This topic contains 17 replies, has 3 voices, and was last updated by Saintsman 3 weeks, 5 days ago.
I got a call from my car dealership about my recent order. He said Motability won’t process my order because my date of birth is wrong. After confirming my dob the salesman agrees that’s what it is on my driving licence. He calls Motability then gets back to me, Motability wanted evidence so he sent them a copy of his copy of my licence. Motability still don’t believe it’s correct because DWP say my dob is different and I must call DWP to get it sorted.
I call DWP and get the security questions, Name, Address, NI number……dob. Sorry you’ve failed security that’s the wrong date.
Some idiot in the DWP has typed in my birthday wrongly, so now I’ve got to send them my birth certificate, not a copy. They won’t accept my driving licence number or my passport both of which are photo ID and they both show my dob. So it’s off to queue at the Post Office tomorrow.
You really couldn’t make it up.