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As Anarchy21 says it’s not deal breaking for me not getting the MY24 and I won’t be crying into my Porridge over it, However the issue for me is ordering one thing and getting another!
If I order a punnet of strawberries and I’m sent 4 Carrots… well that’s not what I asked for is it?!
And to have no explanation about it either?
Just told I’m getting a much better deal with the wheels, seats BLISS system etc that the 24 doesn’t have.
I like the sound of BLISS, and what it does, 360 camera I’m not bothered as it still has cameras just not 360 (Birds Eye)Mu question is… where are All the MY24s? Where are all the December 23 orders?
The Feb (June build) orders seem to be pretty fast! But no sign of earlier ones
The mind boggles.
Today I received an email from my dealership! My car is built and making its way from the factory to UK and should be arriving early July, ready for collection some time from mid to end July . I asked for confirmation that it is a MY24 as reassured previously it was and received the reply that it isn’t. If I hadn’t asked I would have still been expecting to collect a MY24 even though I have asked for version confirmation twice before and reassured it was a MY24 as ordered. I’ve been given a list of the good points and one bad point. Surely the good points are only good if you want them and the bad point is bad if it’s something you didn’t want / need?! I feel this situation is really proving how the fact that mobility vehicles for people with health conditions that have specific requirements for reasons other than fashion or comfort is completely lost at most dealerships. In a dilemma now re what to do. In addition to the loss of the camera I hate black interiors, life is hard enough health wise without having a dark and gloomy car interior, another reason why I liked the Volvo when it was a lighter interior and wasn’t part microfibre. Grumble over. Feeling fed up rather than excited ☹️
Aww Ellyr5, I’m very sorry to hear your feeling like that, I fully understand, as will most on the thread, we are not receiving what we originally ordered, when you do arrange to collect and you do voice your concerns I feel like you will just be told take it or leave it unfortunately, there is zero amount of professionalism at Volvo on any level, if I was to give any advice I would seriously consider ordering another car elsewhere from stock, with low wait times that will make your life “happier” if you are not going to be happy with the Volvo 25 it may just bug you from the point of collection and you’ll never like it.
This is what Volvo are not understanding… the impacts of their incompetence and lack of sincerity the knock on effect mentally, physically and emotionally to customers!! It’s been one of the most stressful, disgraceful experiences of my 41 years on this planet to be truthful the way we’ve all been treated and lied to.
xx 😔@nshaw @Uncj did either of you put a cash deposit down at Volvo? I put £500 down as he said all Volvo dealers ask for this to have the car built. So my AP is 1499£, minus 750£ new car P, minus my 500£ so on collection is just pay £249. Just wondered if this was the norm x
No not this time, I’ve been asked in the past and I just shake my head and laugh. Even though you’ve paid a deposit you shouldn’t have any trouble getting the money back, especially the way you’ve been treated with the ridiculous wait.
Ah!!! Lesson learnt there then!! I bet they knew I was new 😒
@nshaw @Uncj do we all have the same build date too of 11th June now? 🤔
@nshaw @Uncj did either of you put a cash deposit down at Volvo?
I put £500 down as he said all Volvo dealers ask for this to have the car built.So my AP is 1499£, minus 750£ new car P, minus my 500£ so on collection id just pay £249.
Just wondered if this was the norm xAP is £3999. Funny thing is, most cars they’ve listed are whether it’s the lower spec models or the higher AMG Line Executive models. 🙃 It’s way more than I wanted to spend but I reckon I can beg, steal & borrow to raise the extra and after what would be an 8 month plus wait for my XC40 … assuming it even turns up when they now say it will I thought stuff it, if I REALLY can get it within a fortnight I’ll go for it if it’s right. After all, over a 3 year lease assuming I do my normal 10,000 miles a year it will work out a similar price to the Volvo with the better fuel consumption. My major doubt is – did the person I spoke to know for certain that MB customers are allowed to order stock cars? I guess I’ll find out tomorrow. Asked to test drive both the CLA & GLA and told no problem.
Ive just done the same, again AP higher than I wanted but I can do it, I’m new so I get the £750 new car pment too, the engine only being a 1.3 is a bit off putting, the Volvo is 2.0 but like I said I’ll see how she drives, I’m going down tomorrow at lunchtime, he seemed to know his stuff on the phone and told me 10 Days maximum drive away! Which I found bizzare.
