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Hello fellow Skodians. I hought I would start this thread, as there seems to be quite a few either taken ownership, placed orders or just thinking about getting the best ev out there.
So, any questions that someone may be able to answer, any good or bad dealings with dealers, specs wanted or received, perhaps someone could help others in their quest
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easy access drivers seat
I’m sure I read when looking into the Enyak, that both front seats need to be electric for the setting to show in the menu.
<p style=”text-align: center;”>@MickC I just asked Laura and the computer said no! She said she hasn’t learned how to do that yet.
There’s no option to turn it off unfortunately. I also wonder how long the drivers seat motor will last going back and forth so much !!</p>I’m waiting on my Enyaq just now and i’m really looking forward to getting it. I have a couple of questions regarding these errors that people keep seeing. Bolly1143 shows many pictures of faults but are these actual problems that need replacement parts or is it the result of the software. I currently drive a SEAT Leon and apart from the faults specific to the electric drive, my car throws these same faults up once in a while. I don’t think these issues are new to the VW group’s cars and I genuinely don’t think they’ll be eradicated any time soon. I raised these with the dealer soon after getting my car and was told just to ignore them, it happens all the time. I even have the odd occasion when the infotainment and cockpit screens go black for a minute or so when driving. I know many people who have issues like this over VW, SEAT, Audi and Skoda cars. It’s a joke that a company of this size can’t get their act together. Even with all these gremlins though, I still love my Leon and will be sad to see it go. Also, when I test drove the Enyaq I asked if the easy access seat could be turned off and was told it could in the menu. I couldn’t find it when I was playing with the screen so it would be good know if there is anything Skoda can do to turn it off at the garage rather than having to select the guest user and then change it. I really hope the issues you are having are ironed out before mine arrives which probably won’t be until September.
Hi
The total tally of faults will probably be a combination of software/components, but mine does need parts as they are sadly on back-order, I think 3 parts in total. Dealer said main one is either HV or DC convertor, forgot which one he said and 2 smaller parts.
Easy access could be turned off in ours, although ours has both front memory seats, not sure if different for drivers memory only.
Hopefully yours will be trouble free, I can actually live with issues for a reasonable time and am reasonable but the repair times are ridiculous due to lack of EV trained technicians.
In themselves most software issues/glitches aren’t usually a major issue, just annoying, but, when something does become a problem it can take weeks or months to diagnose, get parts and fix things. A battery cell failure is a massive problem, luckily it doesn’t happen often but there are owners who’s cars have been to transported to dealerships hundreds of miles away all over the country as their local dealer has no idea so has it sent to another dealer who can diagnose the problem but isn’t qualified to work on the battery, he then sends it to another dealer who is the only one able to do the job. .
Exactly the problem I had, car was transported to local dealer who did not have diagnosis equipment for car, he then sent elsewhere and they did not have trained EV specialist, so mine ended up finally at 3rd dealership who diagnosed car and awaiting parts and who is 90 minutes drive away.
<p style=”text-align: center;”>@MickC I just asked Laura and the computer said no! She said she hasn’t learned how to do that yet. There’s no option to turn it off unfortunately. I also wonder how long the drivers seat motor will last going back and forth so much !!</p>
I had memory seat function in prvious car to Motability,i could turn it off in that car Ford Mondeo 2015 and i did turn it off purely for the reason you mentioned i thought the motor would burn itself out propelling my fat arse forwards numerous times.
Hi all ordered our Enyaq 85 Estate Race Blue with Transport Pack on Nov 25th 2023 just confirmed build date of week 21.
Only getting the price from Jan 2024 and the dealer won’t move on it either as Motability have told them not to reduce the price any further under any circumstance. Even an email to the CEO of Motability proved unsuccessful and they still refused to budge so now involved the Financial Ombudsman Service as it was reduced in January then why not now??
Hi all ordered our Enyaq 85 Estate Race Blue with Transport Pack on Nov 25th 2023 just confirmed build date of week 21. Only getting the price from Jan 2024 and the dealer won’t move on it either as Motability have told them not to reduce the price any further under any circumstance. Even an email to the CEO of Motability proved unsuccessful and they still refused to budge so now involved the Financial Ombudsman Service as it was reduced in January then why not now??
Ours has been reduced 2 times we simply told the dealer to cancel the original order and resubmit it so we can get the lower ap. 10 minutes after the call we received email and logged into our online account and the new price was showing. I would just cancel the full order no need to contact the ombudsman as your original order was at agreed price will not change anything. Your order simply needs cancelling and you then just resubmit it. We saved £100 I think it was on January price and then was another £500 off from the last drop in AP. Till the vehicle is delivered and you input your pin at the dealership the contract is not legally signed so you can cancel at anytime as we have done twice. Also it did not affect our build date
Our car is the 85x sportsline plus ordered 28th December build week 13 and expecting delivery anytime soon. Last update it was at the port in Germany waiting.
You have 2 choices,
1. Accept the Q1 AP and get the car around week 21
2. Cancel the order and then re-order at the reduced Q2 AP
Realistically there may be little difference in the actual delivery date as Skoda have paused production of the 60 models to increase production of the 85 models and lessen delays.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!
Just had a call from my dealer I have a confirmed build date of w/c 20th May for my 85x in black no options ordered 30th December.
They also offered me a stock car in white that was potentially available immediately but I’ve waited this long and for me anything but white, no offense to anyone.
