[Robert88]

Just asking how long do you normally wait for replacement vehicle when you’re car is in for repairs.

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[Glos Guy]

Depends on when you requested it. The longest I’ve waited for a hire car is the next morning after requesting one, but it might have come sooner had I not insisted that it was a comparable car.

[kdwolf]

Normally it arrives on the same day.  But if you have an issue with Proximo,  Motability would cover your taxi expenses.  You need to get in touch with them first and they will set you a budget. Normally very small, but you can argue why you require more: in my case it was daily routine of 40 miles.

 

They did it for me multiple times due to ongoing issues with my last two vehicles.

Sent from a mobile device.
Apologies for briefness and spelling mistakes.

Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
Motability VW Touran Family Pack May 2019 (happy customer)

[Glos Guy]

I told them that due to my wife’s disability we needed an SUV for the higher seating position and a decent size boot for the wheelchair. We had some dreadful cars (Vauxhall Mokka and MG HS) but also a Mercedes GLB (which had faults, but it was at least a decent replacement for our BMW). If you don’t make a case you get a cr@ppy little runabout.

[KamKam]

When booking be really specific with what you need. I’m currently in a 60k mile C Class with shoddy brakes and spent the past 6 days trying to get changed into an EV.

 

Best offer was a manual petrol Vauxhall Mokka.

[Robert88]

Only asked because I was offered a corsa but refused as I needed to fit wheelchair so went a day without luckily they put me onto europcar but they could only give me a ford puma which surprisingly fitted the wheelchair no problem.

[Author]

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