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Hope I never have to hire from this lot
48% 1 star on Trustpilot
Dire/motorbility going to the dogs at pace imo
https://uk.trustpilot.com/review/switchcarrental.co.uk
Just a stab in the dark but could be wrong
https://motabilityscheme.directline.com/contact-us
Perhaps expand a little as very vague
This may or may not apply in this case
I have never had any issues such as this
Personally if I ever did
I would also bring the hire car into the discussions if it wasnt like for like and spec as the one that is in for repair
Reading past post on here a specific car and spec was chosen for a reason
Those reasons may be many
Point is
Having to drive something over a long period of time that does not have such features could be detremental to ones long/short term health
And possibly put them off from even wanting to drive an unsuitable hire car
My point may not be an issue in this particular case but it carries weight and its one that can reasonably be used in dispute if/when needed
Maybe others could keep this in mind
Glos Guy,
Firstly, Thank you for sharing all of your much welcome and level headed advice. And thank you @MFillingham for this reassuring post. I can now rest assured that my June 1st next new EV car order will not be affected by any of the changes. It seems I will luckily escape these extra costs by the skin of my teeth. Over the last few yrs I have seen a transformation of the car making landscape I can only wonder what the next 3 yrs will bring.
Cant say I have ever had any of these issues tbh but you have posted so here is my take on things
Tbh I am surprised that you are surprised about things that should never have even been of surprise
As clearly the lease signed was for 3 yrs
You knew that but assumed based on past events that it would/may get extended
It didnt
They dont have to
Gamble of going for a higher comfort AP over 5yrs unfortunately didnt pay off as you hoped it would
Simple case of best not to assume/hope imo
As with forgetting the key
2 lessons now learned imo
Personally I never assume fairness to be forthcoming from anyone/anything
Especially when backs are pushed against the wall
And more so when those backs belong to
The company that runs the car scheme—which in turn is owned by four major UK banks: Barclays, HSBC, Lloyds, and NatWest (formerly RBS)
And possibly also see a return of the improved MG4
And I imagine later we may see the arrival of the EV2
Just to add to my above reply
If prearranged the vehicle can be returned on a Saturday if thats more convenient
As above. You call Motability, not the dealer. You shouldn’t have any difficulty getting Motability to agree to an early termination. Sacrificing £4,000 benefits for just 500 miles is clearly not viable and they will understand that. Good luck.
Just to add to this good advice
You can return to ANY
I suggest nearest Motorbility dealer no matter the make
When decided where that is to be inform motorbility who will give said dealer your date of return
Maybe take a few pics prior to return
For peace of mind in case of any future quibbles
You are right @jojo22
First time for everything lol
Cheers for that Kezo
I am getting my head around things now a little better and happy if things have a work around of some sort or another
This all may not even be an issue
But I like to learn what I can beforehand
Well here goes nothing in June and I will be giving the EV3 a shot as you say we are under the Motorbility Umbrella
Base model has everything needed tbh and at £999 even if that doubled in the next quarter
I would still consider the car
Although fingers crossed that will not be the case and if not then thats a Bonus
Found this video and have since bookmarked
Charging limits and settings
Like that charging current can also be altered via the car
@jojo22, thanks for the heads up, it’s definitely something I’ll keep an eye on as it’s the only car near budget that gives me the full list of features. @kezo, I hope all went well and you’ll be back to 2 functioning eyes soon, otherwise the pirate jokes may be necessary
It went well but the surgeon didn’t put the istent injects in to keep eye pressure low and was the reason for cataract surgey as part of the op (not has I had catarcats!). His due to secondary glaucoma caused from blunt trauma #(cutting tarmac) and it wrong to offer me the proceedure, but went ahead with cataract. Bit pissed really!! Personally, I wouldn’t write off the EV3, as it can be charged at 6.6kWh and doesn’t impact 50kWh AC or DC charging. Also the fact kia is looking into it and it seemed to effect the earlier cars in the main and effected could later models sold have been dealer stocks of earlier models and theres no concrete evidence the autum on (2025) ev4 suffers the same issues when lookng on kia forum – perhaps the biggest reason, I wouldn’t reject would be the protection bubble of motability?
Sorry to hear about your eye woes and hope thing soon improve
Its a relief to read your thoughts on the Kia ev3 and I agree with everything you have said
Till now I had no idea that I could tell the Ohme to lower its charge simply by selecting model not listed and then manual charge rate input
That makes a world of difference and for others that need to do the same it also says do not then select max charge on the Ohme app as this will overide you own particular charging rate settings
Of course as you say this may not even be an issue going forward as newer shipped cars should be fine
Just nice to understand the workaround if/when ever needed
Thanks Kezo top man
To add to @Glos-Guy points, I’d also say its affecting your driving on any journey.
