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Sharon.
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- January 8, 2022 at 6:00 pm#173787
WhitneyHi everyone, I was wondering what your wait times are for your car orders. I ordered a Ford Kuga St Line X Auto Diesel on Sept 21 and haven’t received a build date yet. Was told by dealer it’d be March/April 22 which I’m hopeful it will not be any longer than that. Very hesitant to cancel the order due to current wait times and the fact that Ford has discontinued the Diesel engine (which was the only Kuga available for under 25s at Q4).
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- July 21, 2022 at 11:33 am #191282
James JonesHi.
It appears as if Ford are the worst manufacturer for giving info, on build dates.Going on these pages they also seem the worst manufacturer for any cars coming through.
I ordered a S Max on 11/6/21
Absolutely no indication of when or even if ????????
Anyone else feel the same?
July 22, 2022 at 12:12 am #191339
Ford timesYes I agree as I’m waiting for the focus vingale ordered 8/6/21 you call them an they make you feel like your in the wrong for chasing up information your actively searching for because they refuse to communicate or promise you its the next one that’s being built or that they give you an expected build date,date comes no contact saying if car is there you call them,they seem hard done by that you’ve asked and then they reluctantly tell you one of the many excuses they’ve used before for not having you order or is that just me lol
August 1, 2022 at 6:42 pm #192582
KevinHi
I am heading for two year for my VW touran they haven’t even confirmed a build date yet.
August 2, 2022 at 11:23 am #192675Hi I am heading for two year for my VW touran they haven’t even confirmed a build date yet.
Hi Kevin
Are you actually sure that your dealer has put an order in for the car.
The Touran is an odd one because my dealer told me last October that the Touran has been discontinued but I’ve heard that many times before. It could be that she meant just discontinued from Motability but at that time it was still on, be it with an inflated AP.
The Touran can still be configured on the VW UK website to this day and that’s why I find it odd being the car that’s been allegedly discontinued many times the past few years and was on VW site a couple of years ago as being showroom orders only.
Can you check your order in your Motability online account if you got one.
All that said I’m 10 months into a wait for a Tiguan with at least another 3 months or even longer to go but I know for sure the order is in but 2 years would really be stretching it..
August 2, 2022 at 11:55 am #192681I’m coming up to 4 months for the C4 (after being told 2-3 months originally) and this is after cancelling after waiting 6 months for an MG.
Are people actually getting cars on Motability at the moment? It really seems like we’re just being pushed to the back repeatedly…
August 3, 2022 at 7:37 pm #192844
JohnI’ve just had my monthly dealer update and not great news I now have a provisional build date of week 3 January 16th 2023 my original build date was June 2022, what I find unusual is that I have a friend who ordered a Cupra Born ev on 2nd April 21 and has a delivery date of 20th August 21 seems that at present VW group are prioritising the Cupra born more than the ID3. I ordered my ID3 on the 20th December 2021 so will be over a year for delivery,
August 4, 2022 at 12:04 am #192877I refuse to wait, in conjunction with the pitiful ‘selection’ of cars available. I’ll be leasing a car privately, I hope Motability customers get the opportunity to get what they deserve sooner rather than later, my contract is up in 2 months.
August 4, 2022 at 8:39 am #1928834 months and still no update, Kia SPRTG1.6TGD48VISGGT-LnS5dATAWD
August 4, 2022 at 5:12 pm #192950I’m coming up for 8 months, just received update today that car wont be built until January 2023, Dealer has said this could change as they’ve had cars just turn up at port without prior warning, no issues with dealer they keep me informed every month , just VW that need to get things sorted and be more forthwith with delivery updates.
ID3 Family pro performance ordered Dec 2021
August 4, 2022 at 5:12 pm #192952Ordered VW Caddy Maxi Life 01/12/2021 … nothing doing as yet 🙁
August 5, 2022 at 9:26 am #193005
IantoHi. I ordered DS3 Rivoli in June and was told September. Charger gets fitted next week. But was told on order they were starting to build ds3 in August. French normally get 6 week break too. So take that into account. Which model has been ordered for you ?
August 5, 2022 at 10:07 am #193009
IantoWaiting times for electric cars 2022 | Electrifying
Audi E-Tron: 12 months +
BMW i4: 6 months +
BMW iX: 6 months +
Citroen e-C4: 9-12 months
Cupra Born: 3-6 months
DS 3 Crossback E-Tense: 3-6 months
Fiat 500e: 4-6 months
Ford Mustang Mach-E: 12-18 months +
Hyundai IONIQ: 6 months
Hyundai IONIQ 5: 9-12 months
Jaguar iPace: 6-9 months
Kia Niro EV: 3-6 months
Kia EV6: 6-9 months
Kia Soul: 3-6 months
Lexus UX300e: 15 months +
August 5, 2022 at 12:51 pm #193029
Dave kRenewal November just extended our t4 xc40 another 2years used the online account one click all done ?
hopefully 2023 will see some better choice back on the scheme
August 6, 2022 at 9:11 am #193123
JanetI ordered my new car 15 months ago YES 15 months ago only to be told that they have cancelled my order. So I’m back to looking for a new car again its a night mare ?
