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There are many questions members have about the motability scheme such as :-
Can I extend my lease?
Can I change my car before my contract is up and if so will it cost me anything?
How much is the GCB and will I get it if I have a few scratches?
What happens if I lose PIP?
If you have any questions about motability, then this is the place to come. We have many knowledgeable members only to willing to give advice. Many of our members have been on the scheme for decades and know virtually everything there is to know about the scheme.
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Thanks! The dealer has been lovely and answered all of my numerous questions with great patience and has committed to updating us every month so I didn’t want to be bothering her within a week of ordering with my overthinking about whether the order is in yet.
I actually think that the car they’ve offered us may be built already as the provisional delivery estimate was around 3 months quicker for this one specific car in one specific colour, I’m hoping that means they should be able to update with a date as soon as shipping dates are confirmed ?
We’ve gone for a Honda HR-V Elegance, very excited as it was lovely to drive and ticks all the boxes for what we need the car to do ?
Wonder if I can some advice.
The £750 payment towards a new car ends this year and my renewal is in December.
I’ve been looking at the BMW series 1 which is currently £2699. Shall I order it in December and use the £750 towards that or wait till prices change in January Q1 2024 as the trend is that AP’s are going down e.g. the BMW 1 series was £3299 in April 2023 and is now £2699.
So do I renew in Dec and use the £750 as it ends this year or wait to see what the prices are in Jan 2024?
Wonder if I can some advice. The £750 payment towards a new car ends this year and my renewal is in December. I’ve been looking at the BMW series 1 which is currently £2699. Shall I order it in December and use the £750 towards that or wait till prices change in January Q1 2024 as the trend is that AP’s are going down e.g. the BMW 1 series was £3299 in April 2023 and is now £2699. So do I renew in Dec and use the £750 as it ends this year or wait to see what the prices are in Jan 2024?
I would 100% order the car in December. Worst case if the price drops in the new year and it works out cheaper then cancel and place a new order.
After been with motability for over 10 years my next car is going to be electric and road tax free , so my question is can I use my free road tax on my own personal motorhome ?
bobby c. if your currently on a motability lease you will still get the new lease bonus whenever you renew.
the dec end date is only or those takingg out a new lease for the first time.
After been with motability for over 10 years my next car is going to be electric and road tax free , so my question is can I use my free road tax on my own personal motorhome ?
Yes. You would need to inform Motability that you wish to pay the tax on the Motability vehicle. Although an EV has a zero rate ta, yoi still need to be registered a liable to road tax (VED) on the Motability vehicle, this then allows you to claim free disabled tax on your private vehicle.
New EVs will no longer be road tax free for buyers from April 2025, the chancellor Jeremy Hunt has announced, in a move toward a “fairer” car tax system.
The new plans will mean that electric cars registered from April 2025 will pay the lowest possible rate of £10 for the first year, before going to the standard rate for subsequent years. That rate is currently £165. That standard rate will also apply to EVs registered after April 2017.
https://www.goodwood.com/grr/road/news/2022/11/electric-car-road-tax-wont-be-free-from-2025/
This may have been answered here already but do you have to order a new car in person at a dealer? I know during covid you could but I can’t seem to find anything on motability that says you still can.
What happens if you find a car in stock further away and it would be easier to order over the phone?
Rich, I’m sorry to tell you that, to the best of my knowledge, you have to order in person. You can shorten the visit by filling in a lot of your information on the Motability website if you have opened an account there.
This is, of course, ridiculous.
Current: MY24 Renault Austral Iconic FHD. AP £3,995 +£570 for hoist.
Previous Motability cars:
2013 Ford Focus estate petrol auto.
2016 Vauxhal Zafira 1.4T petrol SE Auto.
2019 Ford Kuga Vignale 1.5 petrol auto AWD.This may have been answered here already but do you have to order a new car in person at a dealer? I know during covid you could but I can’t seem to find anything on motability that says you still can. What happens if you find a car in stock further away and it would be easier to order over the phone?
I think @Confusicated is correct. There was a period when people were ordering by phone from dealers who were offering discounts on APs, but I recall Motability getting shirty with those dealers and insisting that people had to order in person.
