New Motability Website

  • Creator
    Topic
  • #87771
    wmcforum
    Which Mobility Car

      Thursday will see the launch of the new Motability website:

      ‘Our website will be down for maintenance and upgrades from 10pm on Wednesday 18 September until 6am on Thursday 19 September. We are sorry for any inconvenience this may cause.’

      Can we list a number of improvements we would like to see and then check them off on Thursday morning.

      While the photographs have improved slightly recently they still detract from the users experience, new cars have joined the scheme and the photographs have been of the previous but one model or without a photo at all, it should be better.

       

    Viewing 16 replies - 26 through 41 (of 41 total)
    • Author
      Replies
    • #87931
      jamesg

        No  change    yet  !

        #87934
        Georgie

          Looks new to me.  I’m off to investigate.

          #87936
          JS
          Participant

            Lol james

            #87939
            jamesg

              JS  This  is what  you  get  when  they  throw  money  at  it .    That   other   site   without the  inaccuracies  is  what  they  should  have  aspired  to  .   ///  POOR   SHOW  \\\

              #87940
              JS
              Participant

                @Brydo you kept that quite!

                It looks like they have Hired Brydo to work from the new Scottish offices. If you click on News on the top tool Bar then click on Motoring, Brydo has his own section lol. Sponsored by Auto Express. I wonder where they get their ideas lol.

                https://news.motability.co.uk/motoring/

                #87942
                BigDave
                Participant

                  There seems to be an inherent fault on the ‘new’ search site.

                  When one puts in ones search criteria (including WPMS as the allowance in my case), it returns a list of vehicles in AP order – all well and good.

                  However, when you then select an individual vehicle to look at, on that page the WPMS AP disappears and it only lists the DLA/PIP AP’s.

                  At least the old site (ie yesterday’s version) showed the correct WPMS AP’s!

                  Not very good to be honest.

                  Dave

                  #87943
                  JS
                  Participant

                    Excluding the still “Unfit For Purpose” car Search To be fair the website is set out better, set out very much with new customers in mind but being less cluttered and easier to use Thumbnails I think it’s and improvement.

                    it would be interesting to maybe set a couple of questions that we often get asked on Here, then see how easy it is to get the answer/information from their revised site.

                    #87946
                    jamesg

                      like  what  bhp   variations  are there  on the  98  Ford  Focus  on the scheme ?

                      #87952
                      jamesg

                        JS   as  a fellow  Scot   now residing   in England   it  might  take his mind off  other  topics  and in so doing  save his  sanity.  And  ours .  Brydo  you  are a star   . Is  Jimmy  Johnstone   your favourite   Right   Winger ?     If  your getting paid  enough  may i suggest  a night in one of Trumps  Hotels  !

                        #87955
                        JS
                        Participant

                          James I was more thinking more standard enquiries for example a question on the “how much is the good condition Bonus”

                          without using the search box. with the revised site it is easier to find.

                          Its not extensive information but I managed to find out its £600 and easy links to similar enquiries in just 3 clicks/presses from the home page, that’s an improvement at least.

                          try it! It took me a couple of attempts to find the shortest route but easier after a few plays.

                           

                          #87956
                          Brydo

                            Are they trying to do me out of my job, next they will telling us how many cars are on the scheme and how many have left, James out of a job also.

                            Its an anti Scots conspiracy lol.

                            #87960
                            Dragonfly

                              The new website is certainly less cluttered

                              #87963
                              mitch
                              Participant

                                bigdave, actually that makes it worse lol.the old one when you searched for wpms and selected a manufacturer it gave you the list but if you just changed the manufacturer on the menu it changed the allowance and defaulted to pip. now it looks as though that glitch  has spread.

                                it stilldoesnt include the ignis, arona and others in mpv/suv search they are in small/medium cars so you have to trawl through all the low saloons etc to find what may suit.

                                still rubbish lol.

                                #87964
                                JS
                                Participant

                                  They will have to address the Car Search Separately, but would encourage Every one to fill in the comments/survey and point out car search is inadequate, it’s a great opportunity to give feed back.

                                  but I feel I must defend the rest of the website, it’s a step forward and a step in the right direction. More user friendly and simplified. Fingers crossed they tackle the car search next.

                                  #87966
                                  JS
                                  Participant

                                    @BigDave  i maybe ready your post wrong but when I try it selecting wpms it remains on that even when I select an individual car, am I missing something?

                                    #87974
                                    BigDave
                                    Participant

                                      @bigdave i maybe ready your post wrong but when I try it selecting wpms it remains on that even when I select an individual car, am I missing something?

                                      Hi JS,

                                      They were apparently ‘looking into it’ when I spoke with them, so may have fixed it.

                                      Dave

                                       

                                    Viewing 16 replies - 26 through 41 (of 41 total)
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