- This topic has 129 replies, 28 voices, and was last updated 3 days, 6 hours ago by
jojo22.
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- April 18, 2026 at 12:01 pm#353620
Just had a look at the term and conditions, contract after the 1st October 2025.
2.1 You will be provided with a copy of these terms and if applicable either the Drive Smart Telematics & App terms and conditions or Drive Smart Black Box terms and conditions.
3.3.3 Drivers under the age 30.
(a) New to the scheme.
(b) Drivers with multiple own damage incidents. (that’s seems reasonable)
(c) Drivers who use their roadside recovery services in excessive, (if you get a duff car either push it home or preferably to the dealership)
(d) Or Drivers who have had multiple (8 or more) tyre replacements are required to Telematic Device installed. (looks like you will have to avoid the potholes and buy your own tyres)
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
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- April 20, 2026 at 3:18 pm #353760
My car always brakes harshly when on adaptive cruise when a car in front pulls out or slows down. So I would not be able to use that feature any more. Regen braking would probably need to be set on the lowest setting and I would probably need to disengage brake assist as well as that has a tendancy to over compensate. Plus the car will suddenly slam the brakes on if a bird flies behind when I’m reversing or an object is blown in the way. I’ve even had the car slam on the brakes when I was reversing for some long grass. My sisters one will automatically slam the brakes on when I’m reverse parking, even though the car behind is miles away.
This!
Mines slammed the brakes on the other day for no visible reason that I could see and I was going forward.
April 20, 2026 at 5:06 pm #353764Does anyone know if there is a petition going for Motability workers with company cars provided to have these Drive Smart to be fitted to their Motability provided cars.
Or MP’s with cars provided by the tax payer to have Drive Smart systems, fitted to their cars.
April 20, 2026 at 5:27 pm #353769Does anyone know if there is a petition going for Motability workers with company cars provided to have these Drive Smart to be fitted to their Motability provided cars. Or MP’s with cars provided by the tax payer to have Drive Smart systems, fitted to their cars.
Not that I know of but I’m liking the idea
April 20, 2026 at 11:56 pm #353785There was a post from Disabled advocates uk (the ones behind the google form) this evening on the group legal action agains’t Motability. It read
“Hi so we are Disability Advocates UK, the legal grounds we are relying on are many, not just one, the form we have created (which is hosted by google) features no viruses and is not a scam, so that we can put a decent argument in the courts and for them to listen to us and give the challenge a chance, evidence is needed to show how these changes will or are affecting people. We do not ask for any sensitive or personal details. Our legal adviser is a Barrister, Motability have been served already with a Pre-action protocol notice. They have acknowledge this and are complying. We await their response.”
I have asked for their contact information.
April 21, 2026 at 7:01 am #353790This gets worse. I can’t say too much or share the evidence as legal action is being taken, but I’ve seen evidence that Drivesmart are setting different parameters for Motability customers to regular customers.
That’s blatant discrimination.
It sickens me what they are doing. If I wasn’t cutting off my nose to spite my face, I’d probably leave now as I no longer feel comfortable giving these people money.
April 21, 2026 at 10:02 am #353822This gets worse. I can’t say too much or share the evidence as legal action is being taken, but I’ve seen evidence that Drivesmart are setting different parameters for Motability customers to regular customers. That’s blatant discrimination. It sickens me what they are doing. If I wasn’t cutting off my nose to spite my face, I’d probably leave now as I no longer feel comfortable giving these people money.
Wow, this could be massive in terms of discrimination.
I smell a lot of trouble going in motabilitys direction.
April 21, 2026 at 10:08 am #353823Seems the government and Motability thought we would just roll over and let them do what they want. This explains why motability didn’t make a fuss about the changes. Apparently legal action is also being taken against T Bell

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This reply was modified 4 weeks ago by
Joe.
April 21, 2026 at 1:25 pm #353829Torsten Bell is the man behind the scenes pulling all the strings, for what I have heard he is not particularly nice person and treat his own staff very poorly, we don’t stand a chance. If he had his way there would be no scheme or the remnants of one.
Was he the man who thinks all disabled people should survive on £70 per week
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This reply was modified 4 weeks ago by
Oscarmax.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
April 21, 2026 at 1:46 pm #353834Torsten Bell is the man behind the scenes pulling all the strings, for what I have heard he is not particularly nice person and treat his own staff very poorly, we don’t stand a chance. If he had his way there would be no scheme or the remnants of one. Was he the man who thinks all disabled people should survive on £70 per week
Add to the fact that he voted against an enquiry in to the muslim gang rapes. Horrible creature.
April 21, 2026 at 3:23 pm #353838Seems the government and Motability thought we would just roll over and let them do what they want. This explains why motability didn’t make a fuss about the changes. Apparently legal action is also being taken against T Bell

