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I have looked at my old contract when I was able to extend our lease, and compared it with our new lease signed 2025 They are both the same. So how can they not agree a lease extension. As per contract signed.
Our last contract allowed for an extension to 5 years, but they still refused it as the rules had changed. I took them to task over it and they backed down. New contracts still allow for extensions but I think that’s an oversight and I would still expect a battle unless the car has done under 20,000 miles in 3 years or has adaptations.
The rules might have changed, but a contract is a contract.
a change in the rules, does not change the signed contract.
I do not understand the legal side of things, but the wording in our contract implies that I can extend for a further 24 months,
nothing in there about. Mileage or adaptations.
It would be interesting to see what would happen if someone was to take legal advice, and challenge this.
I have looked at my old contract when I was able to extend our lease, and compared it with our new lease signed 2025
They are both the same. So how can they not agree a lease extension. As per contract signed.
Having read the manual again, it says Hyundai recommend that the tyres are rotated every 7,500 miles to equalise tread wear. Or sooner if irregular wear develops.
Therefore I will just leave it, and get the tyres replaced as and when needed, as it is only needed to balance out wear.Having just got an EV and read the manual, it says the tyres need rotating after a set period of time.
will this be picked by the dealer, like when a service is due, or should i do nothing, or see if this is something motability allow, as per manual.
dont recall the need for this on our last EV.
Something similar happened to me, I was expecting the car to be delivered end of Feb, with a registration on 1st March, but got a call from the dealer saying it was here, and to come and check it out.
when I did so I noticed that the car had already been registered on a 74 plate, when I said it has come too early and I do not have the AP, he said how much short are you.
£500, so they dropped the AP by that amount.
might be worth a try, if you are paying any AP.
We have just taken delivery of our new car 01/02/25 and received the contact in the post this morning. Which says the same as the last one 3 years ago.
That we can extend for another 24 month, as posted.
This is good for us, given the recent increase in AP’s, as we would like to have the choice of extending the lease after 3 years, or choosing another car
rather than not being able to extend the lease, and being forced to leave or choose a car that we don’t want. Due to poor choice, or high AP.
IanP hope you can sort it with the dealer, I also have a date and time for pickup, next Wednesday (22/1/25). ours must have been on the same ship. Looking forward to getting the car, and am sure the wait will be worth it.
visited dealer today, picking the car up on the 1st Feb. A little disappointed that they were not able to hold it until the new reg, but managed to negotiate a £500 discount off AP.
Happy Bunny.
Just received a text message from my dealer, the car will be with them on the 21/01/2025.
ordered on the 23 June, AWD ultimate with tech pack. It has taken so long due to Hyundai and motability deciding if they would honour my order and migrate to the my25 model.
Dealer will text me when it arrives, to arrange a viewing and arrange delivery.
I was holding out for a later arrival, and the new reg in March.
apparently once the car is with the dealer, motability will only allow them 4 days to get the car ready and delivered to the customer, otherwise they get fined.
I don’t know this true, but I will speak with the dealer once arrives and say, I can’t take it until 1st March, as I was not expecting it until later, and I don’t have sufficient AP in place until the end of the month. I am a bit short at the moment.
However if you were offer a discount of £500 off the AP, this would help me and you, and I could take the car earlier. Otherwise it will have to be the end of the month.
worth a try, dealer has been very helpful so far, nothing to loose by asking.
Be careful fitting the dash cam, motabilty will not allow it to be hard wired in as this is classed as a modification to the original car spec.
I think if you plug it into the 12v socket you should ok.
My order has now been confirmed and is shown in my motabilty account with the correct AP.
Ultimate AWD with tech pack.
Gave up trying to get the memory seats. Added as an extra pack, or included in order.
Although a bit disappointed that these are missing with the refresh, and not in my original order. But happy with the my25 extras. When compared with my24
Dealer expects delivery sometime in January. But am willing to wait, maybe put it off until new plate in match
It was been a long journey, but we got there in the end.
Ordered end of June
Now ordering extras ready for it. Something others might be interested in is a key fob cover. As the original key fob feels light and cheap
Take a look at AliExpress. Just brought 2 could not make my mind up which one I wanted. They are made in china and are very cheap. Delivery was within a week.
3 years ago we decided to take the plunge and got an Kia soul EV, the reason for this was due to the high running cost in diesel for our BMW X1. We do nearly 20k miles a year.
I have had no regrets in making the switch to an EV, saving over £200 a month in diesel.
The only thing you have to get use to is planning your route if you are going on a long journey.
other than that we mainly do short trips locally and top up at home every few days.
range is not an issue for us, it would only be an issue if you wanted to do 300+ miles without a break.
another nice thing is to set the remote heater and warm the car, especially at this time of year.
now just waiting for delivery our ioniq 5.
Are we assuming that the figures quoted are for a 100% charge.
