VW GOLF< T ROC & TIGUAN COMING OFF SCHEME

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  • #159061 Reply
    Newfie
    Participant

    Newsflash from VW

    Update 19 July: Golf (petrol and diesel models), T-Roc and Tiguan will be removed from the Motability programme for Q3 from close of business on Wednesday 21 July.

    Any orders have to be completed by the close of day tomorrow (21/7/21)

    This is down to the Semi Conductor shortage.

     

    VW Tiguan SEL 2.0TDi 150 DSG 4Motion
    in White Silver, '68plate

    To be replaced with a VW ID.3 Tour 77 kWh Pro S 204PS Manganese Grey

Viewing 25 replies - 51 through 75 (of 92 total)
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  • #159308 Reply
    fwippers
    Participant

    Or a combination of both?

    #159361 Reply
    BigDave
    Participant

    Predictably, all the T-Roc’s and Tiguans are ‘missing in action’ on the Motability price list this morning.

    Just two 1.0 petrol Golf Estates still there (along with 2 Phev hatchbacks):

     

    #159370 Reply
    fwippers
    Participant

    More reputational damage to the VW brand. Less choice for motability customers.

    #159378 Reply
    Rene

    Why would that be reputational damage, exactly?

    Lets be realistic, they STILL offer considerably more cars than most other manufacturers. They’re also a high volume brand, meaning that the shortage of semi conductors hits VW worse than, for example, Mercedes or BMW.

    There’s no reputational damage, unless you’re talking about people that turn this into a impossible scenario. VW continues to offer Tiguans etc with long (and further expanding) waiting times – they suck. They take the cars with high load off the scheme (for, as it looks like, a quarter) – they suck.

    Like, what exactly are they supposed to do? Lets be very real here: if i ran a business, my standard customers would get preferential treatment too. Private patients get better treatment than free patients too.

    Does it suck that the Tiguan is gone for now? Absolutely, the Elegance was our #1 spot on the shortlist. Do i understand why it’s been removed? Again, absolutely.

    But this entitlement and cancel-culture is obnoxious. VW got reputational damage through Dieselgate. That was a real problem/real scandal. This? No. Not even close. This is just people screaming for the screamings sake.

     

    #159379 Reply
    ajn

    Hhhmmmm

    #159380 Reply
    Mike

    I take it EV/hybrid cars aren’t affected by this chip shortage?

    #159389 Reply
    Wigwam
    Participant

    Do you, Mike? Why is that?

    #159391 Reply
    wmcforum
    Which Mobility Car

    I believe it is because the newer and more technologically advanced systems in EV cars use the more expensive and more recently developed chips. I believe it is the case that with limited production capacity the chip companies are making the chips that make them more profit, the newer ones. Anyone running a business would be doing exactly the same thing.

    #159393 Reply
    Wigwam
    Participant

    My question, wmc, was about whether EVs and hybrids were unaffected. I thought they were Being affected.

    #159401 Reply
    fwippers
    Participant

    Why would that be reputational damage, exactly? Lets be realistic, they STILL offer considerably more cars than most other manufacturers. They’re also a high volume brand, meaning that the shortage of semi conductors hits VW worse than, for example, Mercedes or BMW. There’s no reputational damage, unless you’re talking about people that turn this into a impossible scenario. VW continues to offer Tiguans etc with long (and further expanding) waiting times – they suck. They take the cars with high load off the scheme (for, as it looks like, a quarter) – they suck. Like, what exactly are they supposed to do? Lets be very real here: if i ran a business, my standard customers would get preferential treatment too. Private patients get better treatment than free patients too. Does it suck that the Tiguan is gone for now? Absolutely, the Elegance was our #1 spot on the shortlist. Do i understand why it’s been removed? Again, absolutely. But this entitlement and cancel-culture is obnoxious. VW got reputational damage through Dieselgate. That was a real problem/real scandal. This? No. Not even close. This is just people screaming for the screamings sake.

    ?

    #159417 Reply
    BigDave
    Participant

    More reputational damage to the VW brand. Less choice for motability customers.

    It will probably hit Motability’s ‘brand reputation’ more than VW.

