Thanks buddy. I took the easy option and asked the DNO to arrange a visit so they can look for themselves. I was busy trying to work it all out when Virtus called and they said the definitive solution was to get them to visit.
They have a rough idea of when they’re coming to install, w/c26th Feb. So I have time to get that all organised.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.
Mark