disappointed in the enyaqs reliability. The day before it went in the car wouldn’t unlock again- either with the handle or pressing key. Was just about to call rac when it decided to unlock! I really have lost faith in the car but motability seem happy to let the situation continue and let the dealer fix the problems that they can’t find !Sport or traction mode enables 4wd. I’ve used it some non icy slippery roads and the thing sticks to manky slippery c roads really well be very interesting how ice and snow does.
Sport mode gives you constant 4 wheel drive with a 60/40 bias on the back wheels. It drives in that mode at all speeds. I drive in that mode all the time as I find it gives more regen and I get better range, normally 3.8 to 4 Kwh.
I believe that traction mode gives 4 wheel drive but gives traction to the wheels that need it most to balance the traction. It reverts to normal mode automatically above 25/30 mph but will go back into traction mode if the speed drops again, useful in snow or mud!
My Enyaq is faultless at the moment & I love it!
Skoda Enyaq Coupe 85x Sportline Plus Adanced, Heat Pump & 21" Supernova Wheels In Moon White Metallic - Ordered 27th December 2023 - Confirmed 31st January 2024 - Build Week 16 (W/C April 15th) Estimated Delivery 26th May. Build Week moved back to week 23 W/C 3rd June) Build Week moved again to week 32 (W/C 5th August) Brought forward to week 27 (W/C 1st July 24) Advised Week 31 That car us built & in Transit to UK. August 22nd, car arrived at dealership but wrong spec. Collected the car 18/9/2024. Ver
It’s unfortunately not a new thing getting the odd lemon. I had a 99 Focus that was dodgy from the get go and needed a new engine at 70k along with hundreds of faults along the way.
Had a new passat that arrived with wiring faults that caused the old disco on the rear lights.
My dad had the 94 Vauxhall Corsa with the dreaded 1.4 16v engine that liked to eat cambelts think he had 3 new engines in that Corsa before he traded it in for a Micra instead luckily it was under warranty otherwise people were being charged thousands for faulty engines, Watchdog even got involved
I hope the dealer and or motability can get things rights for you..
Traction mode seems like eco but awd the throttle response is toned down as is overall power I would guess but boy does it work I’ve deliberately tried to push it on roundabouts and coukd get the car to step out at all.
Apologies – I can’t seem to find the Enyaq delivery times thread.
I ordered on 19th June, was told to expect early December best case, late January 25 worst case, I ended up with a build week 39 in Sept. Was contacted by sales today to say that they expect the car over the weekend, I’ve arranged to collect a week today – does anyone have advice on the collection process ie common problems/ things ill definitely need shown how to set up/ use?
Thanks in advance2024 Enyaq 85x Sportline Plus, 2021-2024 5008 GT Premium, 2016-2021 Golf GTD DSG, 2013-2016 Ds3 D-sport 1.6 thp, 2010-2013 Mondeo 2.2 Titanium X, 2007-2010 Civic 2.2 EX, 2004-2007 Mazda 3 2.0 Sport, 2001-2004 Fiesta 1.6 Zetec-S, 1998-2001 Escort 1.6 Zetec
Make sure your phone is well charged and download the myskoda app in advance. Make sure you can access your emails on your phone. Ensure the dealer helps you connect to the car and that all works.
Make sure you have a working 4G connection on the car, quite common for that not to work and need tinkering.
Take your time let the sales guy show you stuff, don’t try to figure it all out at once it’ll take days if not weeks to understand all the features.
Apologies if I should have posted this elsewhere ?
I was due to collect my new car this Friday however sales have been in touch today saying it will be delayed 2-3 weeks because“ Skoda have identified Enyaq vehicles from a certain production period where there could be a possible issue with the battery module therefore, they would like them replaced before being delivered to the customer”
Has anyone experience of the battery needing replaced? I’m worried that this has happened before I’ve even collected it and I’m considering rejecting the car.
2024 Enyaq 85x Sportline Plus, 2021-2024 5008 GT Premium, 2016-2021 Golf GTD DSG, 2013-2016 Ds3 D-sport 1.6 thp, 2010-2013 Mondeo 2.2 Titanium X, 2007-2010 Civic 2.2 EX, 2004-2007 Mazda 3 2.0 Sport, 2001-2004 Fiesta 1.6 Zetec-S, 1998-2001 Escort 1.6 Zetec
Battery module isn’t necessarily the battery itself.
When you’re this close and you don’t have the vehicle yet why would you reject it? All vehicles can have issues the fact Skoda want to fix it before giving it to you should instill confidence they care about doing the right thing.
Unless you have some underlying reason to do so I’d just wait for it. If you go order anything else you’re looking at a lengthy wait no doubt unless you get lucky. Even worse case you get the care and there’s a fault that can’t be rectified you can still reject the car at that point if need be.
I wouldn’t talk about rejecting the car at this point. You wouldn’t be rejecting it you’d simply be changing your mind as you haven’t input your pin yet so there’s no penalty on you.
Servanus771, this is because of a specific incident that has occurred at the factory, not sure exactly what it is though but I’ll keep looking. It’s affected about 100 cars and they are all to have their batteries replaced. Skoda have described it as a “field incident”.
If I find anything else, I’ll post it.
At least it was discovered before the cars left the factory.
The salesman didn’t say what the issue is I’ve pasted his email verbatim.
the car has left the factory, been shipped and is at the dealership. I was due to collect this week.
2024 Enyaq 85x Sportline Plus, 2021-2024 5008 GT Premium, 2016-2021 Golf GTD DSG, 2013-2016 Ds3 D-sport 1.6 thp, 2010-2013 Mondeo 2.2 Titanium X, 2007-2010 Civic 2.2 EX, 2004-2007 Mazda 3 2.0 Sport, 2001-2004 Fiesta 1.6 Zetec-S, 1998-2001 Escort 1.6 Zetec
There is mention of it over on the German Enyaq forum and their deliveries have been delayed. Maybe it’s just about battery management and not the actual batteries then. Probably the delay is waiting for parts to arrive.
A number of battery cells make up a module and a number of modules make up a battery pack which is then sealed to protect the pack.
You must have been one of the unlucky ones where the car left the factory before they found a problem and stopped anymore from leaving.
Apologies if I should have posted this elsewhere ? I was due to collect my new car this Friday however sales have been in touch today saying it will be delayed 2-3 weeks because “ Skoda have identified Enyaq vehicles from a certain production period where there could be a possible issue with the battery module therefore, they would like them replaced before being delivered to the customer” Has anyone experience of the battery needing replaced? I’m worried that this has happened before I’ve even collected it and I’m considering rejecting the car.
Personally I’d let them replace the bad batch, that’s a very quick delivery for ordering in June so guessing you must of grabbed a cancelled order, we ordered back in April and we’re told ours was meant to be going into production last week.
With any luck we’ll be seeing ours mid to late December.
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