Glos guy I went in there knowing about build slot allocations and did ask if they had slots still to process the order and they did, other private customers that placed an order a week later, their order was placed properly within a week.
Sorry to hear that Jamie. Very frustrating. As you have found out, having an available build slot is one thing, but allocating an order to one is another. If a dealer tells me that they have a build slot available I always tell them that I will expect a trackable build slot number within a few days and will hound them until I get it. Without it I always make the fairly safe assumption that the car hasn’t been ordered. It’s a shame that it has to be this way as we should be able to trust what the dealer tells us. I hope that you get some good news soon.