Interesting. I wonder if this is yet another policy change (like the reduction in the maximum lease extension to 6 months) that has slipped in under the radar?
When did this happen? Is this official? The Motability website just says ‘You may be able extend your lease’, but doesn’t say how long for. Sigh, thats a huge shame if so.
This is covered on other threads, but when I called Motability a few weeks ago I was told that they have recently changed their policy and 2 year extensions will only be allowed on cars that have done less than 20,000 miles over 3 years or have “substantial adaptations”. Our car has no adaptations and has done 25,000 miles. I was told that we would therefore only be able to extend for 6 months maximum. However, some forum members have managed to get 2 year extensions in recent weeks on cars that don’t meet the new criteria, so the new policy is not being consistently applied. This is probably due to a transition period, so anyone ordering a new car now would be foolish to do so assuming that they can keep the car for 5 years IMO, unless they have substantial adaptations or are a very low mileage user.