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Hi everyone. I wonder if anyone is in the same situation as me. It is regarding delays in delivery of our VW Golf, my order is for a 1.5 DSG Life. Our car was ordered on 2/07, built on week 34 (24-29/08), received the Stage 5a notification on 03/09 from the VW tracker app, and that’s it, nothing since, contacted our local VW dealership here in Plymouth, and they’ve not been much help, last time I spoke to them, more than a month ago, I was told our car was waiting for a ‘certificate of conformity’, one thing though, Corona Virus has not been mentioned once as an excuse, is anyone else experiencing something similar?.
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I’m on the same boat but with bmw. Ordered mid July. It’s been 3 and a half weeks now the vehicle is sitting at the Port and I was told delivery was the week of last week. Emailed the dealer to be only told they’re waiting on other vehicles also. Quite frustrating.
Not sure if Felixstowe is the relevant port, but it is allegedly in chaos and that is before any brexit influence. Inbound container Ships have been diverted to Rotterdam due 10 days wait for a berth. Lorries cannot enter to collect containers. Partly due to 1000s of containers of uncollected NHS PPE clogging up the system. Hancock’s half hour strikes again.
Im in the same situation with bmw i ordered in july and i contacted them the other day and now they said i should expect delivery on first week of new year due to the lockdown
Yes I heard that too about Felixstowe, pretty sure VW only use Sheerness and Grimsby, not sure if BMW use those ports though. The hold ups appear to be once the cars have been built rather than the production side. I shall have to contact my dealership this, just make sure my car insurance etc has been extended, and to find out if they know anymore, that’s if I can get hold of anybody.
I mean if there was a delay or problem at the Port, the dealer would inform me. The only response I get is we’re waiting for upto 10 other vehicles also to arrive on a transporter. I hope i’m wrong but here’s me thinking I have to wait for other vehicles YOUR dealership orders to build, wait for them also and sacrifice my time?
I love it how dealers try and play it smart. On my order note it says est 30/11/20. Live chat say it is built earlier than expected and should’ve arrived last week. Now the dealer says the 30th is not arrived yet. I hope it is a Port issue otherwise I will get answers and forward a complaint to Motability about them.
Hi guys at least your cars are close I ordered my Merc B200 in July and my dealer is saying it might not get it until maybe March. On the upside at least it will be a 21 plate.
From April 2024 Toyota BZ4X now From april 2025 Skoda Enyaq 85 Edition due to BZ4x being written off
Yes John it may be close but the question is it’s been in the UK since 27/10. What on earth is going on? It should only take a week from there which is i’d say 9th Nov. Live chat also said week of 8th Nov. It’s the 20th today, still no clear answer. If it is built earlier than expected it should be delivered earlier just as fellow members are receiving it early.
Finally had a call from the VW dealer to say my car has finally arrived. Will be picking it up next Tuesday, that will be 23 weeks from day of order. Also I’ve noticed that the tracker for orders is not working.
hi all, I’ve had a VW golf r-line on order for nearing 9 months now- with no guarantee as to when I will receive my car. Is anyone else in the same boat? Or has anyone received their VW Goof having ordered this year??
Here’s a nine page thread with people in the same boat.
It’s currently around 10-12 months of wait for the R-Line. Go through the thread, you’re far from alone.
.. sadly. At least you’re at the end of the wait now (ish), we only ordered our GTE a week ago, so we’ll be lucky if we get it before winter next year. 🙁
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.Sophie,
I’m in the same boat as yiurself, ordered start of April and have had build date pushed back numerous times. Spoke with dealer in September and my very much unconfirmed build date was sitting at week 5 2022. VW tracker has been taken down, if your looking for info on your car you will be asked to contact your dealer who will tell you they have no information and to contact VW who will tell you to contact your dealer. Going by the forum it doesn’t appear that many Golfs have been delivered this year.
After waiting 11 months for delivery of my R line Golf. Reading the brochure the car comes with voice control,even the salesman said on taking delivery on a cold day. he showed me how to use the voice control for climate control and music control .the voice control did not work .now I find out that I have to pay £200 to acquire this from the VW shop, I have had five golf in the past, and I find this car a bit of a death trap if you have to divert your eyes to the centre screen to operate the system or stop every time you need to change any function.
VW seem to do that type of underhand model change more than others. I expect when I order to get exactly what I ordered. I would get onto VW and explain the 11 month wait and see if they will switch it on for nothing.
Michael,
Did VW not offer you money as a goodwill gesture? Other posters have been given either £200 or £300.
Hi, ordered my Golf 1.5 STI R LINE 27th Jan since then I have been given
9 delivery dates the latest one was that work on the vehicle would begin
on week 52,I’m keeping my fingers crossed that I do not receive another
delivery date.
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