    Not all Motability customers read/use this forum. Hence one/a few/many could have pre-booked to test drive one of the removed vehicles only a matter of days ago, when they were showing as available on Motability’s website.

    They turn up for their test drive (and to potentially to order the vehicle) this morning, only to be told ‘Motability pulled that model last night sir/madam’. Or the customer test drove it a few days ago, made up their mind and returned to the dealership to order it – same result.

    I doubt a salesperson would be so open as to directly blame the manufacturer for the overarching issues – it is much easier to deflect the ‘blame’ onto Motability. That way the salesperson may at least have a chance to sell a ‘still available’ vehicle from the same stable.

    Plus, it does not look good that just 22 days ago, Motability heralded in the new quarter with publicity stating there were (to quote) ‘over 1400 vehicles’ available on the scheme – only for there now to be more than 58 vehicles less available (circa 5% of scheme vehicles). I suppose it makes it more obvious when it is a relatively popular volume manufacturer such as VW (had it been SsangYong vehicles removed, no one would bat an eyelid – well, perhaps one member hereabouts would lol)!

    Overall, I don’t know what the answer is.

    Should Motability only market vehicles which manufacturers guarantee will be available to order for the whole quarter? This would obviously (and currently) cut down the overall number of vehicles on the scheme.

    Or should there be some indicator to customers (on the Motability website) that certain vehicles (or end of line vehicles) could be removed if waiting list times increase significantly or stock runs out. At least the customer would have some warning that the vehicle they desire may disappear at short notice.

    #159421 Reply
    Glos Guy
    Participant

    Newsflash from VW Update 19 July: Golf (petrol and diesel models), T-Roc and Tiguan will be removed from the Motability programme for Q3 from close of business on Wednesday 21 July. Any orders have to be completed by the close of day tomorrow (21/7/21) This is down to the Semi Conductor shortage.

    Newfie – Whilst this news, now confirmed, has understandably disappointed many, I just wanted to say a big well done and thank you for posting this early warning a few days ahead of it happening. In my view, this is exactly the sort of thread that this forum was designed for. Directly relevant to Motability, info that is not available elsewhere and hugely informative to those who are in the scheme and considering which car to order and when. Hopefully a few people managed to get their orders in before the cars were removed from the scheme.

    #159425 Reply
    Newfie
    Participant

    Thanks Glos Guy

    I know there are many that wait for the quarterly prices to see what is available and at what price so as they can then plan if they are ordering within that quarter. To give the info on the 1st and then 3 weeks later remove these vehicles is shattering to many. I hope that things can get back to normal ASAP whatever that maybe moving forward.

    I would like to also say this. There are many VW Motability Specialists in the dealerships that look after us when we order these vehicles and their earnings for indefinite period. I know their are some not so good and some that go the extra mile but they will be significantly hit financially with this instruction which Motability has undertaken. So if you have managed to order one these cars please be patient with them as the delays are mothing to do with them and I can assure you they are at times just as much in the dark as you and me.

    VW Tiguan SEL 2.0TDi 150 DSG 4Motion
    in White Silver, '68plate

    To be replaced with a VW ID.3 Tour 77 kWh Pro S 204PS Manganese Grey

    #159426 Reply
    Tim

    I don’t agree that the dealerships will be at significant financial detriment, quite the opposite.

    Sales are at an all time high, those Motability sales folk will easily have those orders filled by private customers. Certainly no sympathy for anyone here except the potential Motability customer whose needs may have been filled far sooner, and as a result of VW choosing to pander to private buyers they have suffered further with reduced mobility as a result.

    It’s bordering on shameful, and frankly bad publicity that VAG have taken this blanket stance rather than keeping the countries most vulnerable mobile through the scheme. Many would have seen that as a positive move in these trying times.

    #159427 Reply
    Jony

    Absolutely gutted, drove over a hundred miles to a dealer who had a golf GTD to test,  just got back from my local dealer and he told me the car was off the scheme, including tigs, rung motobility & was told me it’s vw’s fault not there’s, I told them I’m not worried about the wait as I’ve extended to 5 years & have 9 months left, but still no go, the disabled are last on the list apparently.