They will be even lower than when you have to change only to 80%
Just had my dealer call, car is on its way here, should arrive UK mid December, delivery to me around Christmas. Confirmed its an Ultimate AWD with Tech Pack in my Digital Teal/Light Grey interior choice. So, as already seen on here, lost the driver seat memory and comfort seats, memory seat not a huge deal as I’m the only driver. Await delivery, big xmas present.[/quote
when did you place your order? Ordered the same but with lucid blue in June.
dealer told me that it would be built by the 5th November, with an expected delivery date end of January
So folks, since my original thread has disappeared, I have still heard nothing, no updates, no cancellation, no nothing. Ultimate AWD with tech pack ordered 17th of April, my dealer has yet to contact me off their own initiative, if I ring to ask for an update they do usually ring back to say they don’t know what’s happening. well done to those who have had a solution
Thats is totally out of order. I don’t know why they are not being up front with you and tell you the current state of your order. Have they even ordered it. They must be able to show you on their system your order.
After speaking with all concerned, motability/Hyundai and getting no where, I have given up trying to upgrade the pack to tech pack max, and pay the difference. All they said was if it is not on the scheme you can’t have it.
My dealer has been really good with my order, and has informed me that the car will be built by the 5th November with an expected delivery to the UK, by the end of January.
i have asked, that given the wait so far, can I collect it on 1st March, to which he has agreed to.
i ordered the ultimate AWD with tech pack, and grey interior in June.
i suggest you visit your dealer, and ask him to prove that they have ordered your car. If they are not willing to help you, then maybe contact the senior manager of the dealerships, not the manager where you ordered the car from. You need to speak with someone in authority, hence the Boss of all the franchises.
our dealer is part of the motorvouge group.
Hope you get this sorted.
Just spoke with Hyundai customer experience team. Regarding my order ultimate with tech pack. And the missing memory seats.
Was advised that they can not do anything. It has come from motabilty, I suggested upgrading to the N Line S. Which has these and is on the scheme. Unlike the teck pack max.
So do I approach them again, and see if they will upgrade my order to this, and claim back the difference in the AP, which is how these differences in AP are being dealt with.
Or do I just, forget it and move on. Need to decide, as my order is due for production in 5th November.
Will be seeing my dealer again on Saturday, to confirm my order details.
That would tie in with what my dealer said for my AWD order. No memory seats etc. with a build start 5th November and delivery end of Jan.
Just need to see what stock there is for AWD ultimate with tech and colours. In the hope of an earlier delivery
Otherwise I will keep original order.
Been to see my dealer today, he has informed me that my car is due to be built 5th November, with a delivery expected by the end of January. Ordered AWD ultimate with tech pack. Order has not yet been changed in my online account with motabilty.
@ianp That’s great news, did they confirm if it will be the AWD?
Yes AWD ultimate with tech pack.
Been to see my dealer today, he has informed me that my car is due to be built 5th November, with a delivery expected by the end of January.
Ordered AWD ultimate with tech pack.
Order has not yet been changed in my online account with motabilty.
I think we are all in the same boat unfortunately, I am been waiting since April. i think some people have been lucky and already took delivery
Same here, ordered in June. And still waiting for motability to migrate my order to AWD with tech.
I am going to see my dealer today, for an update. And to see this memo that confirms my migration to AWD.
Same here just waiting for the change over to my25.
I will then speak with the dealer and see if I can change colour.
He did say that once the change over has taken place we can discuss this, before placing the order.
How does this work if you have done 60k at end of 3 years. But are waiting for your car
Another 20k allowance for the year?
Or charged pro-rata when you collect your car?
As it stands, my dealer can’t order anything, as it is not on motabilty.
So until motabilty put them back on the scheme, and he than either order the car from factory, or source one from stock, we are in limbo.
Yes, the same with me. At the time of my order, which motabilty excepted, there were no My24 models in stock to match my spec.
With there being no stock, and no orders being sent to the factory, as production was moving to my25 the dealer could not order the car.
But motabilty still had the my24 on their website, and allowing dealers to place an order, like us, but in realty we were not able to get any of them.
So why take our orders.
All I have in my online account, is my24 model. AP to pay, and PIN.
They have even sent out the agreement paperwork, for a car that can’t be supplied.
I am hopeful I will get the car I ordered, or the upgrade, as I keep getting emails from motabilty
“We emailed you two weeks ago about the new application. Hyundai are still working on the order for a Hyundai Ioniq 5 Electric Hatchback.”
I suspect that this is a standard email they send out, but in realty they have no idea.
As the car I ordered is no longer on the scheme. And I have no idea what they are going to do.
As you say, what happens if they do not come back on the scheme, are we expected to look at another car, which is now a much higher AP.
If I had known they were not going to supply me the car when I ordered it.
I would have chosen another car at lower AP
