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In reply to: Drive Smart For new customers as well as under 30s
Just read a very concerning post on Facebook of a wheelchair user being kicked off Motability after getting 2 consecutive red weeks on the Drive Smart box, she had raised concerns on it for the past 4 weeks as it was marking erratically like 100% in all areas but down to 24% on speed. It also listed taxi journeys and private transport as her driving. Motability were deaf to her concerns and would not accept a complaint from her. Direct Line said it was up up to Mota to investigate a complaint or cancel. Mota said it was Direct Line’s decision. Her car will be collected within 7 days and she is listed by Direct Line as Insurance Cancelled, so getting cover on a private car will be difficult/ more expensive. It’s pretty wild reading, and doesn’t bode well for Motability users when they just are not interested in any issues with the device.
Probably, the best solution is to have your own black box in the form of front and rear dashcams. Not least for your own protection and possible legal redress over a faulty system.
In reply to: Dealer Accessories
UPDATE Spoke with sales manager, mistake on there part, the young sales girl forgot to take the items off. (ye I know what your all thinking!) No harm done new invoice made out. Cheers for the replys.
Many thanks for confirming that what many of us had said was indeed correct.
You obviously wouldn’t have needed the fuel, boot liners can be obtained for a fraction of the price that manufacturers charge and dashcams can be a mixed blessing. There are plenty of cases where people have obtained a dashcam because they feel that they are perfect drivers and any accidents will always be the fault of others, yet their own dashcam footage ends up incriminating them 😂
In reply to: Dealer Accessories
@LUFC You obviously thought that something was off or you wouldn’t have asked the question. We are all giving the same answer. Motability do not pay for dash cams and boot liners and, as you say, being an EV, it doesn’t need fuel.
You cannot go by the invoice as it’s meaningless. It’s just a notational piece of paper for your reference and has no resemblance to the actual deal with Motability Operations. It shows VAT being added (which Motability doesn’t pay) and doesn’t show the discount that Motability will have negotiated. I have just negotiated a 16% discount on a new car (on top of the VAT and VED discount) and that’s just one individual and an ICE car. EV’s are being sold at even bigger discounts and. with Motability’s huge negotiating power, I suspect that they will be getting at least 25% discount, on top of the VAT and VED exemption.
Unfortunately, some dealers try to add extras, such as paint protection treatments, in order to to boost their margins, and if you don’t want them you tell them you are not interested and to remove them from the invoice. I suspect that’s what’s happened here. Don’t be lured into thinking that because the AP shown is correct that means that they won’t charge you for other options. That’s not how it works. Optional extras always show as extra and separate costs to the AP and, as I have said, what you have posted isn’t the true invoice.
If you remain convinced that Motability are paying for these things for you, I strongly suggest that you get the supplying dealer to confirm that for you now, so that you don’t have any nasty surprises on collection day. If they ask for the additional cost of these extras on pickup day you can obviously get them to remove the fuel charge (as it won’t have had any) and tell them to remove the boot liner, but the dashcam will be less straightforward if it’s wired in. Better to get 100% clarity at this stage than have the handover marred by an argument.
Do let us know how you get on. It’s always irritating when people post questions, we give answers to help the person, and they never post back to say what the result was. Motability are cutting back on what the scheme offers, so if you become the first person to have non-disability related accessories supplied free of charge then that will be good news that we’d like to hear!
In reply to: Dashcam for EV
Reply from Kenwood
Thank you for your email. Our dash cams are designed for EV vehicles and having sold huge quantities, we have had no issues in terms of battery drainage. In parking mode (standby) consumption is approximately 9~10mA. During parking mode recording :DRV-A610W + RCA-210 (with rear camera): power consumption is approximately 5.4WPlease note in Parking Mode, the dash cam will only wake up and start recording if it detects vibration/impact, otherwise it will remain in standby.John
To be fair got prompt reply in about an hour, auto reply said up to 5 days.
However; they’re hardly going to say it’s a problem and don’t buy one 😀
In reply to: Dashcam for EV
Using parking mode will drain the 12v battery. Apart from maybe plugging a battery charger one night per week to keep it topped up, the inly other option is to run the dashcams from a seperate powerbank and charge that up when requited. Parking mode wiuld be good, but its a power drain you could do without. Or just dont switch on parking mode? Realistically do you live in an area where you need that to happen? I dont care, its not my car….lol.
Thats true but if somebody bumps into your car and drives off you will have to pay the excess and it will go as a claim against you.
That’s a primary reason I took the dealer fit front and rear dash cam for my new car.In reply to: Dashcam for EV
Using parking mode will drain the 12v battery. Apart from maybe plugging a battery charger one night per week to keep it topped up, the inly other option is to run the dashcams from a seperate powerbank and charge that up when requited.
Parking mode wiuld be good, but its a power drain you could do without.
Or just dont switch on parking mode? Realistically do you live in an area where you need that to happen?
I dont care, its not my car….lol.
Topic: Dashcam for EV
Recently ordered an Enyaq and ATM delivery estimate for June.
Really would like a hardwired dashcam but MB will only allow them if factory or dealer fitted.
