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That’s pretty unimpressive. Generating a letter like that should be no more difficult than pressing a button on a website and waiting for the email.
Always amazes me how insurance companies can quote you and insure you within minutes but when it comes to ‘admin’ stuff their systems seem positively Edwardian.
The mileage limits will be the thing that hit some people most and the excess mileage fee seems on the high side. It’s really not that hard to need more than 10k miles a year if you’re needing regular attendance at regional hospital this isn’t close to you. It would seem sensible to me for the scheme user to choose their mileage needs at the beginning of the lease and use those who need lower mileage to offset the costs of the higher mileage users.
I feel sorry for anyone who goes over the mileage allowance and legitimately has no means to pay the additional mileage fee (even if a withheld GCB covers 1000 miles)
Surely your NI number is sufficient to identify you?
It says ‘in some cases’ so maybe there’s some gaps?
Is there really any incentive for public EV charging facilities to offer reasonable pricing? Whenever I’ve looked, it seems like most of the sites with faster charging seem happy to charge for the privilege and that means a full battery and a full tank of diesel/petrol aren’t wildly different in price.
Gridserve now charging 79p/kWh. I really want to switch to EV but, short of being able to charge at home at cheap overnight rates, you’re going to pay over the odds. I fully understand everyone needs to make a profit but without sites like the above I’m still not convinced.
I know there’s lot of products in the world that are priced based on the value the customer puts on them vs the cost of production but EV charge pricing feels, in general, like it’s going the *wrong way*
I find this latest revelation in the smart meter saga quite unbelievable.
If you take this to its logical extent then southerners have 4g/5g at their disposal but everywhere else in the country is denied use of such technology and has to rely on HAM radio instead which clearly isn’t the case.
Even us ‘lucky’ southerners have to put up with endless periods where our ‘smart’ meters don’t report back to base and all that energy providers can do is to report this to a shady company called DCC which doesn’t deal directly with customers. When you look into the companies behind DCC, and the whole smart meter project, it’s the usual suspects. I’m sure the project has made them a tidy profit but the reality is the delivered product is a mess.
I don’t think we’ll ever get to the bottom of how APs really work but I think we’d all agree they’re higher than any of us want them to be. There are definitely some cars on the scheme that seem cheap for what they are, but that’s of no use if the car doesn’t suit your needs. If you find yourself forced into choosing a car with an AP that’s out of reach because you’ve ruled out all other options then you might be best contacting Motability to explain the situation (I’d assume there’s probably quite a few people in that space given the uptick in APs this quarter)
Excellent news. I’m not a fan of Kwik Fit in general but my experience of their physical locations versus their home service is straight night and day. The guys who have come to the house to do work have been polite, professional and tidied up after themselves.
Mostly been lurking in this thread but for us:
Order – mid Dec 2023 (told unlikely to get any build dates until after Xmas but told delivery likely to be May at earliest)
Build date – late May 2024 (only confirmed early May 2024, no useful communication from dealer between order date and May)
Confirmed in-country mid June but no date for delivery to dealer at this point.
The end is obviously in sight but it does seem like there’s still huge variation between everyone’s journeys.
It’s utterly chaotic but delivery in July sounds like a May build date with a 5/6 week slack for delivery.
That seems to be what folks elsewhere are being advised now.
If only Volvo had tried to do at least some communications with their dealers/agents/customers, some of the desperation could have been avoided. Things go wrong, and generally it’s how you deal with the situation that sticks in everyone’s’ memory. And right now everyone feels like they’ve been ignored which is the worst outcome of all. Even a brief, generic, monthly update on delays and their reasons would have kept most folks happy/happier I’m sure.
Does a May build automatically mean a MY25 vehicle? And if so, are there any material differences which might lead someone to reject a MY25 if it doesn’t have an essential element that was present on the ordered MY24? I can’t seem to find anything that details if there are significant differfences.
Yeah, an some cars like Mercedes, Audi and BMW, dont even have indicators fitted…at all. Its like you know what BMW stands for dontcha?? BMW= Bald Mans Wheels. Dem is such a rage they dont need indicators.
Strangely enough, it seems indicator-less Merc, Audi and BMW owners are now being replaced by……
TESLA OWNERS
(Assume no Tesla owners here so no offence caused!)
