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Hello
I would appreciate anyone’s advice in this and I ask before hand for your understanding in my situation.
I got a ev car and was told it would all be fine without a home charger, after having the ev car for a few months, over 100 miles dropped off the range, going from 320 miles to literally 150 miles. It wasn’t enough to get me to trips to hospital and medical appointments that were over 100 miles away as I had to keep charging the car. It caused so much of an issue that it was creating stress and adding to my conditions I receive pip for.
They allowed me to swap the car upon paying the exit fee. I just wanted to change it for the same car but none electric, the most affordable one was the hybrid. I was told by the dealer that only a few things it didn’t have like no sunroof, or heated seats and no auto tail gate. The dealer didn’t call me in to test drive the car, as I thought it would very similar what I had been driving. Even doing my application I asked to see the car and they brought me to the car but it was in the evening so it was dark and the car was still wrapped up in the interior and he only showed me the outside of it. To me it just looked the same.
When I collected the car I could not believe the things it did not have that I really relied on for my conditions. Like the parking cameras, the hazard warnings of vehicles and people and the warnings on the wing mirrors. All of these help me immensely when driving and help my ptsd. It literally takes the weight off driving. I had no idea that the seats were not electric , and the seat is so unbelievably awkward to move forward. I have to really bend over and dig deep and my physical conditions make this much harder to do. I am always changing the seat position when I drive because of my neck and back impairments, and now I can’t do this whilst I drive. I drove it for two days and already I am feeling it in my neck.
I feel at a loss, because I had no idea that these would not be with the car as I never test drove the car as I was told it was missing a few things. I don’t want to cause an issue for motability and cost them money. But I am already dreading getting in the car with the anxiety it is causing me. I struggle with cognitive conditions and I’m having to work harder and it puts a stress on my nervous system and physically wears me out. I don’t want to sound unreasonable, but I am honestly panicking if I am now stuck with this car and thinking is this my fault because I thought this would be similar to drive.
I hate asking this, but does anyone have any advice if motability would consider this?
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Every car ive had on motorbility since 2001, i test drive before order and really test drive on collection day,which to me is far more important due to that being the car i will have for 3years.Surpsies me that people test drive then order ,then look round it on collection day but dontt re test drive it.
No wonder Motability customers get a bad repuation. I’m surprised any dealerships would allow this.
Hello I would appreciate anyone’s advice in this and I ask before hand for your understanding in my situation. I got a ev car and was told it would all be fine without a home charger, after having the ev car for a few months, over 100 miles dropped off the range, going from 320 miles to literally 150 miles. It wasn’t enough to get me to trips to hospital and medical appointments that were over 100 miles away as I had to keep charging the car. It caused so much of an issue that it was creating stress and adding to my conditions I receive pip for. They allowed me to swap the car upon paying the exit fee. I just wanted to change it for the same car but none electric, the most affordable one was the hybrid. I was told by the dealer that only a few things it didn’t have like no sunroof, or heated seats and no auto tail gate. The dealer didn’t call me in to test drive the car, as I thought it would very similar what I had been driving. Even doing my application I asked to see the car and they brought me to the car but it was in the evening so it was dark and the car was still wrapped up in the interior and he only showed me the outside of it. To me it just looked the same. When I collected the car I could not believe the things it did not have that I really relied on for my conditions. Like the parking cameras, the hazard warnings of vehicles and people and the warnings on the wing mirrors. All of these help me immensely when driving and help my ptsd. It literally takes the weight off driving. I had no idea that the seats were not electric , and the seat is so unbelievably awkward to move forward. I have to really bend over and dig deep and my physical conditions make this much harder to do. I am always changing the seat position when I drive because of my neck and back impairments, and now I can’t do this whilst I drive. I drove it for two days and already I am feeling it in my neck. I feel at a loss, because I had no idea that these would not be with the car as I never test drove the car as I was told it was missing a few things. I don’t want to cause an issue for motability and cost them money. But I am already dreading getting in the car with the anxiety it is causing me. I struggle with cognitive conditions and I’m having to work harder and it puts a stress on my nervous system and physically wears me out. I don’t want to sound unreasonable, but I am honestly panicking if I am now stuck with this car and thinking is this my fault because I thought this would be similar to drive. I hate asking this, but does anyone have any advice if motability would consider this?
Very basically, EV battery are most efficient at 25 degrees C, at 20 degrees C they lose 5% at 0 degrees C they are lose 25% of there efficiency, so theoretical 320 miles has now dropped to 240 miles, this all before you switch the heating on, switching the heating on another 20/25% drop in range 180 miles.
The above is based on the manufacture 320 mile claims in practice it is much less, plus you need to change your driving style when driving a EV/PHEV and hybrid.
Unfortunately I have suffered a brain injury and occasionally say the wrong thing.
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