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Hi all, I know several people have an Enyaq and rave about them. so where better to get advice. I test drove one today and experienced a couple of niggles, thoughts please. Im 6ft and not as bendy nowadays. So I needed the seat fairly low to allow me to bend my neck past door frame top. However, once in I needed the seat raising to see bonnet extremities, all ok until getting out, the seat automatically went back a bit which was good but I had to lower to clear my head on door frame, then faff about again when getting in next time. Was I doing something wrong ? the salesman said I would have to repeat this every time. Not for me, my present Niro never needs seat touching from when I set it 3 years ago! Also the Enyaq was really clunky over speed bumps and potholes, any thoughts? It was great on motorway and had loads of toys. Also the new model which will be ordering in 2 days is same price as old model. Incidentally , I sat in an Elroq before I left showroom and it was easier to get in and out of and had a good driving position for me. I really wanted the Enyaq to impress after everything Ive read but tomorrow Im testing Ioniq 5 so heres hoping. Regards, wonky
Its a faff but you could set memory 1 to your driving position and memory 2 as your entry/exit position.
Just press one but rather than keep moving chair manually, not sure if enyaq has the same options but on my ioniq 5 n line s you can choose to have the drivers chair move further back automatically when entering and exiting.
Hi all, I’m going electric for my next car. I’m with Octopus for my energy. Ive phoned them and asked about their EV rate. It is very good overnight at 7.4p , however you are then having to pay 26.5p during the day for general electric. Plus a hefty 49p a day standing charge. Obviously the saving on EV charging is good but with a penalty on daily charging. You can of course keep your gas tariff. Do all energy suppliers do this? Regards, wonky
You’ve been given fakse info, on octopus intelligent go tariff, Day time charging is charged at 7p too, your whole house gets this rate too so long as you’re smart charging using time slots provided by octopus/the charger.
You can override their time slots and charge for 25p if you need the car charged immediately.
My octopus rate is 7p at night, 25 at day and 61p standing charge.
49p standing is cheap these days
Don’t forget it’s winter and temperatures are around 3c in the day. In October when temperatures were around 14c we got over 300 miles range on a long trip to the Southwest. We do around 5 or 6 long 800 mile holiday trips a year, we try to charge at Tesla open to all which is around 36p per kWh. For the rest of the year we charge very cheaply at home. It’s still far cheaper for us to run an EV than an ICE car.
How do i find the trsla chargers available to all ?
Do you need an adapter to connect?
It’s a lovely car to drive, no doubt about that but the long distance capabilities have finished this for me. Completed 4,000 miles in it and it’s averaging 2.6 which is poor. Tried taking it on our regular 280 mile round trip in eco mode and sat at 76mph. After 140 miles I was left with 60 miles remaining charge. 25 miles into journey home I charged at services and it cost £57. Our little Polo can do the journey with a full tank at £50 and still have between quarter and half a tank left when I get home. Enyaq is great for pottering round locally but for distance it’s no good, not helped by extortionate charging prices at services etc.
Thats not right, i just did 160 miles today in my ioniq 5 and returned home with 47 percent, set cruise control to 67 then let the car drive itself, my dad is getting 300 motorway miles out of his audi q4 etron which is identical motors and battery to the enyaq.
Try driver 10 mph slower and use cruise control
For those signed up to Octopus (Octoplus) they are running a sessions through to March where you get points worth 56p for every kWh you use, which can be easily converted to money off your bill. I think its a new scheme so you will have to sign up to it. Todays session is 4:30 – 5:30 @Phaedra @Oscarmax @wmcforum @everbody else on Octopus.
Thats completely wrong. Its 56p for every ksh you dont use
So it is! Good job you corrected me, as was going to put car on charge, washer, fire etc 🤣
- 😂 No problem, this years rubbish not even worth bothering with it to save 20p and sit in the cold or not cook etc..
- Last year was great when it free energy above your normal usage, just to switch absolutely everything on
For those signed up to Octopus (Octoplus) they are running a sessions through to March where you get points worth 56p for every kWh you use, which can be easily converted to money off your bill. I think its a new scheme so you will have to sign up to it. Todays session is 4:30 – 5:30 @Phaedra @Oscarmax @wmcforum @everbody else on Octopus.
Thats completely wrong.
Its 56p for every ksh you dont use
My dads been having issues with his audi q4 etron app on and off for over a week now, he had to keep going into the car and manually setting up a preheat for when hes going out.
He said the audi app is very poor even when it is working with hardly any options and from his experience of the car over 6 months he regrets swapping his kia ev6 and he couldn’t believe how good my ioniq 5 is too in comparison
@dobbo212 what wagons are doing 65-70 ?
Also why would you need a blanket at 21 degrees and heated seat used for first 5 mins whilst cabin is heated to 21.
You said you did your research and knew the real workd range was lower but you thought you could do 85mph and heat the cabin to 24 and still get the real workd range.