Supplying dealer have a range of Kenwood fr and rr cams and would install hardwired.
The dilemma I have is they have a parking mode for outside close motion and g sensor. Time limit can be set up to 24hrs max but the low voltage cutoff is set at 12v and can’t be changed. Really would have liked this at 12.4v which some other makes have.
So am I asking for trouble when so many EV’s have issues with 12v battery dying.
In reply to: Dash Cams
“How dashcams work on the Scheme
If you’re on the Motability Scheme and you’re considering fitting a dashcam to your Scheme vehicle, you can, if you meet a few conditions. Here’s what you need to know:
It must be a plug-in and not hard-wired into your vehicle
It needs to be attached in a way that does not cause damage to your vehicle. For example, not permanently attached to the dashboard
Any costs must be covered by you, including buying the dashcam and fitting or removal costs
You can fit your dashcam yourself, or your dealer can do it for you. Before you install your new device, talk to your dealer, or speak to us if you’re not sure. ”https://news.motability.co.uk/motoring/dashcams-explained/
In my view, you have met the terms outlined by Motability, in that its power source would be from a plug in adapter, similar to that of a USB and 12V aux plug adapter and not permanently hard wired to the vehicle.
Most at Motability wont have clue and merely customer service reps, what they input on the computer will simply return no, as it is too defined however, simply by generalising the question by connecting using any 12v socket as long as its not hard wired to the vehicle, will undoubtedly return a yes!
Topic: Dash Cams
I appreciate I’m not supposed to have a ‘hard’ wired dash cam fitted after having taken delivery of the car. Anyone know if it would it be OK to have one ‘hard’ wired if I go back to the dealership who supplied the car?
Don’t really like the idea of dash cam cables hanging around the windscreen.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024In reply to: Roof wrapping
why spend that money on a car youve only got for 3 years?
but given their attitude ref dash cams etc i doubt they will agree.
In reply to: Confusion over dash cam
It can’t be hard wired, but can be plugged into a 12v source, Motability don’t specifically say where to plug it in, only that it must be plug in type. The negative is the OBD ports 12v supply is always on, so you run the risk off draing the 12v battery, which may not be wise on an EV, unless a switch is incorporated in the lead powering the dashcam. The lead should also have a fuse incorporated into it.
Fitting a dashcam to a Motability Scheme car?
If you are a Motability Scheme customer and are considering fitting a dashcam to your Scheme car, here is what you need to know:
The dashcam must be plug-in type and not hard-wired into the vehicle
It must be attached in such a way as to not cause damage to the vehicle (e.g. fixed by suckers and not permanently attached to the dashboard)
Any associated costs must be covered by you (including the purchase of the dashcam and any fitting/removal costs)
https://news.motability.co.uk/motoring/everything-you-need-to-know-about-dashcams/
In reply to: dash cam
Not a great fan of lithium battery powered dashcams as had two, the 322GW and the 522GW fail just after warranty runs out and it’s not easy to replace the batteries as Nextbase insist on soldering them onto the board.
So anyway have now gone with Blackvue as they don’t use batteries they use a capacitor which is more reliable so now have the Blackvue DR590S two channel
In reply to: dash cam
Just be aware that it has to be connected as a plug in type, and not hard wired, unless things have changed recently.
In reply to: Motability accident claims
I am with Glos Guy with this one inform Motability insurance, a couple of years ago a young woman with a baby drove into the back of my car, I was stationary on a red traffic light, she covered her face and would not speak on supply details, fortunately I have front and rear Nextbase dash cams, she was on her mobile phone whilst driving, I contacted Motability insurers along with dash cam footage.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
In reply to: Everything Enyaq
I am very interested in the Enyaq Sportline but I have to arrange a test drive with the local dealer first. However, I have a question about dashcams …………….. I’ve never had a dashcam but I see a lot of really very poor driving skills, perhaps it’s an age thing on my side. In any event I think a dash cam for front and rear might be worthwhile, has anybody got any experience of which dashcam to fit and whether to go the DIY route or by the dealer?
In reply to: Speeding ticket
Out of interest, is anyone aware of any case history where someone has had a speeding charge overturned due to dash cam footage? The reason I ask is that speed cameras have to be calibrated regularly and are extremely accurate. Dash cam footage would not be as credible as a defence against them as they aren’t subject to the same calibration requirements etc. As others have said, they have usually clocked your speed before you see them, so the speed you were going when you saw them isn’t always the speed that they clocked you at, which is often why people think that they were going slower than the fine suggests. Dash cams are more useful in accidents, but a word of caution is that having a dash cam can mean that your dash cam footage can ultimately prove that you were in the wrong, rather than the other person! It doesn’t always follow that the person with the dash cam is blameless!
Also dashcams read speed across face of earth so if going up or down a hill the speed they show will be wrong.
In reply to: Speeding ticket
Out of interest, is anyone aware of any case history where someone has had a speeding charge overturned due to dash cam footage? The reason I ask is that speed cameras have to be calibrated regularly and are extremely accurate. Dash cam footage would not be as credible as a defence against them as they aren’t subject to the same calibration requirements etc.