I did live chat with MB to no avail of any help on giving Volvo a ear bashing, she just said there’s wait for mb and private cars Bla Bla
Let me know how you get on UncJ xx
MrsL83 – Mercedes seems to be live on the Motability site now!! Had a Quick Look at the GLA 😀
Ive just looked at the GLA, test drive booked.
the only thing niggling me is engine size.. not as though I whizz up and down motorways but I’ll see how it feels, why don’t you book a test drive? No harm, see how it feels xSorry just to answer my own questions
Yes Merc is now showing on MB website with AP’s from £3,999 to £7,999
Interesting 🤨
Do I wait for my build date of “11th June from Feb 2nd” decisions decisions.
Just spoke to Sytner Mercedes and told at present the most I’d wait for a CLA shooting brake is 14 days. Appointment booked for tomorrow! AP is high but.. I know Mercedes seats suit me so will test drive then mull over the extra costs.
Let us know what you decide UncJ, did they say when they’d be live on MB website?
What’s the AP on the Mercs?
I really hope you like your test drive and finally get your car!
I assume you & @nshaw haven’t heard a peep off Volvo?? ☹️☹️☹️Congratulations Jeff on collection, happy driving 🙂
Thats 4 out of 40 just on this thread who have been lucky enough with the Volvo lotto.
Hope all are well, and keep posting updates when you get them as this seems to be the only way we find anything at all out! ☺️
Steph L
I’m still not seeing any further information from the VIN number. Yes, it was confirmed the vehicle will be delivered by 31st May so hopefully, I’ll hear something soon. I’ll post any updates on here.
Thank you and good luck 🤞🏽
i ordered my xc40 on the 23rd dec and have been notified that it is at rybrook volvo bolton and i will be collecting 31st may i did check with the volvo app and VIN number and mine is a my24 build. i will be asking when i collect the car for its build date just to satisfy my curiosity i recieved a email on the 22nd april saying the car should be built this month then friday the 17th of may i got a phone call saying the car had arrived at the dealership which to me is extremely fast for a new build car
Good luck on collection tomorrow Jeff 🤞🏽😊
I’ve just checked and I was given my VIN number 10 weeks after placing my order. However, I wasn’t able to then track each stage of my order on the App-it merely recognised the VIN number, but no further details were visible.
Have you tried recently? Was it Your car due end of May (tomorrow)? 🤞🏽
Fully understand your frustration UncJ, especially being such an early customer along with @nshaw it’s a mighty long time from the first week of December! It seems these early orders have just disappeared into the Abyss! My dealer did say he has a customer from the 1st December still waiting, and orders are arriving ordered months after, there’s just no structure to the whole process! It’s a lottery!
Ive questioned him many times on retail/MB he said it’s just pot luck what they get!
I can’t wait for the customer satisfaction survey!! And I’ll be following the complaints procedure. Probably fall on deaf ears though!! 😒😒
3 out of 40 of us alone having cars is just ridiculous 😤
@UncJ on speaking to a good friend who works for Merc locally he said they are really hoping to get back on MB for 2025 (September) they are just clearing a back log of orders etc, but they are definitely re-joining 🙂
So.. the saga continues 😆
I will post a SS of my latest update from My dealer the other day, my BUILD date has moved again (now 11th June) not the 7th, from order date 2/2/24 (not my 29/12/24) so forget the December order, I’m now going off the Feb order 🥵
Confirmed it will obviously now be the MY25, and will take 3 weeks from build to get here.
Hi, yes i think they are retail. Also, why don’t us mobility customers able to have an app like some have to track the car etc. Does seem like they don’t give two hoots to mobility customers.
Hi MissE24,
We do have a app to track them, but only when we have the information to input, (SS above) you need your VIN number off your dealer (when your car has been built and assigned)
Good Luck 🙂
@Frank I requested the VIN number about 6 weeks after ordering.
