Reply To: Motability breach equality act

#202960
Anonymous

    Guess tinytim your option’s are

    To get the car, but to do that you have to get to the dealers somehow.

    via taxi, if no one can drive you and wear a high grade ppe mask to keep yourself covid safe. You could still bring a case against MBO if you want to do so.

    Taxis and minicabs
    It’s against the law for drivers not to take you on a journey because of a disability or for bringing an assistance dog. It’s also against the law for taxi and minicab operators not to book a vehicle for you for those reasons.

    If there are vehicles available and they refuse to take you because of your disability, the driver or operator could be fined up to £1,000 or lose their licence.

    You can hail a taxi on the street, pick one up at a rank or pre-book one but you have to pre-book minicabs.
    Help drivers and operators must give you
    Drivers and operators have to give you help to use their service. This could include:

    help getting in and out of the vehicle
    help finding the vehicle
    putting a mobility aid in the boot
    reading out the total on the taximeter
    explaining what route they’re taking
    They cannot ask you to pay extra for this help.

    Drivers who are exempt
    Drivers can be exempt from giving physical help if they have a medical condition. For example, if they cannot lift your mobility aid into the boot or push a wheelchair up a ramp.

    Or the other option as wigwam suggested, is not to get the car and take action against MBO and then see if your case is upheld or not and then MBO will change it’s stance on your issue and set a president.

    But how long will that take and cost you is another question.

    One maybe able to get help bring the case also. I know they have helped people bring disability case’s during covid ,also for not allowing people with disabilities access to services as they could not wear a mask and where there’s blame there’s a claim.