Yeah similar to what I got initially. My best suggestion is try again speak to a different person. I had the same thime thingwritten off my ZS due to slipping off the road and suggested that wouldn’t have happened with awd and they listened.
They definitely took on board the range the berlingo has a better battery now last year cold weather would mean maybe 120 mile range which is rubbish.
The person who said no was that actually the grant decision maker or the first person you speak to on the phone? If the first person ignore them they know NOTHING getgete mapplicationa started and submit paperwork so you’re dealing with an account manager