Even if Volvo actually let their dealers/agencies know today, I can’t see them sending out mails to all their customers immediately. I’d love to think it’s all automated but my guess is someone will be spending a lot of time going through a long report and then manually emailing each customer. Of course, they could also just do nothing on the basis of it being too much hard work.
Motability obviously have their reasons for their stance on this. As I mentioned previously, most people who buy a car at lease end are unlikely then to take a new lease which means Motability essentially lose a customer for a few years and maybe forever.
I’d be fairly certain they’ve done the maths and decided what works for them and have set their stall accordingly.
Is it fair? No, not from the perspective of someone wanting to buy a car at least end. It should at least be an option *especially* where a car has had significant adaptations to suit the lessor but much less if it’s just an unaltered vehicle which is readily available to general sale. It would be wonderful for Motability to make a statement on this issue but then it runs the risk of the Daily Mail/Express using it against the scheme, as usual.
There are some really good reasons why buying at the end of the lease makes sense, especially if the vehicle has need-specific adaptations.
I’d have to assume that there is an overwhelming reason Motability chose not to offer this option.
Maybe they feel that a majority of people may choose this option and that might reduce their fleet size thus reducing their bargaining power with manufacturers going forwards?
First hand experience was what I wanted 🙂
Living without two sets of keys makes life a bit too tricky as we’re often dropping off, parking the car and someone else is picking up later with the other set of keys. Of course, we could take the car back home each time but that’s just adding mileage and cost, so over time the cost of a new set of keys is worth it, despite the upfront costs.
So, might just chalk this one up to experience. First time in many years losing a set of keys.
Main dealers are becoming fewer and fewer over time. Some of my local mail dealers are 20+ miles away and that makes for difficulties. Fine if they’ll agree to collect and return but some won’t. My local Ford dealer – non-motability car – is a good example). I’d be interested to know if Motability have any view on that? So far my not-quite-so-local Motability dealer is happy to collect and return. I assume there is a cost associated and Motability ultimately pick up the tab for this?
EX30 feels very much like a ‘marmite’ car – you either love it or hate it.
Regardless, my guess is the wait is going to be significant based on initial demand from customers (it does get good reviews once you get past the love/hate phase) and delays Volvo are currently suffering shipping cars into the UK right now.
Added to the app now – but only thanks to the original posts here as to how to navigate the app.
Motability could have and should have done better – even a bare minimum few ‘getting-going’ instructions would have taken them a few minutes. Shameful really. Perhaps that’s why they’re not advertising it and letting people find it if they care to look?
I’ve still not seen this RAC app or had any notification that it’s available to be used for Motability customers.
Is it just something is being rolled out slowly? It seems like months ago when people were posting here, struggling to get the app working now.
As the XC40 is getting a bit long in the tooth now, I’d expect to see some of the options become available on lower spec trims to keep up interest. Volvo have done this in the past – and it looks like they’re doing it now on the XC40 Plus trim to an extent. Either that or the higher level trims will come on to the scheme.
We’re straying into the episode of The Simpsons where Homer gets to build his ‘ideal’ car.
I don’t think I’ve ever come across a car that ticks all the boxes so there’s always give and take. Unless, of course, all cars come fully loaded and you just pay a subscription for the options you want/need which seems to meet with near universal disapproval.
Surely even more disappointing that Motability aren’t closing the gap? I’d assume many folks with disabilities need an auto and many more find life easier with an auto vs manual.
Ultimately, I guess the choice is nearly over and everything will be automatic soon except for niche performance vehicles. Even if EVs start to have gears in future, I’d guess that would likely be automatic anyway? If it’s good enough for F1…..
If you think an EV will fit your daily needs, then why not go for one. Regardless of the date being pushed back the government is still going ahead with its ZEV mandate next year. The Ultimate EV is £2600 or £2700 with the Lux pack
For 95% of the time, home charging will suffice and we can get the Octopus EV overnight rate which makes the EV seem like a no-brainer. But then, those longer journeys – though occasional – and having to charge at public chargers, potentially waiting to get a charger, then waiting for it to charge (plus paying a hefty price for the privilege) is the part that puts me off now. Pushing back the deadline for ICE cars from 2030 to 2035 is bound to have companies who would be investing in charging infra push their plans back commensurately.
