Mark

Forum Replies Created

Viewing 14 replies - 1 through 14 (of 14 total)
  • Author
    Replies
  • Avatar photoMark
    Participant

      Hi

      Have been a Motability customer for many years. I was always told by Motability, pay the advance payment and they then take your PIP or DLA. All you need pay for is fuel.

      Servicing, tax, insurance and tyres are all covered.

      So when was all you need pay for is fuel and any subscriptions added.

      I have searched the Motability and cannot find anything to do with subscriptions.

      On order ID.3 Max Pro Performance September 2021
      Glacier White Metallic Flat black
      Latest Delivery Date From Dealer, April 2023

      Avatar photoMark
      Participant

        Car is 2 years into a 3 year motability contract.

        On order ID.3 Max Pro Performance September 2021
        Glacier White Metallic Flat black
        Latest Delivery Date From Dealer, April 2023

        Avatar photoMark
        Participant

          Online data for connected Travel Assist £86 for 2 years.

          We connect plus £129 for 1 year.

           

          On order ID.3 Max Pro Performance September 2021
          Glacier White Metallic Flat black
          Latest Delivery Date From Dealer, April 2023

          in reply to: AWD vehicles #295930
          Avatar photoMark
          Participant

            When last in Norway I had the opportunity to drive both rear wheel drive car and a 4 wheel drive car both fitted with winter tyres. The rear wheel drive was just fine. But on more demanding roads, going up hill with sharp turns the 4 wheel drive with winter tyres felt a lot more secure. I was amazed as in the UK most traffic would be stuck or moving very slowly. I was driving slowly as my UK driving brain said stop driving and get off the road. The cars normal driver just drove as if the was no ice or snow.

            On order ID.3 Max Pro Performance September 2021
            Glacier White Metallic Flat black
            Latest Delivery Date From Dealer, April 2023

            in reply to: Ohme home pro fault. #283805
            Avatar photoMark
            Participant

              Hi I have software V2.65, ID3 Max V3.2. So far no charger issues other than the usual.

              Your car is not charging as expected.

              Every now and then the charger will fail to see the cars current state of charge and therefore assume the car is at 0%.

              This has not been a problem as 50% of the time the charger will see the true state of charge at some point. Or the car stops the charge when it gets to what it is set at i.e. 80%.

              On order ID.3 Max Pro Performance September 2021
              Glacier White Metallic Flat black
              Latest Delivery Date From Dealer, April 2023

              in reply to: Motability now the biggest customer #282538
              Avatar photoMark
              Participant

                Over some 20 odd years on mobility. If when looking for a replacement car. If you come right out and inform the sales person you are a motability customer.

                1: sorry but our motability guy is on holiday.

                2: it’s our motability guys day off.

                3: Our motability guy is at another dealer location.

                Then all other sales persons find something else to do. Than talking to myself and wife.

                Better not to mention motability.

                On order ID.3 Max Pro Performance September 2021
                Glacier White Metallic Flat black
                Latest Delivery Date From Dealer, April 2023

                in reply to: VW ID Subscription Services #282515
                Avatar photoMark
                Participant

                  Hi all

                  Not good news, talked to VW UK today.

                  Dispute me pointing out that at the time of ordering our Max, the only mention of subscription was We connect and it was for 3 years  That no sales person ever talked about subscriptions.

                  VW ”

                  “Thank you for your contacting Volkswagen Digital Services.

                  All prices are available for display to you via the VW Connect-shop before you conclude your order.

                  We would like to inform you, that you have to log in to VW Connect-shop 14 days before your licenses expire to see about the prices.”

                  In other words some cars get 2 years We connect Plus and Traffic assist with mass data and other cars get it for 3 years. It depends on the date the car was built, the software it came from the factory with, the software it’s been updated to now.

                  I asked about the voucher code that can be input at the point of ordering the “services” and was told a firm “No”.

