Forum Replies Created
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- April 20, 2025 at 9:39 am in reply to: ID.3 Features Being Removed Unless I Pay – Was Anyone Told About This? #304543
Hi
Have been a Motability customer for many years. I was always told by Motability, pay the advance payment and they then take your PIP or DLA. All you need pay for is fuel.
Servicing, tax, insurance and tyres are all covered.
So when was all you need pay for is fuel and any subscriptions added.
I have searched the Motability and cannot find anything to do with subscriptions.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023April 18, 2025 at 1:11 am in reply to: ID.3 Features Being Removed Unless I Pay – Was Anyone Told About This? #304458Car is 2 years into a 3 year motability contract.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023April 17, 2025 at 4:34 pm in reply to: ID.3 Features Being Removed Unless I Pay – Was Anyone Told About This? #304441Online data for connected Travel Assist £86 for 2 years.
We connect plus £129 for 1 year.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023When last in Norway I had the opportunity to drive both rear wheel drive car and a 4 wheel drive car both fitted with winter tyres. The rear wheel drive was just fine. But on more demanding roads, going up hill with sharp turns the 4 wheel drive with winter tyres felt a lot more secure. I was amazed as in the UK most traffic would be stuck or moving very slowly. I was driving slowly as my UK driving brain said stop driving and get off the road. The cars normal driver just drove as if the was no ice or snow.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Hi I have software V2.65, ID3 Max V3.2. So far no charger issues other than the usual.
Your car is not charging as expected.
Every now and then the charger will fail to see the cars current state of charge and therefore assume the car is at 0%.
This has not been a problem as 50% of the time the charger will see the true state of charge at some point. Or the car stops the charge when it gets to what it is set at i.e. 80%.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Over some 20 odd years on mobility. If when looking for a replacement car. If you come right out and inform the sales person you are a motability customer.
1: sorry but our motability guy is on holiday.
2: it’s our motability guys day off.
3: Our motability guy is at another dealer location.
Then all other sales persons find something else to do. Than talking to myself and wife.
Better not to mention motability.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Hi all
Not good news, talked to VW UK today.
Dispute me pointing out that at the time of ordering our Max, the only mention of subscription was We connect and it was for 3 years That no sales person ever talked about subscriptions.
VW ”
“Thank you for your contacting Volkswagen Digital Services.
All prices are available for display to you via the VW Connect-shop before you conclude your order.
We would like to inform you, that you have to log in to VW Connect-shop 14 days before your licenses expire to see about the prices.”
In other words some cars get 2 years We connect Plus and Traffic assist with mass data and other cars get it for 3 years. It depends on the date the car was built, the software it came from the factory with, the software it’s been updated to now.
I asked about the voucher code that can be input at the point of ordering the “services” and was told a firm “No”.
I find it disappointing that VW are forcing some of their customers down the subscription route. But I’m not surprised, VW via subscription “services’ have found a way for cars to keep giving VW money each year.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023From memory I remember reading on a post. That the 2 years would be extended to 3 years. But like a lot of VW marketing promising, it’s been removed. If I can find that info will post here. It said something like the 2 years would be automatically extended to 3 years at the time of renewal.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Electroverse
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Have used plug and charge several times. The charge process worked fine.
The billing process however is very slow, it’s been over 6 weeks now and no payment details are showing in the app.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023<p style=”text-align: left;”>Motability via Ohme via EV charging firm via local subcontractor. Installed an Ohme Pro with 8 meter charge cable. Motability paid.</p>
I was told by Motability the 8 meter would cost about £90 more.Ohme told me Motability covers all costs of a “standard” install.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Hi all.
From driving in Norway it’s all down to the tyres on the car. Each car has 2 complete sets of tyres, summer set and a winter set.
Winter tires are mandatory between 15th November and 15th March. If such tires are mounted, they must be installed on all four wheels. A minimum tread depth of 3 mm is recommended.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Hi
With the HV battery at 0c the car could only manage 4.5kwh from our 7.5 KwH home charger.
Just before this the battery heater had kicked in as the battery was at -1c and was pulling 1.5Kwh. the battery heater only starts once the car is in a drive mode. It took about 8 minutes for the battery to go from -1c to 0c.
When at a DC charger with a cold battery eg 0c the battery will heat up untill it reaches 25c. As it heats up the charge rate goes up as well.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023Hi
Arrived at the dealership 2 days before handover. Spent around 2 hours checking everything, expressly trip and options fitted. Spent time setting up the car.
Then on the day, just a quick check, our old car 3 minute check by dealer and good condition bonus was on its way, entered pin and all done within 20 minutes.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023 - AuthorReplies