Anything I should know about Hyundai Bluelink?

  • This topic has 51 replies, 9 voices, and was last updated 1 month ago by kezo.
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  • #310982
    Brydo
    Participant

      I’ve managed to get the app installed and set on face recognition. At face value it looks pretty self explanatory, although you would need more than a minute to go through it, but I was wondering if any one had noticed or came across any problems I should be aware of.

      The only person who got all his work done by Friday was Robinson Crusoe.
      Anything i post over three lines long please assume it is an article lol.

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    • #311074
      Glos Guy
      Participant

        Thanks both. It does indeed sound like an issue with the interface between iOS and the car, although admittedly Amazon Music isn’t great. I only have it as it’s free with Amazon Prime 😂 . I just looked to see if I could connect the phone to the USB socket, but it’s a different type of USB socket to the type that charges the phone.

        I admit that I’ve not tried to hard to understand the world of digital music, so it’s all a bit bewildering to me, hence my yearning for an in-car CD player. I’m sure that there are millions of older drivers in the same boat. Nowadays it’s digital or nothing, which would be fine if it was dead easy and worked every time 🙄

        #311077
        kezo
        Participant

          Thanks both. It does indeed sound like an issue with the interface between iOS and the car, although admittedly Amazon Music isn’t great. I only have it as it’s free with Amazon Prime 😂 . I just looked to see if I could connect the phone to the USB socket, but it’s a different type of USB socket to the type that charges the phone. I admit that I’ve not tried to hard to understand the world of digital music, so it’s all a bit bewildering to me, hence my yearning for an in-car CD player. I’m sure that there are millions of older drivers in the same boat. Nowadays it’s digital or nothing, which would be fine if it was dead easy and worked every time 🙄

          I forgot Apple were beyind the curve with slower USB lightning cables and needed a kick up the ass from the EU, but it may just pay off and save the headache if you spend a couple of quid annd get a USB C lightning cable or whatever they are 🙂

          #311079
          Rene
          Participant

            Thanks both. It does indeed sound like an issue with the interface between iOS and the car, although admittedly Amazon Music isn’t great. I only have it as it’s free with Amazon Prime 😂 . I just looked to see if I could connect the phone to the USB socket, but it’s a different type of USB socket to the type that charges the phone. I admit that I’ve not tried to hard to understand the world of digital music, so it’s all a bit bewildering to me, hence my yearning for an in-car CD player. I’m sure that there are millions of older drivers in the same boat. Nowadays it’s digital or nothing, which would be fine if it was dead easy and worked every time 🙄

            If you still have an iPhone with lighting connector, it may be time to upgrade to a decent Android boat anyway. 😉 😛

            Not that this fixes all issues, but in this case i do believe it would fix that particular one. So far, i don’t think i’ve had an issue with any car and Android Auto, including the cars i’ve test driven (i always connect to see how “my” music sounds).

            Of course not viable if your entire ecosystem is built on Apple (mac etc), but if not, may be worth looking into. Decent phones can be had relatively cheap (Pixels, Oneplus’ etc).

            Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
            Current: Hyundai Ioniq 6 Ultimate
            Next: we'll see what's available in 2028.

            #311081
            Glos Guy
            Participant

              Unfortunately I am rather tied to Apple, having an iPhone, Apple Watch, iPad and Mac. I’m able to get 33% off Apple products, hence the brand loyalty 😂 I think the easiest option will be to buy an older car that has a CD player 🤣

              #311082
              kezo
              Participant

                Unfortunately I am rather tied to Apple, having an iPhone, Apple Watch, iPad and Mac. I’m able to get 33% off Apple products, hence the brand loyalty 😂 I think the easiest option will be to buy an older car that has a CD player 🤣

                Try a new cable, that fits first. Failing that, get your daughter to download some albums on a USB stick – problem aborted 😂

                 

                #311084
                Rene
                Participant

                  edit: Firefox seems to be faffing about, unintentional double post

                  Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
                  Current: Hyundai Ioniq 6 Ultimate
                  Next: we'll see what's available in 2028.

                  #311083
                  Rene
                  Participant

                    Unfortunately I am rather tied to Apple, having an iPhone, Apple Watch, iPad and Mac. I’m able to get 33% off Apple products, hence the brand loyalty 😂 I think the easiest option will be to buy an older car that has a CD player 🤣

                    Yeah in that case, probably not a great solution. Technically the easiest option is a USB stick with music, run it through the media output. Potentially cheaper than buying a new car with CD player, too. 😛

                    Unfortunately I am rather tied to Apple, having an iPhone, Apple Watch, iPad and Mac. I’m able to get 33% off Apple products, hence the brand loyalty 😂 I think the easiest option will be to buy an older car that has a CD player 🤣

                    Try a new cable, that fits first. Failing that, get your daughter to download some albums on a USB stick – problem aborted 😂

                    Yeah, agree. If push comes to shove, push some music onto a good ol fashioned stick (i don’t even have USB sticks anymore, just SSD thumbdrives lol), and put a lid on it.