Nearer the time I’ll check with dealer it has 4.1 on it but by then I’m assuming all factory orders will
Now all I need is to not be coughing and puking and feeling like I’ve been beaten with a baseball bat
Hi @Rich44, could you please tell me which dealer potentially has the white Enyaq available (no offence taken?). Cheers mate
It was from Group1 in Norwich I don’t know if it was their car or just available somewhere in the system UK wide or due soon etc or if its now taken. You could try a live stock search see if it shows up anywhere. They’re a nice dealer really helpful so I’m sure they’d help if they can
Good luck
Thanks for your help, unfortunately they’re too far away ?.
I’ve just done the live stock search, nothing for us, thanks again
<p style=”text-align: left;”></p>How does one check/know where a car is,i see folks saying its at a dock/on a ship/just left the factory ?
That’s what we thought but been told that we will have to go to the back of the queue and wait approximately 30 weeks. The FOS part of it is if Motability and some dealers can agree to reduce the price then why can’t all dealers and Motability do it for all however it is done.
@Vieuxtemps You have 2 choices, 1. Accept the Q1 AP and get the car around week 21 2. Cancel the order and then re-order at the reduced Q2 AP Realistically there may be little difference in the actual delivery date as Skoda have paused production of the 60 models to increase production of the 85 models and lessen delays.
Not even entering the build stage until week 21 and collect around week 25/6. They’ve told us that we would go to the back of the queue and start again.
It takes a dealership less than ten minutes to resubmit an order if you have an online Motability account.
When the car I had ordered on Feb 23rd had it’s advanced payment reduced by £2000 on April 1st, I telephoned the dealership and insisted that the Motability specialist resubmitted my order immediately.
I stayed on the phone while he went through the process and after a few minutes he said the resubmit was complete, I then asked him to hold on while I checked my online account. It had quickly been amended to the new AP.
Be assertive and positive and it should get results.
It takes a dealership less than ten minutes to resubmit an order if you have an online Motability account. When the car I had ordered on Feb 23rd had it’s advanced payment reduced by £2000 on April 1st, I telephoned the dealership and insisted that the Motability specialist resubmitted my order immediately. I stayed on the phone while he went through the process and after a few minutes he said the resubmit was complete, I then asked him to hold on while I checked my online account. It had quickly been amended to the new AP. Be assertive and positive and it should get results.
Yeah tried that and they’ve been told by Motability Operations not to reduce the AP for anyone unless the order is cancelled and placed again. Think we’ll probably end up cancelling and placing the order again, just don’t fancy waiting another 30 weeks.
Does anyone have the 85x and are the seats easy to keep clean with dogs etc. that’s the main reason we went with the 85 with Ecosuite.
Thanks
David
It takes a dealership less than ten minutes to resubmit an order if you have an online Motability account. When the car I had ordered on Feb 23rd had it’s advanced payment reduced by £2000 on April 1st, I telephoned the dealership and insisted that the Motability specialist resubmitted my order immediately. I stayed on the phone while he went through the process and after a few minutes he said the resubmit was complete, I then asked him to hold on while I checked my online account. It had quickly been amended to the new AP. Be assertive and positive and it should get results.
Yeah tried that and they’ve been told by Motability Operations not to reduce the AP for anyone unless the order is cancelled and placed again. Think we’ll probably end up cancelling and placing the order again, just don’t fancy waiting another 30 weeks.
Just wait till the car has been delivered to dealership and cancel the order at that point as you have requested a optional extra the not gonna give that car to another person lol then resubmit your order I don’t know why your dealship are been total tits it takes them 2 minutes to do regardless of what motabilitoy say it’s your money
It’s like going outside your home and putting £500 down the drain no one is going to do that. Don’t fear having to wait, we were fully prepared to wait longer but our build date ect did not change after the order was resubmitted everything stayed the same we just save a major wedge of money ? ?
Thanks all going to call them in the morning and get it sorted. Cancel the order and have it resubmitted same as Race Blue 85 Ecosuite.
Cheers
Tell that dealer, well if I have to cancel and start again to save a huge amount of money there’s no reason to come buy from you again and then name drop the next nearest competitor bet they won’t like that
Fact is if they’re pulling that stunt over a price change within weeks of the order why should you pay their wages. I’d say if you’re being this unhelpful now I’m worried about customer care dealing with you for the next 3 years, float that in front of them.
Failing that ask for contact details of their principle
My dealer I didn’t even ask day after price went down he phoned and said I’ve amended your order to save you £500 better in your pocket. I checked my motability account and it still has the original order date too
The one I looked at seemed to be OK maybe lint roller or brush for dog floof. When ordering my dealer offered a package which includes ceramic coating the paintwork and scotchgard coating the interior, half price for motability customers for £250 seeing as that was all I was paying for the car I thought why not should help with dog drool and hair and puke certainly can’t hurt.
Might be possible to get all that cheaper afterwards but convenience….
Well that went well 🙂
Called the dealer and asked to cancel the order and resubmit it even if it meant waiting and spoke to the site principal and he told me that they weren’t willing to place a new order for me if I did cancel and had the price gone up etc would I still be complaining! Told him that his whole tone and attitude was aggressive and incredibly condescending and if that’s how he dealt with us now then I’d hate to have a problem with the car so long story short going to a different dealer and will not being setting foot inside a Hortons again. Nipping up to D M Keith in Grimsby instead.
I utterly stunned he dared speak to you like some kind of child not only rude but potentially discrimination right there.
If be sure to put a complaint in with their principle and make it CLEAR this was a case of DISCRIMINATION!!
They would never dare speak to a retail customer that way. How dare they say that to you. Would they turn an order away from someone on finance if they changed their mind cancelled then reordered to get a better deal, no way.
And why the hell would you be complaining if the price had gone up? Then you wouldn’t be cancelling what an utter scumbag. Probably upsets his % cut that’s probably why he didn’t want to do it.
I know it’s aggravation but contact Motability online and tell them about the scumbag treatment you just got.
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