Just to add if you were to say its affecting your driving on any journey
They may say then why did you not notice on the test drive
So imo keeping to the as you said 3/5 miles imo that may come across as more realistic
Cheers Kezo
I now feel better knowing that the Ohme can be set to a lower charging speed if/when ever needed
May relook at the Kia thanks to you as I am happy to have a workaround if/when needed
Top Man
p/s hope the eye gets sorted once and for all 🙂
Cheers Kezo
No help needed cheers as just giving a heads up and now also giving awide berth
Gutted tbh nice car in all other aspects
Just happy to know and let others know now rather than later when its sat idle on the drive
Some will roll the dice and be lucky but I have enough going on as it is
Thankyou Kezo and everyone for all of the helpful imput
This post will if nothing else enable others to make their own informed decision
Finally just to add
Its such a shock that people were not forewarned
Its otherwise a great car that ticks many peoples boxes
Thing is my disability and stress levels would not cope with this and Im sure Im not alone on that front
Seems to be a theme
Kia recalled over 62,000 EV6 vehicles (2022–2024) due to a faulty Integrated Charging Control Unit (ICCU)
Ah well as always at least due diligence has paid off
Main concern is many having trouble home charging at all
Such a basic thing/requirment imo should not only be addressed but have been addressed prior to handover
Tbh Im sure in time this will be resolved but the fact remains that from day 1 being able to confidently home charge remains a basic and resonable expectation when if buying/leasing a fully electric car imo
Exactly
The average customer would not make head nor tail of such Tech stuff
Me thinks Kia needed to up their game prior to release as some other Kia models have similar issues going back to 2020 I hear
Shame they are not publicaly and more openly addressing these known issues
I will sum up by saying as before
Its not reasonable that Kia/seller/Motorbility are not clear on this matter but instead stay silent and expecting people to dive deep into the technical specs after contracts have been signed
Reasonable expectation is based on the norm/rest of the market and the weight that home charging can have on a buyers choice
Dont even get me started on Arnold Clark and imo their dead beat staff as I would not return to any of their showrooms again
Another story 4 another day
My personal imo reasonable take on the matter for what it is worth
Firstly why do motorbility quote the Home 7kW charging speed on said car on its car selection site without warning that its not always achievable
And I also think no matter the small print
Its a reasonable everyday expection imo and I suspect also in consumer law
That the customer both private and also motorbility be clearly informed by Motorbility/the manafacturer and also their distributors before handover of contract that said vehicle/s do not meet the usual and expected normal standard that being to be able to simply/reliably home charge.
Pending OTA updates imo in this instance do not cut it
For many suspect most not being able to easily home charge would be a deal breaker
Its not reasonable that Kia/seller/Motorbility are not clear on this matter but instead stay silent and expecting people to dive deep into the technical specs after contracts have been signed
Reasonable expectation is based on the norm/rest of the market and the weight that home charging can have on a buyers choice
Tbh and to sum up
I think its very clear that Kia in the first instance should have sorted this known issue out prior to UK release
One poor owner ( there are many) Whos car has been left at the dealers since Jan has been told sorry but we cannot do anything because we didnt tell you that you could charge at home at 7kW
I don’t understand that and don’t suppose the dealer told them it could fast charge at 130kWh either, but importantly its in the manufacturers specs, it can do both, but agree its an Ombudsman claim, if thats what they the dealer are telling them. On Kia Forum, its said that Kia have started rolling out software updates to fix issues on early cars under warranty with it being something to do with charging limits set with in a module on the onboard charger and initially thought it was the module or onboard charger faulty. It doesn’t affect DC charging or 22kWh AC charging. In my mind,one of the onboard charger modules that deal with AC charging was set to 22kWh or 11Kwhw, as most european countries have 3 phase to the home, so higher powered chargers are popular and Kia simply forgot about poor old us, who lag behind in that respect, but that is just my thinking and have only taken UK into consideration.
I agree with your thinking
Also
The dealer dismissed her concerns about not being able to home charge as if it wasn’t even a thing or showed any concern at all
They also failed pre sale to tell her that there were known charging issues
Her words
I posted before about having charging issues on standard 7kW chargers with my nearly new Kia EV3.
Arnold Clark Kia in Edinburgh
The dealer is now arguing that this isn’t a fault because the car can charge on other charger types — which I personally find ludicrous, given that 7kW AC is the most common and affordable way most of us charge at home or work.
What I’ve since noticed is interesting: on Kia’s own website, the charging tables show 7kW AC charging times for the Niro, but not for the EV3.
……………………………………………………………………………………………….
Her complaint is that the dealer failed to inform her of a known issue which may possibly affect home charging
Which is IMO a major flaw when buying an EV
Anyway its put me off tbh as I can’t do with the faff of it all and will look elsewhereMatt Watson when he does review may well agree with Tom Wiltshire
{The main difference is in the materials used. The MG4 Urban has a lot of hard, scratchy plastics, as befits its status as a cheap car. This isn’t really a problem on the dash top, but it’s also on the top of the doors – making them an uncomfortable place to rest your elbow
The MG4 Urban feels a little underpowered and gets blown about more easily by crosswinds and passing lorries }
May suit anyone that dosent go on the motoway much
And needs a bit more room
Also for what it is imo the if/when AP should be sub £999
Autocar
MG Motor 4 Urban review
This new model is an MG 4 EV but even more affordable – so what’s the catch?At least your not alone
The issued is being addressed
Like you all the others can do is wait
Fingers crossed it is resolved quickly
Vague steering/iffy brakes/slow charging/BHP?
Tbh even at zero AP
I think I would pass
Each to their own tho
thanks for the good advice. I thought they would cost a lot more than that. I will keep onto the dealer it’s pretty obvious that the part wasn’t fitted on correctly, because the recall work needs the offending wheel to be removed. The car’s been parked on my drive since the service/recall work, so very unlikely it’s been stolen.
Its more likely fell off on the way back from the Garage
As above Grab one off of Ebay as cheap enough
Far easier quicker and better use of your time imo than trying to get your Garage to accept blame