You did no research or you’re an idiot
i had to laugh, sitting at 70-85 on the motorway with the temp at 24 and heated seats and steering wheel on. you must have been crispy by the end at least well done. no wonder you had to charge twice where did you think the power was coming from?
that’s my issue pal. Why should I freeze my ass off at 50mph! Not for me this electric lark!
You’re just being a fool, 24 is hot, 21.5 is plenty warm enough, why would you even need heated seats and steering wheel after first 5 minutes especially when you’re baking in 24 degree cabin.
Sitting at 65-70 will use probably 30% less power than 85 and 65-70 will get you to your journey 10 mins later.
@kezo i haven’t been down the motorway recently but mid October i drove 99 miles set at 70mph, car driving itself and used 31%, the car was regularly doing around 60-65 behind other cars etc.. but i was impressed either way.
im expecting 200 miles if i drive on the motorway now in this weather and it was obvious to me when picking the ioniq 5 that id get a huge drop in winter mixed with motorway driving, but choosing an EV then driving 85mph in snow is obviously not a great idea
Hello. Unfortunately I am going to contact Motability tomorrow and arrange to hand back the Enyaq. Got it in October last year, it’s an 85x sportline. Lovely to drive and very comfortable. The major downside is the range. We travel from Cumbria to Manchester 2 or 3 times a month and it is costing a fortune! I will caveat this with its great locally. It has averaged 2.5kwh over the course of our leaseship! Yesterday I had to charge it twice for a 260 mile round trip, this cost £68 using motorway services fast chargers. I got home with 13% left and decided enough is enough. If you use locally it’s great. If you sit at 50mph on motorway I’m sure it’s great but it’s not for us.
Something not adding up there, if you left home with 100% it would cost you about £34 to get home with 10ish% charging at 0.85p
@mikecooper you can still get 7p night rate with octopus using 5he charger dumb, the whole house gets 7p at night.
Also you can connect the ohme epod to octopus app and join the intelligent go tariff which will charge when it thinks is best and if it charges in your peak tariff times window you whole house gets 7p rate whilst its charging
Evening all Been trying to use ohme epod charger for the 1st time but my vehicle Renault Scenic etech wont pair with it.Message reads “ we’re having trouble communicating with your Renault account.You can always try pairing it later.” I’ve tried deleting and reinstalling both apps 3 times now and still no joy.Any help would be much appreciated and I am with Ovo energy if that makes any difference.I did successfully charge on a Tesla rapid charger last Monday with zero problems.
Thats normal, check the reviews they’re terrible.
Cant pair my Hyundai ioniq 5, dad cant pair his audi q4 etron or his kia ev6.
I spoke to ohme who said its an ongoing issue they’re aware of, complaints on their reviews as far back as 4 months about it so they have no intention of fixing it.
You can still charge without pairing it, just plug in and then authorise the charge from ohme app
@phaedra how can i be sure they’re charging 7p per unit in day time, does it confirm it somewhere whilst charging or do you just have to check your billing onoctopus app the dat after to check daily cost ?
I heard theres a way to trick octopus by lowering charge speed right down on ohme then keep plugging in at day time for loads of 7p day sessions, ive not tried to figure it out though, i dont know how to lower charge speed
Is it normal for my octopus app to look like this below when setting up a charge ? and when i click update settings it goes to the ohme apo to adjust settings there.
However when i update the charge to a different percentage and ready time it doesn’t change on the octopus app shown above.
On the tutorial i watch by octopus the octopus page was completely different with a tab to bump charge but my doesn’t have it so im worried if i set it up in the ohme app it wont be charged at 7p in the day.
I collected my Enyaq yesterday- at collection the sales person couldn’t set up a user profile on the car to link to the Škoda app – this has now worked today – however the Ohme app won’t pair with the Škoda app – does anyone have any experience of this problem that can offer advice it would be very much appreciated! Thanks
You cant connect your car to ohme, i tried to connect my ioniq 5 many times, my dad cant connect his audi q4 etron or kia ev6 either.
I contacted ohme, they said they’re aware there is an issue connecting to some car brands, its probably all brands really.
Ive seen reviews and people complaining online as far back as 4 months so i dont think they have any intention to fix it.
Basically your charger will always think its doung a 100% charge
Has anyone had the cross traffic system engage while coming out of a carpark parking space ? Its quite an envigorating experience for your body when it happens. First time it happened for me i actually thought someone had rear ended my car,i got out and asked the car behind if they had hit my car. I dont like it when it happens.
The first thing i do when i turn on the ioniq 5 is disable the rear cross traffic assist.
Worst idea ive ever experienced, im trying to get off my drive on a busy road and people stop and flash me off and my car will not go anywhere because it thinks cars on the opposite side 20 feet away are going to hit me if i move back or if the car that flashed me is rolling forward very slowly it just slams the brakes on, and then by the time the car decides to let me move they get annoyed with me and start to drive around and then it slams the brakes back on.
