Reply To: Motability customers, delays and semiconductor shortage

#180542
Rene

    Every few weeks the same story pops up.

    No. We’re not discriminated against. Yes, fleet operators usually get sent to the back of the queue. That’s normal. Dealerships earn much less money through fleet operators compared to private customers.

    What people need to realise is that, in a car dealerships book, it’s not a disabled guy “buying” a car. It’s Motability “buying” a car. No different from SIXT buying a car.

    And even if it were the case that exclusively Motability customers get sent to the back of the queue, it still wouldn’t be discrimination since you very much have the option still to buy the car private. There can’t be discrimination because non-disabled customers don’t even have the option to buy through Motability. A private customer and a Motability customer are not the same, in any sense.

    The only way you could claim discrimination is if you’d have to buy a car through Motability as a disabled person, legally. You don’t. Not being able to afford a car otherwise does not mean that you have to buy a car through Motability, it only means that you have an option someone abled who can’t afford a car doesn’t have and still feel entitled enough to complain that the car doesn’t arrive fast enough.

    And i say that as someone who has an almost £45k Golf on order that we’ll probably wait a total of 14-16 months for. That in no way we could’ve afforded privately.