Hi I am a wee bit annoyed my car went in for service and is a year old and only done 350 miles, there was no damage no scratches even got a security camera picture before it was picked up. Anyway dealer phoned me to say car was ready and was on its way back to me when it was back I thought I saw a leaf on rear bumper but it turned out to be a few scratches’ and over a 10 pence size paint chip that is black underneath I also noticed scratches on front headlights not sure how this happened but what is strange the car paperwork showed the check around car box ticked no damage but on another sheet it said damage to rear bumper? So I phoned the dealer and the young lady said she took pictures when the car came in and I said It was no damage not even a scratch when it went in and I have security footage to prove this. She said manager was not in and would call today which is friday so I phoned Motability and they explained above they told me to phone Direct Line which I did and guess what I have to pay £100 excess for no fault of my own which I may get back as I asked it they came claim it back from dealer. I have been driving Motability cars since 2001 and never made a claim now there is to be one which I am not too happy about. So free service and pick up has cost me also a bumper repair could be done mobile if it was my own car quickly but not sure how long it is going to take they offered me a car but as no adaptations cannot have.
This might be a really stupid question, why are you wasting your money on a car a year old and only done 350 miles. Surely it would make financial sense to get taxis if you are not driving the car. 350 miles in a year is astonishing. Maybe you want the car but to be paying £72.00 a week for a car that is rarely used is madness.