I did tell them, they were pretty uninterested and said well keep me informed….
Aside from go to the dealer for an update on delivery and extend the hire car and pass complaints on to DLM and rac they don’t seem to be doing anything now.
I was gobsmacked at being asked to do an mot. What happens if it fails on something they can’t fix immediately? Sure I can drive home but then I’m supposed to do what? Considering the expense of hiring a car you’d think you’d get better customer service than that.
I feel like I’m being judged, oh you’re disabled as a motability customer we’re gonna assume you sit on your arse all day so you can get the mot for us. The more I think about it the more I feel I’m being judged, you know?
I thought this was all going to be sorted but after that email of promises seems like they’ve lost interest. I’ll wait to see if I get a call from Europcar today or tomorrow if not I’ll email her again telling them to intervene and get the car changed cos I’m not playing silly buggars.
Even if they’d let me get the mot at local STS 4 miles away I probably wouldn’t, why should I? It’s not my job I already had to spend £30+ on adblue