Reply To: Need advice about dealership

#259306
kezo
Participant

    How long after ordering did you receive what looked like a contract letter? You normally get some paperwork at the time of ordering the vehicle with the dealer but it doen’t contain registration details. On the day of collection you receive more paperwork. You are in your rights to cancell and move to another dealer.

    yes we received letter called “Hire agreement regulated by consumer act 1974”. It contains Vehicle ID, reg plate number and reg data at 26/02/2024. So I have no idea what stage we are here.

    Unusuall you have received that throuh the post – even the date is in advance!

    I would ring Motability this morning and tell them you have received this through the post dated the 26th. I would also say the dealer keeps moving the goal posts and you are considering cancelling with them and ordering from a dealer with stock, as ou are now being told end of March, whic isn’t possible with you sending your own hire car back.