    #159428 Reply
    fwippers
    Participant

    The quarterly price list is of less value now. The reputation of VAG will suffer and some will simply choose another manufacturer. Problematic for those approaching the end of an extended lease.

    #159429 Reply
    Newfie
    Participant

    I don’t agree that the dealerships will be at significant financial detriment, quite the opposite. Sales are at an all time high, those Motability sales folk will easily have those orders filled by private customers. Certainly no sympathy for anyone here except the potential Motability customer whose needs may have been filled far sooner, and as a result of VW choosing to pander to private buyers they have suffered further with reduced mobility as a result. It’s bordering on shameful, and frankly bad publicity that VAG have taken this blanket stance rather than keeping the countries most vulnerable mobile through the scheme. Many would have seen that as a positive move in these trying times.

    I was not meaning the actual dealership.

    Some of these Motabilty Specialists only deal with that contract and do no other sales at all. And for them it will hit them and their families pocket. Over the next however long this will go on for they will only be getting “where’s my car”. So that’s what I was meaning. We all know the dealerships will be OK.

    VW Tiguan SEL 2.0TDi 150 DSG 4Motion
    in White Silver, '68plate

    To be replaced with a VW ID.3 Tour 77 kWh Pro S 204PS Manganese Grey

    #159430 Reply
    Tim

    Are the ‘Motability Specialists’ only Motability sales? I don’t believe that’s the case, all I’ve dealt with at VW and elsewhere have simply had a day course to do that job. They still sell private vehicles, given the demand I’m sure they’ll just sell more private vehicles than they usually would during a normal month.

    #159431 Reply
    Jony

    I’m that very motobility customer, haven’t been on the forum for months then did the test drive & went this morning to be told not on the scheme anymore, gutted.

    #159433 Reply
    Tim

    You have my every sympathy, Jony. It’s a poor move by VAG, let’s hope other manufacturers don’t follow suit. It will be extremely interesting to see if the Motability call centre advisors attitude toward you is group wide. Imagine they don’t bite back against manufacturers who choose to ditch the scheme for now…

    Id be very concerned if I were Motability operations; domino effect as more manufacturers follow VW’s lead with seemingly no forward planning for this situation, nightmare scenario.

    #159434 Reply
    Paul

    Well my always excellent local Ford guy has just submitted 3 weeks before my official order date my order for a focus active x estate, I’m just hoping the VAG decision isn’t copied by Ford cos I really like the car 🙏

    #159435 Reply
    struth
    Participant

    i’d be surprised if more dont pull cars. if they cant supply enough then they will fill private orders first as dealer will insist. just got to get on with it. same re ev’s and charge box issues.

    Im pretty sure mobility will lose customers which will eventually weaken the whole thing tho sadly.

    #159438 Reply
    ChrisK
    Participant

    Every cloud has a silver lining as the saying goes and with the cancellation of these cars I will be keeping three and a half grand in my pocket.

    Last year with cancelled vacations I bought a nice OLED TV and over the moon with it so RicherSounds = winners, holidays providers = losers.

    I’m thinking what can I do with this money as it needs to be shifted quickly before inflation makes a big hole in it. 🤔

    That brings me to another point, the government is concerned, as is the World, with run away inflation with 2 billion paid out last month by the UK just to stand still and service the Covid debt so what I see is a World recession coming so lookout VW next year when all those costumer disappear over night when they struggle to pay the rent and then Motability will be king again.😊

    Just my thoughts but the only paper I read is the Financial Times, well the front page at the bookstalls anyway and this is what I see.😁

    #159440 Reply
    Tim

    What are Motability with their massive buying power and government backing doing to protect this scenario from happening? Not one person in government/Motability operations has had the forethought to draw something up requiring dealers maintain as wide a choice as possible?

    I hate to be that guy… but it wreaks of who gives a hoot about the disabled crowd until a noise is made. Private buyers don’t need as much choice as disabled users, yet here we are, going backwards.

    #159451 Reply
    fwippers
    Participant

    A friend receives a company vehicle and has a choice of one manufacturer and this is normal in many cases. Despite the loss of 3 VW cars the choice on motability is still huge. That is what politicians and the scheme will say.  You may or may not agree.

Viewing 25 replies - 51 through 75 (of 92 total)
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