Its extremely embarrassing and annoying just keeps slamming on the breaks, had another time at asda, people walking no where near my car but are in the corner of the cameras view, car refused to move.
Stupid idea, needs more sensors to aud camera for it to work properly
@kezo thanks for trying to help but i just wasted 10 minutes typing up an email unfortunately, address does not exist.
@kezo thanks, ive already just left another 1 star review stating that they still haven’t helped plus the new issues im having.
Ill contact Motability again i guess, good idea about threatening to return the car 👍
@kezo it was the ceo email that i contacted at Motability to try sort it, someone contacted me from Motability after that and they are the person communicating with ohme but they literally just open a ticket and then never reply to the ticket afterwards, ive had exactly same issue as Motability, they just dont come back to you
If you call the number the call handler says its a technical issue and they cant deal with it, then tell you it’ll be resolved via a ticket.
You tell them you’ve had many tickets and no one looks into it or replies and then the tickets automatically close and they just pretend to care and say sorry, then open a new ticket and say bye.
Ive tried to complain and they dont have a complaints department, ive asked for management and thats ticket only too with no reply again, they are abysmal.
I already complained with negative 1 star reviews via trust pilot, play store and social media, they then got someone to email me from technical department apologizing andxsaid he would sort it, 3 weeks later now and haven’t had a reply again since and ive sent messages via the ticket over and over snd and they dont look at it or reply.
If the CT clamp is working should the ct reading be above 16A if its charging at 3kw 16A ?
Hi guys, after 7 weeks my ohme epod charger still does not work properly, ohme just ignoring me now, Motability have spoken to them multiple times and they still dont help, they told Motability they have an open ticket with technical department and are looking to fix but dont do anything.
Second time Motability contacted them they told them same story and then stopped replying to Motability too.
My charger will not charge at 7kw, i click max charge and it will very occasionally go to 7kw for a varied amount of time between seconds and an hour then just drop to 3kw and never go back to 7kw.
Now its started saying the charge is complete and its added 84kwh when its really added a random amount much lower than 84kwh.
I try to restart charging last night as car was on 54% and it refuses as it thinks its fillex the battery, i have to go outside this morning and unplug and then plug it back in to start charging again.
Its the biggest regret ive had in recent years getting this thing installed.
Im having to try figure out whats wrong myself, If its charging at 3kw 16A should my ct clamp reading be higher than 16A ?
Thats what i had assumed but the ct clamp reading is between 0.6 and 2.4A when its charging, surely thats wrong ?
Id appreciate any help
Just a warning to anyone choosing the Ohme epod charger,this no longer comes with the charging lead – confirmed by Ohme and Motability today. This is clearly something quite new ( and a money saver for Motability ) and I would have chosen the Ohmepro if I had known beforehand. Not a huge problem as you will still get a charging lead with your new ev but thought I would post this info as a heads up for anyone who has yet to select which of the 2 Ohme chargers they prefer.
thats very recent as i got mine weeks ago, the epods a piece of junk, i severally regret not getting the home pro, hopefully you have better luck, what car did you get as it wont connect to Hyundai app so no smart features
Hi guys Ohme epod being fitted but charging cable doesn’t come with it,is this correct? I know it’s untethered but thought you get 5 or 8 metre cable as well?
You pick a 5 or 8 metre cable whilst filling out the application online and adding images of fuse box etc..
Mine then got delivered 3 days before my install
I dont look at the mi/kw hr thingy, its a yoyo. But I did today and it was 2.7 something like that. Its pretty meaningless and variable. When the car gets to 40%, time to recharge!
Thats what ive started doing, just ignore it and drive it how i like, 9n my ioniq 5 n line s nothing seems to drop the estimated milage, not the cold weather, not the heaters or heated seats etc.. it always stays the same.
However i know its droping faster than it was when i got it on October 11th, i was getting 3 miles per 1 percent back then, now im getting 2 miles if im lucky, but it costs a few quid to charge so who cares, im preheatingand driving it as i would an ICE and enjoying the car, its fantastic.
However my experience of the ohme charger has completely annoyed me, after 5 weeks ohme still cannot make the charger go higher than 3kwh, ive called them at least 10 times on hold for hours then they cut you off and back on hold for hours again, then if you’re lucky enough to get through they open a ticket and escalate to technical team who then never come back to me and the ticket automatically closes.
Been repeating this process for weeks, they have no one to complain to, Motability have tried to help but they’ve been told they’re sorting it but it doesn’t get sorted, now they’re ignoring Motabilities emails too im told.
Its free electric tomorrow 7-9am on octopus and i could get much from it due to limited speed and half the time the schedule charge doesn’t work.
On top of that the ohme app cant connect to my ioniq 5 account just comes up error so i have no smart charging functionality.
Ohme are a disaster
