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How do you go about tyres with mobility ? we’ve done 45,000 miles (mostly Motorway) in 3 yrs 4 months on the original tyres and are waiting for our new car order which we ordered 7 months ago but due to a mistake with our order will probably be waiting another 3 months. I had to brake a bit suddenly a few days ago on a normal main road and felt a slight short slide/skid although I wasn’t travelling fast it was wet, the car passed its MOT 4 months ago but am a bit worried being on the motorway. Do I have to contact Mobility or go straight to Kwik Fit ?
Thanks
Jim
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You have to go to Kwik Fit who will measure the tread depth and contact Motability for authorisation. Motability will only authorise a main dealer to change tyres in exceptional circumstances (such as they are already in possession of the car, the tyre is deemed dangerous and they will match Kwik Fit prices), but the policy is that you should go to a Kwik Fit centre first or use their mobile service.
Be aware that the online authorisation sometimes happens almost immediately but other times can take ages. One time when it was taking ages and I got fed up waiting I asked Kwik Fit to phone them instead and they then authorised it. The other thing I find with Kwik Fit is that they often don’t have the tyre in stock so you have to go there twice which is irritating.
I’ve often endured the Kwik-Fit depot with often being turned away to have to go back hours later, even with appointments, so now use the mobile service that I’d give 5 stars for over the depot’s who I’d give 2 stars.
I’m not sure if you can book the mobile service without a Motability online account to contact Kwik-Fit but if you haven’t got one it only takes a minute to set up.
I know kwik fit sometimes get a bad rep but I’ve been on scheme 18 years and as long as you book appointment always got tyres replaced on first visit.
I know kwik fit sometimes get a bad rep but I’ve been on scheme 18 years and as long as you book appointment always got tyres replaced on first visit.
Perhaps the cars you’ve had are the types that have very popular tyres that they always have in stock? I have tried phoning them to ask if they have the tyres that we needed in stock. They invariably haven’t, and say that they need to see the car first to confirm that they do indeed need changing 🙄. It’s a faff as they are some distance from us so two trips is irritating. Next time I might try the mobile service if they will allow it (I’m sure I enquired once and was told I had to go to a branch – can’t recall why).
As already stated, take a run into a kwikfit and ask them to have a look but be prepared that if the tyres are still legal and the car is due to be returned soon then Motability might not authorise replacements 🤷♂️
But realistically the fact you had to brake suddenly (so harder?) on a wet road and it triggered the ABS isn’t a surprise. I wouldn’t be worried about motorway driving as you have good visibility there so should be able to anticipate any hazards… normal city roads where pedestrians, cyclists & dozy drivers are, or country roads with tractors, mud, lorries & more dozy drivers live are more to be concerned about
Having just got an EV and read the manual, it says the tyres need rotating after a set period of time.
will this be picked by the dealer, like when a service is due, or should i do nothing, or see if this is something motability allow, as per manual.
dont recall the need for this on our last EV.
Having just got an EV and read the manual, it says the tyres need rotating after a set period of time. will this be picked by the dealer, like when a service is due, or should i do nothing, or see if this is something motability allow, as per manual. dont recall the need for this on our last EV.
Is it a definite ‘the tyres must be rotated at xxxx miles/xx time?
Or is it a case of ‘It is recommended that the tyres are rotated every xxxx miles/xx time’?
If the former, refer to your dealer/Motability as there is the potential of either a safety issue or a warranty issue further down the line, should it cause a problem. For example, on my Grenadier it is a ‘must’ as it can affect the 4WD, traction control and differential systems.
If the latter, don’t worry about it. It is usually just to even out tyre wear. You can ask if the dealership may do it at its next service, but whether or not they do it is a moot point. If the vehicle is on the scheme, tyre replacement is included, so the issue of balancing out wear isn’t really an issue.
Having read the manual again, it says Hyundai recommend that the tyres are rotated every 7,500 miles to equalise tread wear. Or sooner if irregular wear develops.
Therefore I will just leave it, and get the tyres replaced as and when needed, as it is only needed to balance out wear.Interesting debate about rotating tyres. This was commonplace years ago, but when I last enquired about it I was told that it’s not advisable these days. I agree with others that it’s utterly pointless with a Motability car anyway, as we don’t pay for the tyres and if one is wearing prematurely it might point to a tracking or balancing issue that needs addressing. Far better to get a problem sorted than move it around!
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