Reply To: Seat Harrogate

#91590
bfoandc

    Thanks JS for the very helpful advice. My personal situation makes everything more complex. I live in a pretty remote location on an island. My wife (who is my named driver) has recently been unwell and has been unable to drive more than short distances. As I said my PIP review was due next spring so I wouldn’t be able to place another Motability order until that review has completed. In fact I’ve just received my review form so this complexity might be solved (one way or another) sooner than expected.

    So far Motability have been pretty good. Initially they reimbursed us for the cost of a cover for the Seat. They then arranged for a replacement vehicle to be delivered to the mainland and my wife took the Seat to the mainland from where it would be picked up, which involves a 45 minute drive from home, followed by a 50 minute ferry journey and then the same on the return with a total of an hour waiting at the terminal.

    Unfortunately (!) the logistics company ‘organising’ this messed up and my wife had a totally wasted journey! Shortly after this she became unwell and had a couple of nights in hospital. Motability arranged for the Seat to be collected and it was (a day early). They are also paying for our use of the local community transport – which we arranged. I have said that when/if my PIP is renewed I would be asking to change the car.