[Anonymous]

Hello Everyone,

I would like to introduce myself to you

Im Zayn, work for Renault in the Midlands, as my mother is a motability customer i’ve taken upon myself to ensure every motability customer gets the VIP treatment, sadly too many motability customers aren’t given good customer service.

Please free to ask me any questions regarding any models from the Renault range, it will be my pleasure answering your questions!

We have some fantastic deals on used and new models, but even better we have a great tea&coffee machine!

Topic

[wmcforum]

Bumped. (I think that’s what the kids call it when they promote a thread by adding a meaningless post)

[JS]

@zayn_renault

The dealership name and works email may be helpful. Welcome to the forum.

[TonyD]

You’re not the Zayn at Renault, Stratford Road, Shirley – are you?

[BionicRusty]

Hi Zayn,

Thank you for posting. And welcome. It really is nice to hear a dealer offering the service you have.

? I will be remembered for nothing but had great fun doing it ?

[roly]

TonyD wrote:

You’re not the Zayn at Renault, Stratford Road, Shirley – are you?

This will go one of two ways, LOL. Hope Zayn is in your good books!

 

[Lee]

<p style=”text-align: right;”>The Renault trafic does not seem to get much coverage on the scheme. To me this seems like the ideal 8/9 seater. From looking into it it appears bigger than the Peugeot and Citroen equivalents and cheaper. The only issue is it is hard to get confirmed prices of this in auto . Some searches bring it up others dont. Is this available on the scheme in auto? As I think this is what we will choose next. Thanks.</p>

[jamesg]

Hi  Lee    Renault  Traffic  only  available  on  the  first  page  of   Motability  search .   16   available   6  of which are automatics .  Does not show up  on  advanced search. Hope  this  helps

[TonyD]

@roly : No.

(About two years ago) He [the Zayn I am referring to] reluctantly fetched a Koleos from a nearby supermarket car park for a test drive.

I went out with the manager on the test drive, then was told the Koleos was currently in short supply.

They would be back in touch when supplies are back to normal.

Never heard from him since.

(That’s when I bought an old Lexus RX350 – and still have it. I keep looking on the ‘scheme’, but nothing compares.)

 

[Kevin Muldoon]

I’ve ordered a Renault Trafic automatic.  I was due to change on 14th February.  Latest info is that it will leave the factory on 5th March and it will be available for me on the 29th March.  Don’t mind the wait, as I’ve still got my Ford S-Max in the mean time.

[Abercol]

TonyD wrote:

@roly : No. (About two years ago) Zayn reluctantly fetched a Koleos from a nearby supermarket car park for a test drive…

HA! SNAP. I tried nearly 2 years ago to get a test drive in a Koleos, the Renault Perth staff categorically said it wasn’t on the scheme, despite me bringing up the motability web page in the showroom. They just pointed at their dog-eared 4 month old printout & said no, then practically shoved me out of their brand new showroom (that was totally empty – no other customers around at all).

The worst customer service I have ever seen in a car dealership since my massive argument with the service manager at Arnold Clark Shark back in 1999.

In life, it's not who you know that's important, it's how your wife found out.

[vinalspin]

I think Arnold Clark must have a policy of employing the most stupid and ignorant sales staff possible.

[TonyD]

I’m not sure any are better than others.

Also, are they ‘really’ sales-people – or just customer assistants?

You go to a dealership, as you’re interested in a particular brand – so a car is partly sold already : by the buyer.

If you don’t know what you want – you go to a Motability ‘day out’ event – then, from the relevant dealership :  you buy, they don’t sell.

 

PS. Where’s Zayn??

[Elliot]

I think Zayn has read the comments and done a runner.

[vinalspin]

Or he just posted so he could tick a box that says he’s advertised the fact they do the scheme, like when you used to tell your parents you’d done your homework when in fact you had looked at the 1st page and decided you would do it before class the next day!

[Brian]

Wish you would do a runner Elliot. Thought u were barred from positing on this site?

[wmcforum]

Brian,

Elliot is welcome here, there was a situation where someone was impersonating him, this has been solved now, we have the evidence logged.

[Elliot]

Thanks wmc

[vinalspin]

Blue “Elliot” = Good

Black “Elliot” = Bad

[Elliot]

Thanks vinalspin, hopefully that clears things up.

[BionicRusty]

vinalspin wrote:

Blue “Elliot” = Good Black “Elliot” = Bad

Brilliant. ????

? I will be remembered for nothing but had great fun doing it ?

[Elliot]

The black Elliot is an imposter who likes to cause trouble, the real Elliot is always a blue one.

[Bandit]

And for the benefit of all colour blind users……….. ?

[Mike]

Has the black Elliot been banned ?

[Wigwam]

I’m sorry, this is all sounding incredibly racist…

[vinalspin]

For colour blind users

“Elliot” that is underlined = Good

“Elliot” not underlined = Bad

[Author]

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