You have my every sympathy, Jony. It’s a poor move by VAG, let’s hope other manufacturers don’t follow suit. It will be extremely interesting to see if the Motability call centre advisors attitude toward you is group wide. Imagine they don’t bite back against manufacturers who choose to ditch the scheme for now…
Id be very concerned if I were Motability operations; domino effect as more manufacturers follow VW’s lead with seemingly no forward planning for this situation, nightmare scenario.