Reply To: WPMS renewals.

#82960
BigDave
Participant

    If I remember rightly, when the dealer is going through the order with you and entering it into the computer, there is a ‘ticky box’ about adaptions/aids (which incorporates auto transmission).

    When the dealer puts the tick in, it opens up another page and from there dealer inputs the details.

    Providing the details (auto-box etc) are the same as before, it just goes straight through without problem including the auto transmission grant and any other aids/adaption grants as previously ordered.

    In anycase, if you order an auto on WPMS and you/the dealer forgets about this at input stage, Veterans UK do write to you with a reminder of entitlement to aids/adaptions etc.

    If you do have any pre/post order queries about the grants etc give Veterans UK a call and ask to speak with the Supplimentary Allowances team who are really helpful.

    Dave

    Edit, just to add, I believe a few months ago, Motability dealers have gone onto a new version of their Online Applications system. It should still be the same in anycase, but my renewal was on the older system. If the dealer doesn’t mention aids/adaptions when inputting your order give him/her a nudge. In anycase Veterans UK still write to you about aids/adaptions in anycase.

    Dave