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GlosGuy is completely wrong if you sign a contract you are legally bound by it regardless of which type of. customer you are
You are completely misunderstanding the issue here Ian. I have never said that a contract isn’t legally binding. What I have said is that as Motability customers we never enter into a legally binding contract with a dealer. The only time that we enter into a legally binding contract is on the day that we pick up the car and enter the PIN. At that stage, the contract which comes into effect is between the Motability customer and Motability Operations.
Any order paperwork that you sign is basically just admin so that you and the dealer have agreed the exact model and spec that you want. They use the same paperwork as for a private customer because it’s all they have, but you are not entering into a legally binding contract with them.
Ordered I4 just paid for additional items upfront no deposit.
I think it is slightly unfair on the dealers if people cancel orders whem other cars come onto scheme.
If you are not happy with what you are ordering you shouldn’t order it i can understand 14 day cooling off period as with credit agreements but that’s it unless exceptional circumstances but not just because a better car comes on scheme.
Worth bearing in mind if you pay that on a debit card and the dealer goes under between now and your car arriving you’ll likely lose every penny as an unsecured creditor.
Given the current environment there’s zero chance I’m handing that kinda money over for what could be many months. I’ve seen 2 dealers close down relatively nearby in recent months dunno the circumstances but it’s a scary thought that there’s no protection here.
For all we know this dealer is in financial trouble which is why they’re asking everyone for a big pile of money to help balance the books
Maybe its that bad with lots of cars ordered, that is why mb are triallin the qwick access option, getting a car without waiting . .. cant remenmber whats called wmcforum posted it.
Maybe but the quick access thing just reels of this what we’ve got take it or leave it.
I can see dealers or manufacturers etc abusing that given a chance
I agree with Kezo by entering the Pin you are accepting the car on behalf of Motability, Motability are the owners of the car. You have an agreement with Motability and Motability have an agreement with the dealer. The only possible grey area is when “extras” are ordered, you may pay for the extras but they are fitted to a Motability car and are Motabilitys property when the car is returned.
I agree with Kezo by entering the Pin you are accepting the car on behalf of Motability, Motability are the owners of the car. You have an agreement with Motability and Motability have an agreement with the dealer. The only possible grey area is when “extras” are ordered, you may pay for the extras but they are fitted to a Motability car and are Motabilitys property when the car is returned.
Agreed with one sligh correction. Motability buy’s direct from the manufacture, the dealer is the middleman to whom Motability pay a small fee to order a car on Motability’s behalf and as a service centre 🙂
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