                  I find it disappointing that VW are forcing some of their customers down the subscription route. But I’m not surprised, VW via subscription “services’ have found a way for cars to keep giving VW money each year.

                   

                  On order ID.3 Max Pro Performance September 2021
                  Glacier White Metallic Flat black
                  Latest Delivery Date From Dealer, April 2023

                  in reply to: VW ID Subscription Services #282438
                  Avatar photoMark
                  Participant

                    From memory I remember reading on a post. That the 2 years would be extended to 3 years. But like a lot of VW marketing promising, it’s been removed. If I can find that info will post here. It said something like the 2 years would be automatically extended to 3 years at the time of renewal.

                    On order ID.3 Max Pro Performance September 2021
                    Glacier White Metallic Flat black
                    Latest Delivery Date From Dealer, April 2023

                    in reply to: VW ID Drivers & Charge and Go #277896
                    Avatar photoMark
                    Participant

                      Electroverse

                      On order ID.3 Max Pro Performance September 2021
                      Glacier White Metallic Flat black
                      Latest Delivery Date From Dealer, April 2023

                      in reply to: VW ID Drivers & Charge and Go #277893
                      Avatar photoMark
                      Participant

                        Have used plug and charge several times. The charge process worked fine.

                        The billing process however is very slow, it’s been over 6 weeks now and no payment details are showing in the app.

                         

                        On order ID.3 Max Pro Performance September 2021
                        Glacier White Metallic Flat black
                        Latest Delivery Date From Dealer, April 2023

                        in reply to: Ohme Website #271359
                        Avatar photoMark
                        Participant

                          <p style=”text-align: left;”>Motability via Ohme via EV charging firm via local subcontractor. Installed an Ohme Pro with 8 meter charge cable. Motability paid.</p>
                          I was told by Motability the 8 meter would cost about £90 more.

                          Ohme told me Motability covers all costs of a “standard” install.

                          On order ID.3 Max Pro Performance September 2021
                          Glacier White Metallic Flat black
                          Latest Delivery Date From Dealer, April 2023

                          in reply to: Evs charging in very cold weather #255786
                          Avatar photoMark
                          Participant

                            Hi all.

                            From driving in Norway it’s all down to the tyres on the car. Each car has 2 complete sets of tyres, summer set and a winter set.

                            Winter tires are mandatory between 15th November and 15th March. If such tires are mounted, they must be installed on all four wheels. A minimum tread depth of 3 mm is recommended.

                             

                            On order ID.3 Max Pro Performance September 2021
                            Glacier White Metallic Flat black
                            Latest Delivery Date From Dealer, April 2023

                            in reply to: Evs charging in very cold weather #255763
                            Avatar photoMark
                            Participant

                              Hi

                              With the HV battery at 0c the car could only manage 4.5kwh from our 7.5 KwH home charger.

                              Just before this the battery heater had kicked in as the battery was at -1c and was pulling 1.5Kwh. the battery heater only starts once the car is in a drive mode. It took about 8 minutes for the battery to go from -1c to 0c.

                              When at a DC charger with a cold battery eg 0c the battery will heat up untill it reaches 25c. As it heats up the charge rate goes up as well.

                              On order ID.3 Max Pro Performance September 2021
                              Glacier White Metallic Flat black
                              Latest Delivery Date From Dealer, April 2023

                              in reply to: Payment of AP before or on collection day? #250102
                              Avatar photoMark
                              Participant

                                Hi

                                Arrived at the dealership 2 days before handover. Spent around 2 hours checking everything, expressly trip and options fitted. Spent time setting up the car.

                                Then on the day, just a quick check, our old car 3 minute check by dealer and good condition bonus was on its way, entered pin and all done within 20 minutes.

                                On order ID.3 Max Pro Performance September 2021
                                Glacier White Metallic Flat black
                                Latest Delivery Date From Dealer, April 2023

                              Viewing 14 replies - 1 through 14 (of 14 total)