[Carmad]

Hello wise people.  As the title says I had a bump yesterday, thankfully no one was injured and no other vehicles involved.  This is my experience in the 24 hours since.

Anyway, the car ( Hyundai Ioniq 6 Ultimate, absolutely love it! ) started binging at me , veered to the left and up onto a grass verge while scraping along a previously damaged small slatted metal railing.  Came to a stop on the verge and got out to see the damage.  Deemed car was moveable as all looked ok apart from completely flat rear nearside tyre.

Crawled 200 metres with hazards on at 10mph to a golf club carpark to inspect damage.  Front bumper damaged and scratched, inner wheel lining appears to have been completely ripped from car from front to rear, both wheels damaged although front tyre remained intact apart from various gouges.

Phoned RAC recovery and was forwarded to their online portal to enter details.  I was originally told between 2/3 hours. With further updates moving this 5/6 hours and finally 7/9 hours waiting time. 4 hours later at 7pm I received a call from a local recovery company to say that they would be with me in 30 minutes adding that they had literally just received the job.  So it had taken the RAC 3 and a half hours to call someone and allocate the recovery!  Back home 6 hours later.

Dealing with Direct Line?  I was directed again their online portal, filled in the form, pressed send and computer said no…  Found the phone number and spoke to a helpful chap who took all the details.  I’ve been told that it will be the repair company who will supply me a car although I’ve no  idea when this will be. I was under the impression that it was down to the RAC/Motability so sort out?

All in all an exhausting experience and now feeling very tired and sore.  Sorry for the long post.

Topic

[DumfriesDik]

Sorry to hear about your bump.

Everything seems to conspire against you sometimes, but I hope things fall into place, and you are soon back in your I6.

Skoda Enyaq Race Blue

[joss]

@Carmad

Carmad wrote:

started binging at me , veered to the left and up onto a grass verge while scraping along a previously damaged small slatted metal railing.

Oo-er. So the car for some reason veered to the left? Do you know why the car did this carmad. It sounds rather scary that for some reason it took over and crashed your car. I do hope you are okay.

 

Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

[BrokenDude]

The most important thing was no one was hurt, apart from your pride. It is scary and very upsetting when you are involved in something like this, but accidents are exactly that.

Did you find out why the bonging noise was happening?

Slightly alarming that it took so long for recovery, but I guess it depends on how busy they are, and the location of where you are. I believe they prioritise dangerous locations first, i.e. in the 3rd lane of the M6 for example vs that of a golf club car park.

[kezo]

Glad your OK – did you tell DLM the car bing bonged, then veered to the left hence the accident?

[Carmad]

Thanks everyone.  I told DLM  about the noises but I’m not sure they’re going to put it down to that of the fact that the rear tyre has a large gash on the sidewall.  According to the recovery guy that could have been enough to cause the accident in the first place.  Bit like the chicken and the egg, what happened first.

Body shop phoned earlier and it be Wednesday before they can give me a car.  I didn’t realise that if you’re at fault you don’t qualify for a temporary car through Motability.  It’s not as if I went out of my way to have an accident so why am I treated differently? It is what it is.

[Author]

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