Hi Sunflower,
I requested my VIN just a few weeks ago and was told as nothing had been assigned/built yet this information wasn’t available
So if your VIN was available this means you had a car built and assigned to you in 6 weeks, and you could track it on the Volvo App, did you track it? (Or your dealer is talking nonsense) and it’s just a random VIN,
Download the app and track it, all the build information will be there of that VIN
Ive added a SS of the app you just add car and enter your VIN.
i ordered my xc40 on the 23rd dec and have been notified that it is at rybrook volvo bolton and i will be collecting 31st may i did check with the volvo app and VIN number and mine is a my24 build. i will be asking when i collect the car for its build date just to satisfy my curiosity i recieved a email on the 22nd april saying the car should be built this month then friday the 17th of may i got a phone call saying the car had arrived at the dealership which to me is extremely fast for a new build car
Hi Jeff998, good luck on collection, my dealer is Rybrook (Synter) Preston, shame both cars didn’t come over together being for dealers a few miles apart! Keep us posted on your progress please and also any info you can get out of your dealer would be appreciated 🙂
It’s been confirmed mine is a MY24 and will be ready to collect end of May-ordered 020124.
Congratulations Sunflower, which dealer is this from? keep us posted on your progress 🙂
Morning All,
Hope your all as well as can be, 🙂
Any news over the weekend or bank holiday for anyone?
I personally have had zero communication since my last email over a week ago so I have emailed again this morning about my JUNE 7th build, I don’t know why I’m wasting my time really,Do hope the 3 of us (out of 38) are enjoying their cars 🙂🙂🙂 and here’s to a hopeful week in the land of the XC40’s 🤓
Steph x
So basically it’s just about the BHP, yes I ordered Dec 2023 it was definitely the B4 and now it’s the B3, it’s no massive deal I suppose I’ll just take what arrives 😂
Could even be Fred Flintstones car 🚙 at this stage 😂😂😂
Hi everyone 😊 sorry to not see a lot of positive news for you all waiting..I am due to collect my car on Saturday & dealer called yesterday confirming the appointment as he is off for a couple of days . My stomach did drop when I saw his missed call as I was worried it was a problem . He encouraged me to download the Volvo app which I did & entered the Vin number which showed my car is a 25 build not 24 as ordered.. to be honest I’m not bothered about the 360 camera .. my extras were the spare wheel & protection mats which are add ons so apart from seat difference I think it’s the same ? I feel awful that some ordered early December & mine was 19/12 .. will hopefully post a pic after I collect .. Will keep an eye out to see how you get on & really hope they all start arriving soon 🤞 thanks to you all for your help/ sharing of knowledge & humour on this bizarre Volvo experience , Jen xx
Good Luck tomorrow Jen 💜
Yes it looks like all of us will now be getting the MY25, I studied it last night, exactly what the differences are,
One thing I got a bit confused on is The B3 & B4,
I ordered the B4 in December it’s on my order receipt, but my order now says B3 for the MY25 that the dealer sent me last week what is being built in June.
Can anyone shed any light on that? ☺️
Well guys, today I had zero communication off Volvo… anyone in shock? No reply to my very concerning emails about My car not being built yet, and bother I ordered, and being promised it this month!! Anyone any good news to share? Or any news? 🙂
Sorry to hear MrsL83, my update seemed to come after my online messenger chat with Motability where they offered to ask. Could try that? I’m just resigned to waiting till end of July but if they don’t give me the £750 off I might canx but what would I buy instead with similar ap and instant delivery? 🤷♀️ Maybe someone else cancelled Volvo in a different colour!
What build date did you get? Me & UncJ got the exact same 😒 Im not CXL it’s want I really want, and nothing else comes close unless Merc GLA came on, I suppose. But then it’s waiting again, I would really think now that our seats are standard you really won’t have to pay the 750£ xx
My build came through around 14th June from 4th December order but should arrive around 9th July. Seems a bit quick on delivery perhaps they are flying it over and drop it at Gloucester!! They need to tint the windows too. Realised I’ve just driven the Mercedes GLA for a week as the hire car I’ve had. Enjoyed it once I became used to the automatic lever on the wheel! But it was very low at the front and I dragged it over a sleeping policeman 😮 luckily hire company couldn’t tell.
😂😂😂😂 oh dear!!! Gosh bet the hire charges have been extremely expensive waiting for your car!!
I’ll await national news bulletins for dropping Volvos 😂😂😂 Anywhere in Lancashire is fine by me I will go and get it 😅😅
Hi all. I also ordered new XC40 in vapour grey with tinted rear windows mid of December and reordered mid of January, with updated expected delivery mid to end of July, no exact date…It has been confirmed by email, it now will be MY25. Fingers crossed for all of you. Leatherhead Volvo
Welcome to the funhouse Frank, please keep us updated on any progress and good luck 🤞🏽
