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I placed an order for my first mobility car which was a bmw 2 series GC, in June 2020 for delivery in december. The delivery date then changed to January, then February and now March. The time delay was not a problem as I have a private car.
The problem – the original sales man placed the order on the BMW system and I had the corresponding BMW paperwork that day, I chose the colour of the car and corresponding leather interior. The AP of the vehicle at that time was I belive £1799 for the M Sport model.
However, that sales man never placed the order on the mobility system and during the covid lock down has left the company. I had an email from a new salesman who stated the vehicle was now in and ready for collection in March but a mobility application would have to be submitted now, as it wasn’t completed at that time. However the AP for that vehicle is now £2799. And they expect that full payment which is £1000 more than when I ordered the vehicle.
Any advice is welcomed.