As Mark says, it absolutely disgusting pitiful escuses. I take it, thay you booked the test drive as a retail customer and not as a Motability customer. I only hope you get a call/survey re the test drive from head office. If you don’t I’d be emailing them! Have you thought of trying another dealership?
Unfortunately, the dealer knows that I’m a Motability customer. The problem is the offer is Monday to Friday only and with working my next closest Ford dealer is too far away to collect it from. No doubt Ford will follow up my enquiry and I’m looking forward to telling them what happened.
That’s unfortunate. Hopefully a strong word with Ford may well result in them having an uncomfortable conversation with their Head Office contact.
Ford obviously need to shift a few of these otherwise they wouldn’t be offering it.
I do hope so. The AWD Long Range version is much better specced and I’d even considering pushing my budget for that one. Especially as that is one car I can get into and out of on even my worst times.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.
Mark