August 6, 2022 at 10:10 am #193135I can’t help but feel that the upcoming strike at Felixstowe is going to add to delays?
https://www.bbc.co.uk/news/business-62440005
If I seem a little strange, that's because I am.
Skoda Karoq SEL.
August 6, 2022 at 5:27 pm #193161I ordered my new car 15 months ago YES 15 months ago only to be told that they have cancelled my order. So I’m back to looking for a new car again its a night mare
That’s so crazy and one reason of the many of why I left the scheme. It’s happening way to much. almost a year and a half wait to be told sorry we cannot Provide what you ordered. Also for others the cars arrive minus stuff and I bet now when you reorder the ap’s are much higher as are the prices of those new cars.
Mb don’t seem to care one bit about it.. what if your condition has changed and the car you have is no longer suitable.
Totally feel for you Janet.
August 6, 2022 at 8:41 pm #193165
AlexandraI ordered 1st August 2021 …. So just over a year …. And not even a build date. In the meantime I don’t have a car and struggle to do anything.
August 6, 2022 at 10:40 pm #193180
ShDIf anyone is looking for a small car which can be delivered relatively quickly, you may want to consider the Mazda 2 Hybrid. We have just ordered one last week and Mazda are very confident it should be here by October-November time, which is perfect if it does since that’s when our current lease ends.
We did prod them about delivery times and whether it was realistic, and they insisted it was. It’s quite strange since the Toyota Yaris (the exact same car with a different badge, from the same factory has delivery times which extend well into 2023) so also queried them about this, to which they said they’re not sure why that is the case, but they’re sure the Mazda 2 Hybrid will be here when our lease ends.
Of course, I’ll provide updates if this changes!
August 6, 2022 at 11:31 pm #193183
DanteI was looking at the Yaris this week – dealer quoted delivery Dec 22 / Jan 23 & a friend ordered hers last week & told the same
August 7, 2022 at 12:42 am #193192I ordered 1st August 2021 …. So just over a year …. And not even a build date. In the meantime I don’t have a car and struggle to do anything.
That’s the worst situation to be in Alexandra and I totally feel for those in your postion. Who just joining the scheme.
I guess you could maybe get something used for a bit or try and get something off the scheme. Till things go back to normal abit. Some have even had their orders cancelled and are back to square one.
Personally I see this going on for maybe another 18 months at least and long waits for cars especially for the most popular cars and ev’s.
August 17, 2022 at 12:14 pm #194459
eame64Update on our ID.3 Max Pro performance yesterday,
Ordered 21/09/21
Previous estimate Nov 22
New estimate March 23 and that is just to build.
I truly believe this car will never arrive and will eventually be cancelled.
luckily we like our Mini Countryman Phev and will probably hold on to it for a while then just decide to either leave the scheme or see what changes next year, not that i think anything will.
August 17, 2022 at 12:38 pm #194464What a tragic state of affairs, Imagine you went to a car dealer and paid the same for a 3 year old car as you would for a brand new one, would you feel happy or ripped off.
I Do think they should be encouraging us to keep cars longer as it’s better for the enviroment and that should be reflected in lower payments.
Mb don’t care as they’re making more profits so they can donate more to other causes and projects they funding.. If they did care they would allow users to order earlier then 3 months as they know there’s long waits for many cars that still available on the scheme.
3/4 less than there was before and that many will extend as what’s on offer the ap’s are too expensive or not suitable for one’s needs. Their last six months report said this, so they are well aware but do nothing about it, in fact they’re milking the crisis imo. if the car makers honor the price for private customers waiting longer, then why not for scheme users ordering earlier. As you wouldn’t be extending then and that’s what they want you to do. Who’s running these projects and on the payroll that mb are funding imo needs looking into as they gotta be profiting somehow from all this capital.
August 18, 2022 at 6:54 pm #194647
CherylD89So we ordered only a month ago and I was wondering how long would you leave it before contacting the dealer for an update? They estimated October/November it would be delivered (I can’t see that being the case though)
August 19, 2022 at 9:20 am #194681No answers i have had an order for a car since Dec 2021 and was supposed to get it in April and i was told it had not been built, now i was then told it would be built in May and it would be the new updated model. I was told a few weeks ago the dealer has the car but to cut a long story short it now appears i do not have the updated model i have the 2021 year car and not only that due to some regulation the paper work has to be updated by the Manufacturer and i may get it in Sep but no date to when.I am fed up and have tried calling Motability but the phone just rings and rings i even called the Grants team who were not that helpful in that they said i could not go for another car if i could find one in another make in other words we will not let you have an upgraded car.
August 19, 2022 at 9:44 am #194683in fairness tinytim at least you are getting the car you ordered although i dont get the updated paperwork thing, many have had their orders changed or cancelled or things removed due to chip shortages and been waiting over a year.
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