                    Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
                    Current: Hyundai Ioniq 6 Ultimate
                    Next: we'll see what's available in 2028.

                    #311086
                    Glos Guy
                    Participant

                      IT department (my IT literate daughters) contacted re USB stick. I like the sound of that, as long as the user interface is OK (searching for artists, tracks etc). Anything will be better than what I have now!

                      #311087
                      kezo
                      Participant

                        IT department (my IT literate daughters) contacted re USB stick. I like the sound of that, as long as the user interface is OK (searching for artists, tracks etc). Anything will be better than what I have now!

                        Thats good.

                        The other option that should work with Amazon music through Car Play, rather than through Hyundai’s version is a USB C to Lightning cable, as shown from Apple, but cheaper on Amazon.

                        https://www.apple.com/uk/shop/product/MUQ93ZM/A/usb-c-to-lightning-cable-1m

                         

                        #311088
                        Glos Guy
                        Participant

                          Thanks @kezo I’ve ordered a USB-C to Lightening cable and will see if a wired connection resolves the issue.

                          #311093
                          KamKam
                          Participant

                            Also the latest software update means the buttons for the passenger seat heating and ventilation often dissappear from the climate screen.

                             

                            Have you been in to see about this issue @Rhodgie? Mines is in next Monday some folk saying on another forum it needs a new control unit.

                            #311014
                            Rene
                            Participant

                              You can pre-condition PHEVs too. Wouldn’t wanna miss getting into a cozy car in winter.

                              Not this one – It relies on the old fasioned way! No PTC heater, rather it starts the engine at high tickover – coolant runs past a bypass valve HEX in the exhaust which heats quickly and provides heat and engine shut off after 5-10m, Repeat. 🙂

                              How do you pre-cool it then?

                              Open the windows or again the old fashioned way of starting and select AC and come back 5 min later! If I think on, Ill show you the app, with most remote options in light grey/ non operable, even arse coolers aren’t availabe remotely.

                              Oof. 🙁

                              That’s how mine looks. Got so used to it, would not want to be without it.

                              Brydo, you drop to “plus” after 6 months, which then is going to last for 3 years. Which, imho, is good enough – Pro really doesn’t offer anything of value, while costing more than 3 times more than plus.

                              edit: for clarity, i’ve sent this post 3 days or so ago, had a critical error when sending, appeared double now. Not quite sure what’s going on with me browser.

                              Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
                              Current: Hyundai Ioniq 6 Ultimate
                              Next: we'll see what's available in 2028.

                              #311015
                              Rene
                              Participant

                                edit for post appearing out of nowhere, sent this three days ago

                                • This reply was modified 2 months, 4 weeks ago by joss.
                                • This reply was modified 2 months, 4 weeks ago by Rene.

                                Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
                                Current: Hyundai Ioniq 6 Ultimate
                                Next: we'll see what's available in 2028.

                                #311098
                                KamKam
                                Participant

                                  Also the latest software update means the buttons for the passenger seat heating and ventilation often dissappear from the climate screen.

                                   

                                  Have you been in to see about this issue Rhodgie? Mines is in next Monday some folk saying on another forum it needs a new control unit.

                                  #311102
                                  Rhodgie
                                  Participant

                                    @KamKam no not been near the garage to go in but it’s well known about on the owners forum and one of the guys there has been in touch with Hyundai to make them aware of it.

                                    Very unlikely it’ll require a new control unit as opposed to a software update as it only occurred after the latest update 🤞

                                    #311103
                                    KamKam
                                    Participant

                                      Yeah don’t fancy that. I’ll let you know what the dealership says when it goes in.

                                      #311105
                                      kezo
                                      Participant

                                        Also the latest software update means the buttons for the passenger seat heating and ventilation often dissappear from the climate screen. Have you been in to see about this issue @Rhodgie? Mines is in next Monday some folk saying on another forum it needs a new control unit.

                                        The thread has widened to include other models in the range 🙂

                                        #314892
                                        kezo
                                        Participant

                                          @Glos-Guy

                                          RE: Email recieved from Hyundai-Bluelink on or around 23 September, as below:

                                           

                                          “Dear Customer,

                                          We’re pleased to announce that the Bluelink Store is now available directly within the Bluelink App.

                                          Through the Bluelink Store, you can explore our subscription packages, as well as discover an expanding range of Digital Features and Services.

                                          Our gift to UK customers.

                                          As a valued UK customer, you already have access to:
                                          Ten years of Bluelink LITE
                                          Three years of Bluelink PLUS
                                          Six months of Bluelink PRO
                                          Your period of complimentary Bluelink PRO service will expire in October, and will automatically switch to Bluelink PLUS.

                                          We will contact you again when it is possible to choose and purchase a new subscription.

                                          To learn more about Bluelink, what’s included in each subscription, and our Digital Features and Services, simply visit the Bluelink Store in your app.