As others have said, they have usually clocked your speed before you see them, so the speed you were going when you saw them isn’t always the speed that they clocked you at, which is often why people think that they were going slower than the fine suggests.
Dash cams are more useful in accidents, but a word of caution is that having a dash cam can mean that your dash cam footage can ultimately prove that you were in the wrong, rather than the other person! It doesn’t always follow that the person with the dash cam is blameless!
In reply to: Hard wired dashcam
From Motability: https://news.motability.co.uk/motoring/dashcams-explained/
Fitting a dashcam to a Motability Scheme vehicle?
If Motability Scheme customers want to use a dashcam then they must use one that plugs into the car, it cannot be hard wired into the vehicle. It’s easiest to fit a dashcam when selecting a new car, this way it can be professionally fitted by a dealer.You can add a dashcam to your vehicle during your lease, but it must be attached in such a way as to not cause damage to the vehicle, so fixed by suckers and not permanantely attached to the dashboard.
Please note, a dashcam is an optional extra and any costs incurred, including the purchase of the dashcam and any fitting or removal costs, are the responsibility of the customer.
If you have any queries, then your dealer may also be able to help advise you on purchasing and installing a dashcam. Alternatively, you can contact our Customer Services team for advice on 0300 456 4566.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.Topic: Another dash cam post
I’ve just found out that there isn’t an audible speed camera warning on the Austral I’ve ordered, I wrongly thought all new cars had one. My current Toyota Touring Sport has one and I do find it useful.
Does anyone know of any dash cams that come with an audible warning of speed cameras please?
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024In reply to: Road Angel Dash Cams
@FiestaRed Have you managed to get it installed yet ? Do let us know.
My new car’s only just been ordered Josh so there’s quite a few weeks before I need to decide about having the Road Angel dash cams fitted. Having said that, I most certainly will post an update when I know more.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Topic: Road Angel Dash Cams
When ordering my new car, I mentioned that I wanted a dash cam installing. Unfortunately, the only dash cams my dealership offer are the Road Angel models. They sound pretty good as they offer a ‘Dual Park’ mode that wakes the camera up in car up when it’s parked should anything happen.
Road Angel is not a name I’ve seen before relating to dash cams, does anyone on here have one fitted or have any views on this system please? Any help or advice would be greatly appreciated.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024In reply to: Enyaq 85 Edition Dashcam
I’ve always had hardwired front and rear Nextbase dashcams, both to my company & Motability cars. Never had an issue with Motability after handing the car back or at car change overs. Currently use the Nextbase 622GW – really good resolution, just make sure you get a decent sized micro SD card (minimum 128 GB) otherwise you will continuously overwrite your recordings. This is a card I recommend, have used SandDisk media for years with digital cameras:
Kind regards
Andy======================
Motability cars:
Now - Not on the scheme.
2021 - Volvo XC40 T5 PHEV.
2020 - VW Golf TDi SE Match.
2017 - VW Golf TDi SE Match.In reply to: Enyaq 85 Edition Dashcam
I have always hardwired my dashcams.
If the dealer fits it, prior to handover, I can’t see it being an issue.
In reply to: Enyaq 85 Edition Dashcam
Don’t forget, if you’re having it fitted Motability do not allow hard wiring it to the cars electrics, it has to be unplugable. Motability Info page, https://news.motability.co.uk/motoring/everything-you-need-to-know-about-dashcams/ Fitting a dashcam to a Motability Scheme car? If you are a Motability Scheme customer and are considering fitting a dashcam to your Scheme car, here is what you need to know: The dashcam must be plug-in type and not hard-wired into the vehicle It must be attached in such a way as to not cause damage to the vehicle (e.g. fixed by suckers and not permanently attached to the dashboard) Any associated costs must be covered by you (including the purchase of the dashcam and any fitting/removal costs) Personally I find this stupid, a fixed connection is more reliable and adding a dashcam would slightly increase the vehicles worth on resale for them not to mention decrease their number of payouts when some accidents can be proved to be someone else’s fault.
Just clarified this with Motability as a lot of the features require hardwiring now. There reply is below :-
Good afternoon David, Good news cameras can be fitted at the application stage and be hardwired. This needs to be completed by the manufacturer before the car is handed over.
So all good think I’ll get Skoda to fit it.
In reply to: Enyaq 85 Edition Dashcam
Don’t forget, if you’re having it fitted Motability do not allow hard wiring it to the cars electrics, it has to be unplugable.
Motability Info page, https://news.motability.co.uk/motoring/everything-you-need-to-know-about-dashcams/
Fitting a dashcam to a Motability Scheme car?
If you are a Motability Scheme customer and are considering fitting a dashcam to your Scheme car, here is what you need to know:The dashcam must be plug-in type and not hard-wired into the vehicle
It must be attached in such a way as to not cause damage to the vehicle (e.g. fixed by suckers and not permanently attached to the dashboard)
Any associated costs must be covered by you (including the purchase of the dashcam and any fitting/removal costs)Personally I find this stupid, a fixed connection is more reliable and adding a dashcam would slightly increase the vehicles worth on resale for them not to mention decrease their number of payouts when some accidents can be proved to be someone else’s fault.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!
