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Mines only a small one 😳 (so far….)
Anyway missed call from UKPN today, called back they wanted to arrange to replace my 60A fuse with a shiny (presumably?) 100A one.
Need meter tails checking & upgrading if not 25mm sq. We’ll put you thru to your supplier (Octopus)
Octopus “we don’t know what size tails you have we didn’t fit your smart meter, if we had we would’ve done the tails too. You need to call EDF they fitted it, they’ll know.”
Call EDF no sir you left in 2019 (not surprising at their prices) you’re not a customer we can’t help you, even tho they arranged, paid for & fitted the meter they have no intention of telling me what they or their contractor did or didn’t do.
Go back to Octopus, HELP I am losing the will to live & now have a terrible migraine & feel sick from these phone calls.
Email them including a photo (see below) of how the EDF guys left the install. In short none of the 5 tails (including the CPC) have any support, in fact some of them are just tied together with insulating tape & only held up by the start & end points, no premature collapse mitigation AND all that is directly over my bedroom door so, much dangerous in the event of a fire.
Anyway I think I’ve gotten thru & Octopus will replace the meter side tails & fit them properly with UKPN replacing the supply side tails with both covering the cost. I’d hope that Octopus would go after EDF for causing the shambles but that’s up to them.
Just got to wait & see if that’s going to happen & when. Can’t even book UKPN a date until the meter tails are replaced.
This is what it currently looks like