Personally, I would never be happy ordering by phone. Car sales people tend to always want to deal face to face and many are notorious for BS at the best of times. I would always want to see the whites of their eyes, especially when asking them where they are with their build allocations or group stock. They are far less inclined to be economical with the truth when they realise that you know how it all works, especially if you are sitting opposite them.
In Exceptional circumstances you can order your car at home and have it delivered and have a road test at your home if the dealer is ok with this as I have done. And in the future some dealers will be doing online sales as well called agency sales.If you are having a WAV car you can automatically have test at home and ordered and delivered.
Rich, I’m sorry to tell you that, to the best of my knowledge, you have to order in person. You can shorten the visit by filling in a lot of your information on the Motability website if you have opened an account there. This is, of course, ridiculous.
This 🙂
Also partly due to distant selling rule, from what I understand.
There used to be an option under certain conditions, where at the dealers discretion a home order and handover would be allowed but I believe Motability put a stop to it.
I am under the age of 25 and therefore many vehicles are unaccessible to me. Would having a carer/guardian listed as the main/named driver open up those other vehicles and still allow me to be insured on the car?.
Any reply would be appreciated, thanks.
I am under the age of 25 and therefore many vehicles are unaccessible to me. Would having a carer/guardian listed as the main/named driver open up those other vehicles and still allow me to be insured on the car?. Any reply would be appreciated, thanks.
Unfortunately not.
Thanks all, I thought that would be the case. Looks like we have a 90 minute drive there, but that’s still 3 hours of our day gone just to sign a piece of paper!
Hello, This is my first time with motability and i have placed my order last month 27th November and i wanted to know when will my order be processed in the factory. I have ordered the toyota yaris.
Hello, This is my first time with motability and i have placed my order last month 27th November and i wanted to know when will my order be processed in the factory. I have ordered the toyota yaris.
Hi Sid, its a case of how longs a piece of string unfortunately!
If you ask your dealer, for the order number number, you will be able to track your car from the factory bu using MyToyota app. I’m sure one of the other members will assist you with this @Oscarmax
Alternatively you could ring round a few dealers or look on Autotrader, to check if there are any stock vehicles available.
This website is french but it gives you an idea how long customers are waiting for their new car:
https://www.delais.fr/en/car/toyota/yaris.html
I think I was really lucky getting my new Mini within 7 weeks from factory build I really think it was down to my salesman dealer and due to the fact it was built in uk and it was top of the range.
Thank you Kezo and I was told there is a 3-4 months wait and i have got the order number but it doesn’t show up on the app or website. The Motability Scheme specialists told me because car is not built yet, hence you can’t track it.
We have a Peugeot Traveller which we have extended as there are zero non-EV 8 seaters available.
It’s currently in the dealers to have some work done but also at the same time it needs an ad-blue top up.
Previously this has been free. However the dealer has said that for the last 10 days or so Motability have been rejecting ad-blue top-ups and we will have to pay. He said Motability are classifying it as fuel.
Is this a policy change from Motability or just a glitch with someone’s system?
We have a Peugeot Traveller which we have extended as there are zero non-EV 8 seaters available. It’s currently in the dealers to have some work done but also at the same time it needs an ad-blue top up. Previously this has been free. However the dealer has said that for the last 10 days or so Motability have been rejecting ad-blue top-ups and we will have to pay. He said Motability are classifying it as fuel. Is this a policy change from Motability or just a glitch with someone’s system?
Not something I have heard of TBH. Although if it were true it would be far cheaper buying and topping it yourself!
Perhaps give Motability a call and ask if it is still included 🙂
So much for worry free motoring if not lol
The link explains that AdBlue will be ” refilled by the dealer as part of your vehicle’s standard service”
The following makes it quite clear that you are expected to buy AdBlue at any other time that it is required –
“If you cover more miles, you may find that you need to refill the AdBlue tank more regularly.
If the warning light appears, you can top up the tank using AdBlue fluid which is widely available to purchase at petrol stations and motoring stores.
Always remember you can contact your dealer for advice on refilling AdBlue if you’re at all unsure.”The article was written in May 2018, so anyone getting free AdBlue outside of standard servicing for the last few years was lucky.
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