Dealer Accessories

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    Topic
  • #344798
    Avatar photoLUFC
    Participant

      Placed order for new mota, noticed after left dealers the order states Dealer Accessories:-

      Fuel £20

      Boots Liner £70

      Dashcam £229

      I didn’t ask for the above but all 3 items are being charged to MB.

      My AP is what it says on MB site, Question is, Is this the norm for dealers to charge MB for unrequested options or for requested options regardless?

       

    Viewing 24 replies - 1 through 24 (of 24 total)
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    • #344799
      Woodpecker
      Participant

        I thought these accessories were ones requested and paid for by the motability customer, on top of the AP?

        I could be wrong, but have never been offered a dashcam for free.

        The dead giveaway is the £20 in fuel you have to pay the dealership. The cars are delivered on fumes and to make sure you do not run out if fuel when you leave the garage, they put £20 of fuel in, which of course you must pay. It is not Motability that pays this, but the customer.

        #344800
        Glos Guy
        Participant

          Motability don’t pay for any of those things. The dealer is pulling a fast one and you will be expected to pay for them. If you don’t want the dashcam or boot liner then tell them.

          #344801
          Avatar photoLUFC
          Participant

            Cars an Enyaq so electric NO  fuel unless they charge it up! IF the dealer is pulling a fast one I can’t see how as my AP is what MB state, all these accessories are added to car price and come under final price due from finance company, which is MB.

            #344802
            Avatar photoLUFC
            Participant

              Here’s the order-

              #344803
              kezo
              Participant

                £6499 is AP due

                Dealer accessories are paid by customer to dealer and don’t form part of Mobility agreement.

                I would clarify with the dealer and get them removed if you didn’t order them. Fuel, boot liner and dashcam are your responsibilty and won’t be paid by Motability.

                • This reply was modified 1 month, 1 week ago by kezo.
                #344806
                Avatar photoLUFC
                Participant

                  @kezo, don’t look like that on the order mate, did u read it?

                  #344809
                  Woodpecker
                  Participant

                    @LUFC

                    Probably better check with the dealer, it doesnt look right.

                    Unless you have some mobility aids being fitted, and they are using creative accounting to cover the cost of fitment. Calling it a dashcam when its really an aid, sort of thing

                    #344810
                    kezo
                    Participant

                      Yes

                      “You can add factory-fitted optional extras or accessories to your vehicle when you order.

                      You’ll need to pay any extra costs. You will not get the money back when you return your vehicle and you’re not able to buy the vehicle at the end of your lease.

                      https://www.motability.co.uk/get-support/faqs/modify-vehicle-or-add-extras

                       

                      #344811
                      Avatar photoLUFC
                      Participant

                        No driving aids required, I’ve checked the figures with  add on’s leave me with £6,499 to pay as per MB AP require.

                        It seems Dealer Accessories are included in MB’s figures as everything adds up!

                        #344812
                        Glos Guy
                        Participant

                          @LUFC You obviously thought that something was off or you wouldn’t have asked the question. We are all giving the same answer. Motability do not pay for dash cams and boot liners and, as you say, being an EV, it doesn’t need fuel.

                          You cannot go by the invoice as it’s meaningless. It’s just a notational piece of paper for your reference and has no resemblance to the actual deal with Motability Operations. It shows VAT being added (which Motability doesn’t pay) and doesn’t show the discount that Motability will have negotiated. I have just negotiated a 16% discount on a new car (on top of the VAT and VED discount) and that’s just one individual and an ICE car. EV’s are being sold at even bigger discounts and. with Motability’s huge negotiating power, I suspect that they will be getting at least 25% discount, on top of the VAT and VED exemption.

                          Unfortunately, some dealers try to add extras, such as paint protection treatments, in order to to boost their margins, and if you don’t want them you tell them you are not interested and to remove them from the invoice. I suspect that’s what’s happened here. Don’t be lured into thinking that because the AP shown is correct that means that they won’t charge you for other options. That’s not how it works. Optional extras always show as extra and separate costs to the AP and, as I have said, what you have posted isn’t the true invoice.

                          If you remain convinced that Motability are paying for these things for you, I strongly suggest that you get the supplying dealer to confirm that for you now, so that you don’t have any nasty surprises on collection day. If they ask for the additional cost of these extras on pickup day you can obviously get them to remove the fuel charge (as it won’t have had any) and tell them to remove the boot liner, but the dashcam will be less straightforward if it’s wired in. Better to get 100% clarity at this stage than have the handover marred by an argument.

                          Do let us know how you get on. It’s always irritating when people post questions, we give answers to help the person, and they never post back to say what the result was. Motability are cutting back on what the scheme offers, so if you become the first person to have non-disability related accessories supplied free of charge then that will be good news that we’d like to hear!

                          #344813
                          BigDave
                          Participant

                            No driving aids required, I’ve checked the figures with add on’s leave me with £6,499 to pay as per MB AP require. It seems Dealer Accessories are included in MB’s figures as everything adds up!


                            @andycoba
                            (LUFC)

                            I notice on your invoice that your dealership is charging £229.17 for the dashcam.

