It seems Motability are in the process of removing every benefit they can without stopping supplying vehicles. Hand controls last year was a big one for us. So now, when we go electric, we’ll have to pay for hand controls and a charger. Time to write to the minister in charge of Motability!
I was surprised that Motability are now asking for contributions for hand controls, too.
But, just as a small point of balance: I’ve been using Motability for nearly 25 years, and ‘back in the good old days’ (as so many want us to believe), I had to pay full price for my simple push-pull hand controls. £500 was about average.
Not only that, Motability required that you had these removed before handing the car back. That was a massive pain. In my instance I had to get a friend to book a day off work, add him to insurance, drive to Essex (from Surrey) and then had to co-ordinate getting my car to the dealer for hand over.
If Motability go back to that, then I’ll be upset. But my current hand controls would now require about £80 contribution. Not great, but a world away from what it used to be.