- This topic has 14 replies, 9 voices, and was last updated 1 year, 8 months ago by
.
- Topic
So i took ownership of my Austral on the 15th July and handed over the Astra i had. Just got a letter from Derby City Council to say i was driving the Astra in a bus lane on the 26th July, 11 days after i handed the vechicle back.
Who do i contact about this?
Car History:
Ford Fiesta
Vauxhall Astra Mk6
Mazda 3
BMW 2 Series Coupe
Mercedes A Class
Vauxhall Astra Mk8 (Lease ended early)
Renault Austral
- Replies
I would suggest contacting the council, and challenge the ticket, as you where no longer the driver/keeper of the car, because you handed over the car to the dealership on what ever date it was that you had the hand over.
Do you have the paperwork from the dealership? This is eveidence that you where no longer the keeper of the car. From that date, you were not responsible for the car.
Also might be worth running it by motability customer service to see what they say. Oh and then pay a visit to the dealership and roaster their arses. It’s their problem.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.I’d ask Motability for written confirmation that you handed the vehicle back on 15th July and send that to Derby City Council. Do this as quick as you can. The fine will escalate if unpaid and becomes a lot more hassle to get reversed.
Spoken to Motability, they are sending a letter out with the details of my handback date then i’ve got to send that to Derby City Council.
Also spoke to the dealership and they said the car had gone by then (picked up by Motability) so don’t know who’s driving it.
Car History:
Ford Fiesta
Vauxhall Astra Mk6
Mazda 3
BMW 2 Series Coupe
Mercedes A Class
Vauxhall Astra Mk8 (Lease ended early)
Renault AustralHi Retro89
i can relate to this issue as in 2021 several members after handing back my Vw GTD(Motability) and happily getting around in my vehicle when I received a notice for being in a bus lane in Birmingham (I stay in Glasgow)and never been to Birmingham however I explained this to Birmingham city council but it took sometime to resolve even after contacting Motability and sending relevant paperwork and I also received a final notice and a letter from their solicitor to pursue but i spoke to dvla and they said there was delays due to the pandemic 🙄but after quite a bit of stress it was resolved but a total nightmares 😡
I would let them keep sending you increased fines, let them waste all their money, issue you with a summons and then just say nothing to do with me here’s the proof. Let them waste all their resources all their time and money. This happens every day because motability are not informing the DVLA that they have sold the cars.
I would let them keep sending you increased fines, let them waste all their money, issue you with a summons and then just say nothing to do with me here’s the proof. Let them waste all their resources all their time and money. This happens every day because motability are not informing the DVLA that they have sold the cars.
Very unwise advice. @Retro89 has done the right thing.
@Glos Guy Wise words Glos.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.I would let them keep sending you increased fines, let them waste all their money, issue you with a summons and then just say nothing to do with me here’s the proof. Let them waste all their resources all their time and money. This happens every day because motability are not informing the DVLA that they have sold the cars.
Very unwise advice. @Retro89 has done the right thing.
So this motability customer has to do all the running because motability did not inform DVLA that they had sold the car. This happens every day in life with motability they just don’t do a simple job on a computer to tell someone that the car is no longer there’s. And if he contacted DVLA a couple of days later you can be assured it will be out of his name then ok.
So this motability customer has to do all the running because motability did not inform DVLA that they had sold the car. This happens every day in life with motability they just don’t do a simple job on a computer to tell someone that the car is no longer there’s. And if he contacted DVLA a couple of days later you can be assured it will be out of his name then ok.
I agree that Motability have messed up, but the harsh reality is that until the change has been made the previous driver will be the one who gets any fines and is accountable for them until such time as they can prove that they no longer had the vehicle at the time. These things can be easily resolved by doing as I suggested, which @Retro89 has now done.
The solution that you proposed of just ignoring it is not sensible for a multitude of reasons. Fines have a habit of escalating if not paid quickly. Police issued fines will progress to Magistrates if not paid and then you incur court costs and potentially bigger fines as well. Many other fines are civil matters and the escalation levels can involve debt recovery agencies. Nobody in their right mind wants to have all that worry hanging over them, or the hassle of having to get things overturned once they’ve been escalated, especially when a quick call to Motability and sending the proof that you weren’t responsible for the car at the time gets it resolved very quickly without any of that hassle.
I would let them keep sending you increased fines, let them waste all their money, issue you with a summons and then just say nothing to do with me here’s the proof. Let them waste all their resources all their time and money. This happens every day because motability are not informing the DVLA that they have sold the cars.
Very unwise advice. @Retro89 has done the right thing.
Agree with Glos Guy, if you do what is suggested by belfast4 you are simply building a whole lot more stress than you already have. Of course its Motability who should be dealing with it but!!
It’s a simple fact that whenever something like this happens you have to respond it sucks but it’s the world we live in and better to clear it from off your back
I don’t understand how this can happen, Derby Council would have contacted DVLA to find out who was responsible for the car at the time, and with the DVLA data being out of date would have been given Motability’s details, who in turn should have given the council the dealerships details not Retro89’s.
Daughters motability car Hyundai Tucson Ultimate self charging hybrid Serenity White Moss Grey interior.
My car SEAT Ibiza SE Tec 1.2 petrol TSI 2017.I don’t understand how this can happen, Derby Council would have contacted DVLA to find out who was responsible for the car at the time, and with the DVLA data being out of date would have been given Motability’s details, who in turn should have given the council the dealerships details not Retro89’s.
The DVLA data would show the ‘Registered Keeper’ (not owner) in the following (example) format:
Mr Fred Bloggs
(c/o Motability Operations 01654).
123 Anyroad Street
Anytown
AB1 1AB
With the address being that of the keeper – not Motability’s address.
The part in brackets simply confirms it is a leased vehicle and who leased from, but may not form part of the data given to certain third parties.
So, councils/police etc etc would send all correspondence to the registered keeper by name at the registered keeper address.
Obviously with DVLA being somewhat tardy in updating records, no doubt at the time of the offence, it was still showing the OP as the registered keeper.
Got the letter from Motability today. One sentence that says when my lease started and ended, then a bunch of stuff about how they can’t contact the council about the penalty charge on my behalf due to legal reasons.
Just copied that letter and put it with the penalty charge appeal form, wrote down that i was no longer the owner and they should contact Motability about it.
Still want to know who was driving that at this point, i live in Nottingham and handed the car to Renault Nottingham who confirmed the car was picked up before the date in question. Did Motability already sell the car on at that point?
Car History:
Ford Fiesta
Vauxhall Astra Mk6
Mazda 3
BMW 2 Series Coupe
Mercedes A Class
Vauxhall Astra Mk8 (Lease ended early)
Renault Austral
- You must be logged in to reply to this topic.