Disappointing handover

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  • #145796
    FiestaRed

      I originally placed my order for a replacement vehicle in early August of last year. I was told the order had been cancelled twice by Vauxhall updating the Astra Sports Tourer.

      Last week I was informed the car was finally arriving but the order had again been cancelled yet again and my dealership had obtained a car with the same spec from a different dealership. At the handover, the car was there but covered with a big red Vauxhall sheet while all the paperwork was done. The first thing I noticed when the cover came off was a chip of paint missing from a door handle and the car was not fitted with parking sensors. These I was told would be fitted at a later date.

      Had I seen the car and known about this before doing all the paperwork I would not have accepted it. No one at Vauxhall or my dealership seems to have the slightest clue as to why the orders were cancelled. I just feel badly let down by the dealership and Vauxhall in particular.

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    • #154688
      FiestaRed

        Thanks Joss.

        Choosing a replacement is giving me an even bigger headache than the problems I had with my dealership and Vauxhall. At least most of the dealers I have contacted so far are being “honest” in that they are letting me know of the difficulties in getting cars at the minute and not making false promises.

        #154689
        solent60
        Participant

          Red; have you looked at the Skoda Octavia estate?

          #154695
          FiestaRed

            Red; have you looked at the Skoda Octavia estate?

            Thanks for the pointer, I’ll take a look.

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