                            Which interestingly, when VAT at 20% is added, equals £275.004 (i.e. £275 when rounded down by a fraction of a penny).

                            Certain Motability dealers are offering to fit a dashcam for this amount. As an example:

                            https://www.johnsonscars.co.uk/motability/offers/skoda/

                            The t&c’s of which state:

                            https://www.johnsonscars.co.uk/motability/offers/new-skoda-enyaq/

                            Although there is no explanation for the dashcam offer, I do believe most people would take the inference that the cost of the dashcam as being the responsibility of the customer.

                            Sometimes, Motability dealers do dress things up as ‘offers’ and ‘special offers’ when they are nothing of the sort. I am not saying it is so in this case, but ‘Caveat Emptor‘ certainly applies if you do not want a potentially  awkward conversation when you collect the vehicle.

                            As @glos-guy has stated, the invoice you have does not bear any relevance to the actual amount Motability will be billed and may also be the same with yourself. In short, it appears to be a bit of ‘creative accountancy’ to make the figures fit!

                            The dealership should be able to give you a ‘real world’ invoice breaking down exactly what you are paying and for what.

                            Funny enough, the ‘fuel’ charged at £20.83 is actually £24.996 when 20% VAT is added. Is that how they are accounting for the £0.004 difference on the dashcam?).

                            #344816
                            MickC
                            Participant

                              At the current rate of fuel increasing….£20 will probably get you half way down Elland Road.

                               

                              Cheeky dealers.

                              #344820
                              kezo
                              Participant

                                Retail £50,460

                                £385 optional extra’s (inc VAT)

                                Total retail invoice £50845 which is the same figure on your invoice.

                                As mentioned by others Motability don’t pay retail!

                                #344821
                                trb10
                                Participant

                                  If you don’t get this sorted out now, I think you’re going to be in for a nasty surprise on collection day.

                                  #344822
                                  Jakeyb21
                                  Participant

                                    You’ve ordered an EV . Did you not question as why they want to charge you £20 for fuel ?

                                    #344824
                                    Avatar photoWardyGTC
                                    Participant

                                      The £20 fuel charge maybe for charging the car up, EV equivalent to actual fuel. Though £20 seems a bit steep.

                                      If I seem a little strange, that's because I am.

                                      Skoda Karoq SEL.

                                      #344825
                                      Avatar photoLUFC
                                      Participant

                                        Didn’t read it until late in evening (forgot my glasses) that’s when I saw all the add on’s!

                                        Going to see them today & see what they say

                                        Cheers for the replys will report back later

                                        #344826
                                        kezo
                                        Participant

                                          You’ve ordered an EV . Did you not question as why they want to charge you £20 for fuel ?

                                          Electricity is still a fuel type

                                          #344835
                                          Jakeyb21
                                          Participant

                                            Yeah it is , just seems very steep £20 , even on the most expensive public chargers wouldn’t even cost that much.

                                            #344841
                                            Phaedra
                                            Participant

                                              Yeah it is , just seems very steep £20 , even on the most expensive public chargers wouldn’t even cost that much.

                                              Assuming the car only had 10% battery even adding an extra 70% (50kWh) at 89p/kWh (my local high speed chargers cost) would cost around £45.

                                              My dealer supplied the car fully charged, no cost.

                                              Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!

                                              #344848
                                              DJ Kav
                                              Participant

                                                If you read the bottom “Due from Customer  £6,499”
                                                That is what you will pay.

                                                I have ASD and thus have difficulty with social and understanding information, written and verbal. I process information in logical blocks, before I reply. Sometimes I'm right and sometimes I'm wrong.
                                                I also have a corneal visual condition, which makes me visually impaired without daytime, or daytime bulbs, among other disabilities/conditions.

                                                #344853
                                                Avatar photoLUFC
                                                Participant

                                                  UPDATE

                                                  Spoke with sales manager, mistake on there part, the young sales girl forgot to take the items off. (ye I know what your all thinking!)

                                                  No harm done new invoice made out.

                                                  Cheers for the replys.

                                                  #344857
                                                  kezo
                                                  Participant

                                                    UPDATE Spoke with sales manager, mistake on there part, the young sales girl forgot to take the items off. (ye I know what your all thinking!) No harm done new invoice made out. Cheers for the replys.

                                                    I’m thinking they could have included the dashcam for free as a goodwill gesture🤣

                                                    #344858
                                                    Glos Guy
                                                    Participant

                                                      UPDATE Spoke with sales manager, mistake on there part, the young sales girl forgot to take the items off. (ye I know what your all thinking!) No harm done new invoice made out. Cheers for the replys.

                                                      Many thanks for confirming that what many of us had said was indeed correct.

                                                      You obviously wouldn’t have needed the fuel, boot liners can be obtained for a fraction of the price that manufacturers charge and dashcams can be a mixed blessing. There are plenty of cases where people have obtained a dashcam because they feel that they are perfect drivers and any accidents will always be the fault of others, yet their own dashcam footage ends up incriminating them 😂

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