I wish Torsten Bell had applied VAT to WAV’s because, that would have been enough discrimination to put the weasel back in his shell and hopefully sacked!
Horrible little man!
April 21, 2026 at 4:26 pm #353845This is the test phase they have picked Motability customers because they can force this onto them once they have enough data the insurance companies will lobby the government to make it mandatory for all cars to have the black boxes for road safety and reducing injuries and reducing insurance costed and then hey presto road charges by the mile via the back door wake up people this is going to be rolled out UK – Europe wide once you get your black boxes you car can be geofenced so it can only travel in permitted zones at permitted times otherwise you will get a fine in the post £175 reduced to £100 if paid in 24hrs on the complimentary app will you pay for the data plan on your phone 🤣🤣🤣🤣🤣🤣🤣
April 21, 2026 at 4:48 pm #353847I had a look but can’t see any clarity, so I thought I’d ask here.
Apple CarPlay and Android Auto, I regularly (almost permanently) use my phone through CarPlay to listen to music. My phone is out of sight and never gets used while driving other than through these functions. Will this still count as phone use? If that’s the case I’m f^>|ed.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
April 21, 2026 at 4:52 pm #353849Who knows, I don’t think MB knows either.
Daniel that was exactly my thoughts, this is Labour doing all this, no doubt and we know Labour think everything is “our” fault.
Hopefully Starmer will be out this week given his disgraceful conduct re Mandelson
April 21, 2026 at 5:57 pm #353851This is a post from the lady who runs the NI motability facebook group

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This reply was modified 4 weeks ago by
Joe.
April 21, 2026 at 6:50 pm #353853I had a look but can’t see any clarity, so I thought I’d ask here. Apple CarPlay and Android Auto, I regularly (almost permanently) use my phone through CarPlay to listen to music. My phone is out of sight and never gets used while driving other than through these functions. Will this still count as phone use? If that’s the case I’m f^>|ed.
I believe so because your be changing tracks (albeit via the car) it will still interact with your phone.
April 21, 2026 at 10:12 pm #353858I had a look but can’t see any clarity, so I thought I’d ask here. Apple CarPlay and Android Auto, I regularly (almost permanently) use my phone through CarPlay to listen to music. My phone is out of sight and never gets used while driving other than through these functions. Will this still count as phone use? If that’s the case I’m f^>|ed.
I believe so because your be changing tracks (albeit via the car) it will still interact with your phone.
That’s irrelevant.
A lot of apps interact with your phone while you’re not looking. Be it google, be it things like Life360, be it anything that prevents an app from going to a deep sleep state.
Changing songs through the car interface (regardless of screen or steering wheel controls) doesn’t activate the screen of your phone, which is the likeliest thing they’re going to track because it otherwise would be impossible to judge which interaction is an app “pinging” your phone, and which is you interacting with your phone/screen.
Even google maps and waze constantly interacts with your phone/GPS. The only way to separate “the app interacting with the phone” and “you interacting with the phone” is through the screen.
The only situation where i can see an issue is paying at a drive through with your phone (the only legal means of “using” your phone while in your car). You’re interacting with your phone while driving, technically – albeit it legal, the drive smart crap will certainly not be able to tell the difference.
edit: your suggestion would make hands-free devices (clearly legal, clearly not prohibited) also a danger to your lease. Doesn’t make sense, the amount of false flags per customer and day would be dozens – and while the app certainly is awful in how accurate (or rather, inaccurate) it is, that’s an entirely different level and basically no one would get off unscathed.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.April 21, 2026 at 10:16 pm #353859What happen if your passenger is using your phone to change tracks text people take photos your passenger can do all of those how does it know it’s not you? It’s your passenger
April 21, 2026 at 11:09 pm #353860What happen if your passenger is using your phone to change tracks text people take photos your passenger can do all of those how does it know it’s not you? It’s your passenger
Because the App has control of all the phone functions it will probably take pictures of the person using it, ehilst driving.
April 21, 2026 at 11:14 pm #353862What happen if your passenger is using your phone to change tracks text people take photos your passenger can do all of those how does it know it’s not you? It’s your passenger
Because the App has control of all the phone functions it will probably take pictures of the person using it, ehilst driving.
I think thats going a bit too far Woodpecker. Surely that would be agains’t gdpr or something.
April 22, 2026 at 12:24 am #353866Post it note over the camera!
April 22, 2026 at 12:31 am #353868Oh imagine driving to a destination and then you phone breaks gets stolen you lose it drop it and it no longer works how does you get back home – how do you connect a broken lost stolen phone to your black box now
April 22, 2026 at 7:47 am #353875What happen if your passenger is using your phone to change tracks text people take photos your passenger can do all of those how does it know it’s not you? It’s your passenger
I saw someone claim on facebook that their son was kicked off the scheme because his girlfriend took a call while he was driving.
April 22, 2026 at 8:33 am #353882That Tesla lease offer seems to be looking a lot more attractive, no Drive Smart.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
April 22, 2026 at 8:34 am #353883I have a son who is under 30 named on the lease who drives for me sometimes. I am waiting for the drive smart device. Have read that when I get the device I can remove my son from the insurance and there is no need to fit the device. Is this correct? Naturally will contact motability/DL when the time comes.
The downside is if he does tasks for me then he has to use his own car. Seeing what the AP will be like in a year or so and if they don’t increase the mileage allowance I will be looking to leave the scheme. ☹️
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This reply was modified 3 weeks, 6 days ago by
Wazza.
April 22, 2026 at 8:40 am #353887I have a son who is under 30 named on the lease who drives for me sometimes. I am waiting for the drive smart device. Have read that when I get the device I can remove my son from the insurance and there is no need to fit the device. Is this correct? Naturally will contact motability/DL when the time comes. The downside is if he does tasks for me then he has to use his own car. Seeing what the AP will be like in a year or so and if they don’t increase the mileage allowance I will be looking to leave the scheme.
From reading other’s experiences, it appears if you remove the person under 30, then you habe to use the device for 10 days and then can discard it
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