Reply To: Volvo xc40

#282692
Avatar photoUncJ
Participant

    I’m so pleased for you and totally amazed when car orders placed January and February still appear to be on the ‘being made’ list, including mine. Where in the country are you please? Some areas seem to have had better availability than others, maybe down to transporters or some other reason? But then again, that wouldn’t count for the build dates we are being given. I’m so thankful we have our car to use whilst waiting but I hate bad customer service and never expected it from Volvo.

    I’m in Gloucestershire same as nshaw. I don’t know what went on really, so many things said at the time as you know by customers, dealers, forums about the reasons for delays and I don’t think we’ll ever know the true answers. But .. these were the earliest orders and MY24 cars, all the cars coming through are now MY25’s so clearly for whatever reasons our ordered cars were never built to begin with. It stinks!

    @nshaw thanks, really hope your car comes soon! Ordered my car from Sytner Mercedes-Benz in Bristol instead of Gloucester as I’d already had a great experience with them 5 years ago with my last MB GLA there. And if anything the service this time was even better, they’ve definitely had training for Motability customers I’d say as everyone from reception staff to the salesman were absolutely brilliant and (unlike Volvo!!) kept their word on every single thing they said and have gone overboard in their service to me. Even had a phone call from dealer the next day asking me if I was happy with the car and were there any issues they could help with. It’s all been a bit overwhelming I must say. lol 😆👍👍