                                          How to access the Bluelink Store:

                                          Make sure you have the latest version of the Bluelink App from your app store.

                                          Open the Bluelink App and go to ‘Bluelink Store’.

                                          Select a new PRO or PLUS subscription.
                                          Once a new subscription is purchased, you’ll receive confirmation in the app. You won’t be charged until your free period ends. You can change your subscription in the app at any time.
                                          Need more info?

                                          Visit our website for all subscription details, or email support.bluelink@hyundai-europe.com with any questions.

                                          Thank you for choosing Bluelink – making every journey smarter, safer, and more connected.

                                          Best regards,

                                          The Bluelink Team

                                          * Access to PRO and PLUS subscription packages depends on your vehicle model and year, commencing from the date of vehicle Bluelink registration.

                                          ** Feature availability depends on your vehicle model and year. Music streaming is only available with the Connected Car Navigation Cockpit (ccNC). Hyundai Digital Key is an optional add-on available at purchase.”

                                           

                                          Can you confirm, yours has autamatically switched to “Plus” or like mine reverted to “Lite”?

                                           

                                          #314896
                                          Glos Guy
                                          Participant

                                            @kezo I had the same email. I’ve just checked and mine has also reverted to Lite. The email is contradictory. On the one hand it says we will revert to Plus automatically, but later it suggests we need to select a new subscription but won’t be charged. I’ve just tried to do the latter but it says I have no linked vehicle, even though I’m accessing the Bluelink store from the account for my vehicle. Typical Hyundai Bluelink cr@p. What do we lose with light? Not sure I can be a#sed to contact them, given they couldn’t even understand the fact that EV range was often displaying in km when the settings were set for miles.

                                            #314899
                                            Rene
                                            Participant

                                              What do we lose with light?

                                              Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
                                              Current: Hyundai Ioniq 6 Ultimate
                                              Next: we'll see what's available in 2028.

                                              #314900
                                              kezo
                                              Participant

                                                @kezo I had the same email. I’ve just checked and mine has also reverted to Lite. The email is contradictory. On the one hand it says we will revert to Plus automatically, but later it suggests we need to select a new subscription but won’t be charged. I’ve just tried to do the latter but it says I have no linked vehicle, even though I’m accessing the Bluelink store from the account for my vehicle. Typical Hyundai Bluelink cr@p. What do we lose with light? Not sure I can be a#sed to contact them, given they couldn’t even understand the fact that EV range was often displaying in km when the settings were set for miles.

                                                The main thing for me is live traffic!

                                                I have emailed them and attached the email as a PDF, though I don’t expect it to be sorted today, which is a shame as visiting family later. Perhaps email them, on the assumption the more that do, the quicker it will be sorted.

                                                 

                                                #314948
                                                Glos Guy
                                                Participant

                                                  @kezo I’ve also emailed them, but I know from past experience that they are about as useful as a chocolate fire guard. Live traffic and Live speed cameras are important to me. The other Plus features I can live without. Let me know if you hear anything and I’ll do the same. If it wasn’t for the ruddy hoist, and the fact that there’s not a single car on the scheme at present that even remotely appeals to me, I’d be pretty close to seeking an early termination. I’m missing having a car that I enjoy driving.

                                                  #314949
                                                  kezo
                                                  Participant

                                                    @kezo I’ve also emailed them, but I know from past experience that they are about as useful as a chocolate fire guard. Live traffic and Live speed cameras are important to me. The other Plus features I can live without. Let me know if you hear anything and I’ll do the same. If it wasn’t for the ruddy hoist, and the fact that there’s not a single car on the scheme at present that even remotely appeals to me, I’d be pretty close to seeking an early termination. I’m missing having a car that I enjoy driving.

                                                    Live traffic is what I’d miss mostly, as use  Snooper for speed camera’s, but do like how Hyundai shows the average speed, when travelling on motorways, however I’m dead agains’t paying for a service, for what I believe should be standard on a car under 3 years old. More annoying, is none of this was mentioned at the time of ordering or taking delivery. Will let you know, but no no reply as of yet.

                                                    #315056
                                                    Glos Guy
                                                    Participant

                                                      I haven’t heard back from Hyundai yet (I’m not holding my breath) and the app is still showing that it’s running Bluelink Lite. However, I did a 350 mile round trip journey today and the live traffic was working fine on the Sat Nav, so I’m wondering if I actually do have Bluelink Plus 🤔

                                                      #315059
                                                      kezo
                                                      Participant

                                                        I haven’t heard back from Hyundai yet (I’m not holding my breath) and the app is still showing that it’s running Bluelink Lite. However, I did a 350 mile round trip journey today and the live traffic was working fine on the Sat Nav, so I’m wondering if I actually do have Bluelink Plus 🤔

                                                        Live traffic isn’t working for me, as I checked when doing the monthly family visit and the app specifically says Lite. Not hear of them either.

                                                         

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